Additional Required Staff. For the purposes of this requirement, additional required staff are those staff principally responsibility for the functions described below. All additional required staff positions must reside and work in the state of New Mexico, unless prior written approval has been obtained from HCA. Required staff positions may not be filled by staff identified as Key Personnel and additional required staff must reside in the State of New Mexico. The CONTRACTOR shall ensure additional required staff have routine, established access to Key Personnel to improve the Turquoise Care Program and resolve Member issues effectively. Exceptions to the additional required staff requirements (including additional required staff serving in more than one role, depending upon the size of the population being served) must be prior approved in writing by HCA. The CONTRACTOR shall, at a minimum, employ the following additional required staff:
Appears in 4 contracts
Samples: Care Services Agreement Professional Services Contract, Care Services Agreement Professional Services Contract, Care Services Agreement Professional Services Contract
