ACCESS TO YOUR METER. 10.1 Your meter will be either a credit meter or a prepayment meter: Credit meter: A meter that does not have to be topped up in advance in order for the supply to be made and includes a smart meter in credit mode. Prepayment meter: A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode. 10.2 You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: It is capable of measuring the energy supplied to your property. Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. It is suitable and meets industry standards for safety and accuracy. 10.3 You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter. 10.4 If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately. 10.5 We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment. 10.6 You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do. 10.7 You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them. 10.8 If you have a smart meter that we can read without coming to your property, you agree that: 10.8.1 We may remotely repair and update it. 10.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens. 10.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage. 10.8.4 You will not remove any equipment provided to you (such as an in-home display unit) without our consent.
Appears in 4 contracts
Samples: Terms and Conditions, Terms and Conditions, Terms and Conditions
ACCESS TO YOUR METER. 10.1 11.1 Your meter will be either a credit meter or a prepayment meter: Credit meter: meter A meter that does not have to be topped up in advance in order for the supply to be made and includes a smart meter in credit mode. Prepayment meter: meter A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 11.2 You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: It is capable of measuring the energy supplied to your property. Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. It is suitable and meets industry standards for safety and accuracy.
10.3 11.3 You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 11.4 If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 11.5 We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 11.6 You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do.
10.7 11.7 You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 11.8 If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 11.8.1 We may remotely repair and update it.
10.8.2 11.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 11.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 11.8.4 You will not remove any equipment provided to you (such as an in-home display unit) without our consent.
12.1 Green Energy is available only to Utility Point Direct Debit members. It is an optional monthly amount that you can pay by direct debit in addition to your fixed or flexible plan.
12.2 The Green Energy amount is set out in our additional charges list.
12.3 You may choose to add the Green Energy amount to your existing or new fixed or flexible plan at any time by phone or via you’re UP Utility hub. After you tell us you’d like to add Green Energy to your plan, you’ll be charged the Green Energy amount in advance for the following month.
12.4 You can choose to stop paying for Green Energy at any time by phone There’s no termination fee for cancelling and we won’t charge you any further Green Energy amounts following notification of your cancellation unless the direct debit payment has already been processed before you let us know.
Appears in 2 contracts
Samples: Terms & Conditions, Terms & Conditions
ACCESS TO YOUR METER. 10.1 Your meter will be either a credit meter or a prepayment meter: Credit meter: A meter that does not have to be topped up in advance in order for the supply to be made and includes a smart meter in credit mode. Prepayment meter: A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: • It is capable of measuring the energy supplied to your property. • Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and • other fittings. • It is suitable and meets industry standards for safety and accuracy.
10.3 You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do.
10.7 You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 We may remotely repair and update it.
10.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 You will not remove any equipment provided to you (such as an in-home display unit) without our consent.
Appears in 2 contracts
Samples: Terms and Conditions, Terms and Conditions
ACCESS TO YOUR METER. 10.1 1. Your meter will be either a credit meter or a prepayment meter: Credit meter: A meter that does not have to be topped up in advance in order for the supply to be made made, and includes a smart meter in credit mode. Prepayment meter: A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 2. You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: ● It is capable of measuring the energy supplied to your property. ● Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. ● It is suitable and meets industry standards for safety and accuracy.
10.3 3. You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 4. If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 5. We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 6. You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do.
10.7 7. You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 8. If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 1. We may remotely repair and update it.
10.8.2 2. We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 3. We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 4. You will not remove any equipment provided to you (such as an in-home display unit) without our consent.
Appears in 1 contract
Samples: Terms & Conditions
ACCESS TO YOUR METER. 10.1 11.1 Your meter will be either a credit meter or a prepayment meter: Credit meter: meter A meter that does not have to be topped up in advance in order for the supply to be made and includes a smart meter in credit mode. Prepayment meter: meter A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 11.2 You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: It is capable of measuring the energy supplied to your property. Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. It is suitable and meets industry standards for safety and accuracy.
10.3 11.3 You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 11.4 If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 11.5 We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 11.6 You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do).
10.7 11.7 You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 11.8 If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 11.8.1 We may remotely repair and update it.
10.8.2 11.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 11.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 11.8.4 You will not remove any equipment provided to you (such as an in-home display unitdevice) without our consent.
12.1 Green Energy is available only to Utility Point Direct Debit members. It is an optional monthly amount that you can pay by direct debit in addition to your fixed or Flexible Plan.
12.2 The Green Energy amount is set out in our additional charges list.
12.3 You may choose to add the Green Energy amount to your existing or new fixed or Flexible Plan at any time by phone or via your UP online account. After you tell us you’d like to add Green Energy to your plan, you’ll be charged the Green Energy amount in advance for the following month.
12.4 You can choose to stop paying for Green Energy at any time by phone There’s no termination fee for cancelling and we won’t charge you any further Green Energy amounts following notification of your cancellation unless the direct debit payment has already been processed before you let us know.
Appears in 1 contract
Samples: Terms & Conditions
ACCESS TO YOUR METER. 10.1 1. Your meter will be either a credit meter or a prepayment meter: Credit meter: A meter that does not have to be topped up in advance in order for the supply to be made made, and includes a smart meter in credit mode. Prepayment meter: A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 2. You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: • It is capable of measuring the energy supplied to your property. • Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. • It is suitable and meets industry standards for safety and accuracy.
10.3 3. You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 4. If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 5. We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 6. You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do.
10.7 7. You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 8. If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 We may remotely repair and update it.
10.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 You will not remove any equipment provided to you (such as an in-home display unit) without our consent.
Appears in 1 contract
Samples: Terms & Conditions
ACCESS TO YOUR METER. 10.1 11.1 Your meter will be either a credit meter or a prepayment meter: Credit meter: meter A meter that does not have to be topped up in advance in order for the supply to be made and includes a smart meter in credit mode. Prepayment meter: meter A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 11.2 You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: It is capable of measuring the energy supplied to your property. Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. It is suitable and meets industry standards for safety and accuracy.
10.3 11.3 You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 11.4 If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 11.5 We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 11.6 You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do.
10.7 11.7 You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 11.8 If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 11.8.1 We may remotely repair and update it.
10.8.2 11.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 11.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 11.8.4 You will not remove any equipment provided to you (such as an in-home display unit) without our consent.
12.1 Green Energy is available only to Utility Point Direct Debit members. It is an optional monthly amount that you can pay by direct debit in addition to your fixed or flexible plan.
12.2 The Green Energy amount is set out in our additional charges list.
12.3 You may choose to add the Green Energy amount to your existing or new fixed or flexible plan at any time by phone or via your UP online account. After you tell us you’d like to add Green Energy to your plan, you’ll be charged the Green Energy amount in advance for the following month.
12.4 You can choose to stop paying for Green Energy at any time by phone There’s no termination fee for cancelling and we won’t charge you any further Green Energy amounts following notification of your cancellation unless the direct debit payment has already been processed before you let us know.
Appears in 1 contract
Samples: Terms & Conditions
ACCESS TO YOUR METER. 10.1 11.1 Your meter will be either a credit meter or a prepayment meter: Credit meter: meter A meter that does not have to be topped up in advance in order for the supply to be made and includes a smart meter in credit mode. Prepayment meter: meter A meter that has to be topped up in advance in order for the supply to be made (whether or not the prepayment meter is being used to recover an overdue debt) and includes a smart meter in prepayment mode.
10.2 11.2 You are responsible for ensuring your property has an appropriate credit meter or prepayment meter installed that meets all the following requirements: It is capable of measuring the energy supplied to your property. Maintenance and legal compliance checks are carried out for all pipes, equipment, wires and other fittings. It is suitable and meets industry standards for safety and accuracy.
10.3 11.3 You are responsible for ensuring that your metering equipment is not lost, stolen or damaged. In this contract metering equipment means the meter itself and all the equipment required to operate your credit meter or prepayment meter.
10.4 11.4 If you discover any damage, fault or other issue with your metering equipment, you must tell us immediately.
10.5 11.5 We are allowed to install, maintain, read, disconnect, repair or replace any metering equipment.
10.6 11.6 You must pay our reasonable costs in connection with removing, inspecting, replacing or repairing the metering equipment at your property (for example, if your payment method is changing, except if the loss or damage has been caused by something we have done or failed to do).
10.7 11.7 You agree to give us or anyone acting on our behalf safe access to your property and all metering equipment. If there are obstructions preventing us accessing your metering equipment, you must remove them.
10.8 11.8 If you have a smart meter that we can read without coming to your property, you agree that:
10.8.1 11.8.1 We may remotely repair and update it.
10.8.2 11.8.2 We may switch it from credit mode to prepayment mode or disconnect your supply (or both) but we will notify you before this happens.
10.8.3 11.8.3 We may use information from it to work out your bill and offer you appropriate tariffs and other products (including via any associated in-home display device), and monitor your energy usage.
10.8.4 11.8.4 You will not remove any equipment provided to you (such as an in-home display unitdevice) without our consent.
12.1 Green Energy is available only to Utility Point Direct Debit members. It is an optional monthly amount that you can pay by direct debit in addition to your fixed or flexible plan.
12.2 The Green Energy amount is set out in our additional charges list.
12.3 You may choose to add the Green Energy amount to your existing or new fixed or flexible plan at any time by phone or via your UP online account. After you tell us you’d like to add Green Energy to your plan, you’ll be charged the Green Energy amount in advance for the following month.
12.4 You can choose to stop paying for Green Energy at any time by phone There’s no termination fee for cancelling and we won’t charge you any further Green Energy amounts following notification of your cancellation unless the direct debit payment has already been processed before you let us know.
Appears in 1 contract
Samples: Terms & Conditions
