Advice; Instructions. From time to time, we may provide you with specific advice and directions related to our provision of the Services or the maintenance or administration of the System. (For illustrative purposes, such advice or directions may include installing cooling mechanisms or environmental controls in a server room, increasing the System’s server or hard drive capacity, replacing obsolete equipment, etc.). You agree to promptly follow and implement any directions we provide to you related to the Services which, depending on the situation, may require you to make additional purchases or investments in the System or the environment in which the System is maintained, at your sole cost. XXXX will not be responsible for any System downtime caused by your failure to promptly follow XXXX’x advice or directions. If your failure to follow or implement XXXX’x advice renders part or all of the Services economically or technically unreasonable in XXXX’x discretion, then XXXX may terminate the applicable SOW for cause by providing notice of termination to you. Any services required to correct or remediate issues caused by your failure to follow XXXX’x advice or directions, as well as any services required to bring the System up to the Minimum Requirements, will be billed to you at XXXX’x then-current hourly rates, as provided in the applicable SOW.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement
Advice; Instructions. From time to time, we may provide you with specific advice and directions related to our provision of the Services or the maintenance or administration of the System. (For illustrative purposes, such advice or directions may include installing cooling mechanisms or environmental controls in a server room, increasing the System’s server or hard drive capacity, replacing obsolete equipment, etc.). You agree to promptly follow and implement any directions we provide to you related to the Services which, depending on the situation, may require you to make additional purchases or investments in the System or the environment in which the System is maintained, at your sole cost. XXXX ITS will not be responsible for any System downtime caused by your failure to promptly follow XXXX’x ITS’s advice or directions. If your failure to follow or implement XXXX’x ITS’s advice renders part or all of the Services economically or technically unreasonable in XXXX’x ITS’s discretion, then XXXX ITS may terminate the applicable SOW for cause by providing notice of termination to you. Any services required to correct or remediate issues caused by your failure to follow XXXX’x ITS’s advice or directions, as well as any services required to bring the System up to the Minimum Requirements, will be billed to you at XXXX’x ITS’s then-current hourly rates, as provided in the applicable SOW.
Appears in 1 contract
Samples: Master Services Agreement
Advice; Instructions. From time to time, we may provide you with specific advice and directions related to our provision of the Services or the maintenance or administration of the System. (For illustrative purposes, such advice or directions may include installing cooling mechanisms or environmental controls in a server room, increasing the System’s server or hard drive capacity, replacing obsolete equipment, etc.). You agree to promptly follow and implement any directions we provide to you related to the Services which, depending on the situation, may require you to make additional purchases or investments in the System or the environment in which the System is maintained, at your sole cost. XXXX will not be responsible for any System downtime caused by your failure to promptly follow XXXX’x advice or directions. If your failure to follow or implement XXXX’x advice renders part or all of the Services economically or technically unreasonable in XXXX’x discretion, then XXXX may terminate the applicable SOW for cause by providing notice of termination to you. Any services required to correct or remediate issues caused by your failure to follow XXXX’x advice or directions, as well as any services required to bring the System up to the Minimum Requirements, will be billed to you at XXXX’x then-current hourly rates, as provided in the applicable SOW.
Appears in 1 contract
Samples: Master Services Agreement
Advice; Instructions. From time to time, we may provide you with specific advice and directions related to our provision of the Services or the maintenance or administration of the System. (For illustrative purposes, such advice or directions may include installing cooling mechanisms or environmental controls in a server room, increasing the System’s server or hard drive capacity, replacing obsolete equipment, etc.). You agree to promptly follow and implement any directions we provide to you related to the Services which, depending on the situation, may require you to make additional purchases or investments in the System or the environment in which the System is maintained, at your sole cost. XXXX Verus will not be responsible for any System downtime caused by your failure to promptly follow XXXX’x Verus’s advice or directions. If your failure to follow or implement XXXX’x Verus’s advice renders part or all of the Services economically or technically unreasonable in XXXX’x Verus’s discretion, then XXXX Verus may terminate the applicable SOW for cause by providing notice of termination to you. Any services required to correct or remediate issues caused by your failure to follow XXXX’x Verus’s advice or directions, as well as any services required to bring the System up to the Minimum Requirements, will be billed to you at XXXX’x then-Verus’s then- current hourly rates, as provided in the applicable SOW.
Appears in 1 contract