Assumptions and Customer Obligations. Customer agrees to sign weekly Time and Activity reports to confirm the performance of the Activities and, if training classes are being provided under the SO, sign the course evaluation forms prior to the departure of the on-site trainer. If the weekly Time and Activity reports are not signed by Customer within five (5) days of their delivery or Customer has not submitted a written request for adjustment, they shall be considered to be correct and accepted by Customer. In addition, Customer shall: • Commit a technical resource, as may be required, to provide Provider with the assistance required to perform the Activities or complete the Project Deliverables. • Provide Provider consultants with adequate and appropriate accommodations at Customer’s site, as well as access to Customer’s servers, systems and data, as may be required, to perform the Activities or complete the Project Deliverables. • Provide project team members with suitable business expertise, technical expertise and decision-making authority to ensure efficient project progress. • On request, provide the Provider project manager with applicable documentation of Customer’s current business practices applicable to the Services to be performed under the SO.
Appears in 6 contracts
Samples: Transaction Services Agreement, Transaction Services Agreement, Transaction Services Agreement
Assumptions and Customer Obligations. Customer agrees to sign weekly Time and Activity reports to confirm the performance of the Activities and, if training classes are being provided under the SO, sign the course evaluation forms prior to the departure of the on-site trainer. If the weekly Time and Activity reports are not signed by Customer within five (5) days of their delivery or Customer has not submitted a written request for adjustment, they shall be considered to be correct and accepted by Customer. In addition, Customer shall: • Commit a technical resource, as may be required, to provide Provider with the assistance required to perform the Activities or complete the Project Deliverables. • Provide Provider consultants with adequate and appropriate accommodations at Customer’s site, as well as access to Customer’s servers, systems and data, as may be required, to perform the Activities or complete the Project Deliverables. • Provide project team members with suitable business expertise, technical expertise and decision-making authority to ensure efficient project progress. • On request, provide the Provider project manager with applicable documentation of Customer’s current business practices applicable to the Services to be performed under the SO.
Appears in 1 contract
Samples: Transaction Services Agreement
Assumptions and Customer Obligations. Customer agrees to sign weekly Time and Activity reports to confirm the performance of the Activities and, if training classes are being provided under the SO, sign the course evaluation forms prior to the departure of the on-site trainer. If the weekly Time and Activity reports are not signed by Customer within five (5) days of their delivery or Customer has not submitted a written request for adjustment, they shall be considered to be correct and accepted by Customer. In addition, Customer shall: • Commit a technical resource, as may be required, to provide Provider with the assistance required to perform the Activities or complete the Project Deliverables. • Provide Provider consultants with adequate and appropriate accommodations at Customer’s site, as well as access to Customer’s servers, systems and data, as may be required, to perform the Activities or complete the Project Deliverables. • Provide project team members with suitable business expertise, technical expertise and decision-making authority to ensure efficient project progress. • On request, provide the Provider project manager with applicable documentation of Customer’s current business practices applicable to the Services to be performed under the SO.
Appears in 1 contract