Common use of ACCESS TO THE SOLUTION Clause in Contracts

ACCESS TO THE SOLUTION. The Customer acknowledges that the Solution and the Application Service are accessible via a remote connection requiring internet access. It is up to them to have the appropriate equipment and means of connection to maintain Internet access. Access to the Solution and Application Service is granted from any Terminal, within the limits of the availability conditions referred to in Appendix 1, by means of Identifiers assigned by the Provider to the Customer or the identification system set up by the Customer. The Customer is required to comply with the Service Provider's instructions and the technical prerequisites contained in the Documentation relating to the Solution and the Application Service. It is the customer's responsibility to regularly modify and have modified by Authorized Users the passwords associated with the Identifiers. Identifiers are intended to restrict access to the Solution and Application Service to authorized Users only and to protect the completeness and availability of the Solution, Application Service and Customer Data. The Identifiers are personal to each Authorized User and confidential, they are proof of the identity of the Authorized User. They may only be changed at the Customer's request or at the Service Provider's initiative in the event of a security risk, subject to informing the Customer by any means. The Customer undertakes to maintain the confidentiality and secrecy of the Identifiers and not to disclose them in any form whatsoever to third parties. The use of the Identifiers binds the customer to any use of the Solution and the Application Service; it is his responsibility to ensure that the Authorized Users respect the terms of the Contract. The customer shall bear the consequences of any unauthorized use by third parties who have had access to or knowledge of the Identifiers. If the Customer becomes aware of the theft or misuse of Identifiers by a third party, the Customer shall inform the Service Provider without delay and confirm this by registered mail addressed to the Service Provider. In the event of loss or theft of an Identifier, the customer will use the procedure set up by the Service Provider to recover its Identifiers. The Customer is informed that the connection to the Solution and the Application Service is via the Internet. The Customer is fully aware of the technical risks inherent in the Internet network and of interruptions or slowdowns that may affect the connection. Consequently, the Service Provider cannot be held responsible for difficulties in accessing the Solution or the Application Service due to disturbances in the Internet network. Access to the Solution and/or Application Service may also be occasionally suspended, without the Provider's liability being sought in this respect, due to maintenance interventions necessary for the proper functioning of the Provider's servers. The Service Provider undertakes to inform the Customer under the conditions set out in Article 8 below of the interruption of access to the Solution or Application Service.