Advice; Instructions. From time to time, we may offer you specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes part or all of the Services economically or technically unreasonable or impracticable to provide or facilitate, then we may terminate the applicable Services For Cause (explained below) by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environment. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below), are out-of-scope.
Appears in 7 contracts
Samples: Services Agreement, Services Agreement, Services Agreement
Advice; Instructions. From time to time, we We may offer you specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as issues, including but not limited to downtime or security-related issues) , caused by or related to your failure to promptly follow our AdviceAdvice promptly. If, in our reasonable discretion, your failure to follow our Advice makes part or all of the Services economically or technically unreasonable or impracticable to provide or facilitate, then we may provide you with no less than ten (10) days to remediate the issue(s). If the issues continue to exist after this ten (10) day period, then we may, at our discretion terminate the applicable Services For Cause (explained below) by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environment. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below), are out-of-scope.
Appears in 5 contracts
Samples: Master Services Agreement, Master Services Agreement, Office Solutions Master Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environment. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below), are out-of-scope.
Appears in 4 contracts
Samples: Services Agreement, Services Agreement, www.atekro.com
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes renders part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a QuoteSOW), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 4 contracts
Samples: Tech Master Services Agreement, Tech Master Services Agreement, Master Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 3 contracts
Samples: Master Services Agreement, Prodigy Network Services Master Service Agreement, Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-security- related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes renders part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to our provision of the Services or the maintenance or administration of the Environment. (“Advice”). For example, our Advice advice or directions may include increasing server or hard drive capacityadjusting the Environment’s scalability, increasing CPU powerperformance and reliability.) You are hiring us for our knowledge and expertise. For that reason, replacing obsolete equipment, or requesting we strongly advise that you refrain from engaging in acts that disrupt follow and implement any directions we provide to you related to the Environment or that make the Environment less secureServices. You are strongly advised to promptly follow our Advice which, depending Depending on the situation, we may require suggest that you to make additional purchases or investments in the Environment Environment, at your sole cost. We are will not be responsible for any problems or issues (such as system downtime or security-related issues) caused by your failure to promptly follow our Adviceadvice or directions. If, in our reasonable discretion, your If failure to follow or implement our Advice advice makes part or all of the Services it economically or technically unreasonable or impracticable for us, in good faith, to continue to provide or facilitatethe Services to you, then we may reserve the right to suspend the Services immediately without notice and/or terminate the applicable Services For Cause (explained below) SOW for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a Quote)SOW, any services required to remediate issues caused by your failure to follow our Adviceadvice or directions, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are not covered under any SOW and will be out-of-scope.
Appears in 2 contracts
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain refraining from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes renders part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) Quote for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, upgrading licenses, replacing unsupported software or requesting that you refrain acquiring a vendor support agreement, or refraining from engaging in acts that disrupt the Environment or that make the Environment more or less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in at our reasonable discretion, your failure to follow our Advice makes renders part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) Quote for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 1 contract
Samples: Master Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes renders part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 1 contract
Samples: www.itsolutions-inc.com
Advice; Instructions. From time to time, we may offer you specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes part or all of the Services economically or technically unreasonable or impracticable to provide or facilitate, then we may terminate the applicable Services For for Cause (explained below) by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environment. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below), are out-of-scope.
Appears in 1 contract
Samples: Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes renders part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a QuoteOrder), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 1 contract
Samples: Technology Master Services Agreement
Advice; Instructions. From time to time, we may offer provide you with specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacity, increasing CPU power, replacing obsolete equipment, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as downtime or security-related issues) caused by your failure to promptly follow our Advice. If, in our reasonable discretion, your failure to follow our Advice makes renders part or all of the Services economically or technically unreasonable or impracticable to provide or facilitateprovide, then we may terminate the applicable Services For Cause (explained below) for cause by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environmentyou. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below)Requirements, are out-of-scope.
Appears in 1 contract
Samples: Master Services Agreement
Advice; Instructions. From time to time, we We may offer you specific advice and directions related to the Services (“Advice”). For example, our Advice may include increasing server or hard drive capacityresources for an application, increasing CPU powerupgrading applications framework, replacing obsolete equipmentor rewriting legacy code, or requesting that you refrain from engaging in acts that disrupt the Environment or that make the Environment less secure. You are strongly advised to promptly follow our Advice which, depending on the situation, may require you to make additional purchases or investments in the Environment at your sole cost. We are not responsible for any problems or issues (such as issues, including but not limited to downtime or security-related issues) , caused by or related to your failure to promptly follow our AdviceAdvice promptly. If, in our reasonable discretion, your failure to follow our Advice makes part or all of the Services economically or technically unreasonable or impracticable to provide or facilitate, then we may provide you with no less than ten (10) days to remediate the issue(s). If the issues continue to exist after this ten (10) day period, then we may, at our discretion terminate the applicable Services For Cause (explained below) by providing notice of termination to you or, alternatively, we may adjust the scope of the Quote to exclude any impacted or affected portion of the Environment. Unless specifically and expressly stated in writing by us (such as in a Quote), any services required to remediate issues caused by your failure to follow our Advice, or your unauthorized modification of the Environment, as well as any services required to bring the Environment up to or maintain the Minimum Requirements (defined below), are out-of-scope.
Appears in 1 contract
Samples: Software Insite