Common use of Auxiliary Aid and Service Log Clause in Contracts

Auxiliary Aid and Service Log. The LCSO will maintain a log in which requests for Qualified Interpreters on site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the inmate, companion, visitor or other member of the public who is deaf or hard of hearing, the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. The log should include the identity of the LCSO Personnel who conducted the assessment and made the determination. A copy of this log shall be included in the annual compliance reports required in the paragraph below entitled "Annual Reports--Compliance Review." Log of Interactions with Persons with Auditory Disabilities. The LCSO will maintain a log of all encounters with individuals who Personnel know or reasonably believe to be a Person with an Auditory Disability. This log will include interactions with any member of the public encountered in the course of LCSO programs, services, or activities, including but not limited to suspects, victims, witnesses, and family members, both in the field and at the Jail. This paragraph does not require Personnel to make affirmative inquiries to ascertain whether every individual that LCSO has contact with is a Person with an Auditory Disability. A copy of this log shall be included in the annual compliance reports required in the paragraph below entitled "Annual Reports-- Compliance Review." Housing Assignments. Personnel will ensure that Persons with Auditory Disabilities are housed in the most integrated setting appropriate to the needs of the Person with an Auditory Disability. For example, unless it is appropriate to make an exception, Personnel will not place Persons with Auditory Disabilities in designated medical areas unless they are receiving medical care or treatment, or in facilities or parts of facilities that do not offer the same programs as the facilities or parts of facilities in which they would otherwise be housed. Signs. Within ninety (90) days of the Effective Date, all facilities operated or occupied by the LCSO and in which Personnel are reasonably anticipated to engage with Members of the Public shall have conspicuously posted in public areas (including booking and intake areas) signs advising Persons with Auditory Disabilities of the availability of appropriate auxiliary aids and services, including Qualified Interpreters. The signs shall provide as follows: To ensure effective communication with individuals who are deaf or hard of hearing, the Sheriff's Office will provide free of charge auxiliary aids such as qualified sign language oral interpreters, TTYs, and volume controlled telephones. Please ask for assistance by contacting a deputy or the Sheriff's Office ADA Coordinator, [name and full contact information]. The posted signs will include the International Symbol for Hearing Loss, the International Symbol for TTYs, and a symbol to indicate the availability of Qualified Interpreters: Visual Alerts. Persons with Auditory Disabilities incarcerated at the Jail should not miss announcements, alarms, or any other auditory information from Personnel to the general inmate population solely because of their disability. The LCSO shall provide an effective visual notification system that will notify Persons with Auditory Disabilities of prison-wide events and events specific to inmates who are deaf or hard of hearing. The LCSO will provide Persons with Auditory Disabilities with an effective visual notification system which will advise them of an emergency evacuation or other emergency. LCSO Personnel shall be responsible for the evacuation of inmates who are deaf, during an emergency. TTYs, Hearing-Aid Compatible Telephones, and Volume Control Telephones. Within ninety (90) days of the Effective Date, the LCSO agrees to provide, if it has not already done so, at least one device capable of TTY, one videophone, one hearing aid compatible telephone, and one volume control telephone for use by Personnel, one for Members of the Public at every facility which the LCSO operates and to which the public has access, and one for Persons with Auditory Disabilities. Where telephones are available to members of the public, TTYs, videophone, hearing aid compatible telephones, and volume control telephones will be made available upon request. Signage will be displayed at all public telephones areas indicating the availability of the TTY, the videophone, the hearing aid compatible telephone, and the volume control telephone, and the procedure for obtaining them. Where telephone calls are time-limited, the LCSO will provide Persons with Auditory Disabilities who use TTYs not less than three (3) times the normal length of time to make those calls due to the slower nature of TTY communications compared with voice communications. If a TTY, videophone, hearing aid compatible telephone, or volume control telephone is not available in the same location as telephones used by arrestees or detainees who are not deaf or hard of hearing, Persons with Auditory Disabilities who need to use a TTY, videophone, hearing aid compatible telephone, or volume control telephone will be allocated reasonable additional time to get to and from the location of the equipment, will be provided with the equipment in a timely manner, and they will be permitted to have the same frequency of telephone access as arrestees or detainees who are not deaf or hard of hearing.

Auxiliary Aid and Service Log. The LCSO Xxxxx will continue to maintain a log (or electronic equivalent) in which all requests for Qualified Interpreters qualified interpreters on site or through video remote services will be are documented. The log will also indicate the time and date the request was made, the interpreter identification, the start and end time of the interpreting services, the duration of the services, and the name of the inmate, companion, visitor or other member of the public who is deaf or hard hard-of-hearing Patient or Companion. The order in which patients are seen in the ECC is based on acuity, not time of hearing, arrival. Nothing herein shall be construed to require Xxxxx to prioritize the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was providedorder in which patients are seen on factors other than acuity. If Language Interpretive Services personnel become aware that no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. The log should include Such logs will be maintained for the identity entire duration of the LCSO Personnel who conducted Agreement, and will be incorporated into the assessment and made the determination. A copy semi-annual Compliance Reports as described in paragraph 39 of this log shall be included in Agreement. Complaint Resolution. Xxxxx will utilize their established grievance resolution mechanism for the annual compliance reports required in the paragraph below entitled "Annual Reports--Compliance Review." Log investigation of Interactions disputes regarding effective communication with Persons with Auditory Disabilitiesdeaf and hard-of-hearing Patients and Companions. The LCSO Xxxxx will maintain a log records of all encounters grievances regarding effective communication, whether oral or written, made to Xxxxx and actions taken with individuals who Personnel know or reasonably believe to be a Person with an Auditory Disabilityrespect thereto. This log will include interactions with any member At the time Xxxxx completes its assessment described in paragraphs 20-21 and advises Patient and/or Companion of the public encountered in the course their determination of LCSO programs, services, or activities, including but not limited to suspects, victims, witnesses, and family members, both in the field and at the Jail. This paragraph does not require Personnel to make affirmative inquiries to ascertain whether every individual that LCSO has contact with is a Person with an Auditory Disability. A copy of this log shall be included in the annual compliance reports required in the paragraph below entitled "Annual Reports-- Compliance Review." Housing Assignments. Personnel will ensure that Persons with Auditory Disabilities are housed in the most integrated setting appropriate to the needs of the Person with an Auditory Disability. For example, unless it is appropriate to make an exception, Personnel will not place Persons with Auditory Disabilities in designated medical areas unless they are receiving medical care or treatment, or in facilities or parts of facilities that do not offer the same programs as the facilities or parts of facilities in which they would otherwise be housed. Signs. Within ninety (90) days of the Effective Date, all facilities operated or occupied by the LCSO and in which Personnel are reasonably anticipated to engage with Members of the Public shall have conspicuously posted in public areas (including booking and intake areas) signs advising Persons with Auditory Disabilities of the availability of appropriate auxiliary aids and servicesservices are necessary, including Qualified InterpretersXxxxx will notify deaf and hard-of-hearing persons of their grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. The signs A written response to any grievance filed shall provide as follows: To be completed within thirty (30) days of receipt of the complaint. Copies of all grievances related to provision of services for deaf or hard-of-hearing Patients and/or Companions and the responses thereto will be maintained by the Patient-Family Experience Department for the entire duration of the Agreement. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Agreement will continue to be provided free of charge to the deaf or hard-of-hearing Patient and/or Companion. Record of Need for Auxiliary Aid or Service. Xxxxx will take appropriate steps to ensure that all ECC Personnel are made aware of a Patient or Companion's disability and auxiliary aid and services needed so that effective communication with individuals who are deaf or hard of hearing, the Sheriff's Office such person will provide free of charge auxiliary aids such as qualified sign language oral interpreters, TTYs, and volume controlled telephonesbe achieved. Please ask for assistance by contacting a deputy or the Sheriff's Office ADA Coordinator, [name and full contact information]. The posted signs These steps will include designating this information in the International Symbol for Hearing Loss, the International Symbol for TTYs, medical records and a symbol to indicate the availability of Qualified Interpreters: Visual Alerts. Persons with Auditory Disabilities incarcerated at the Jail should not miss announcements, alarms, or any other auditory information from Personnel to the general inmate population solely because of their disability. The LCSO shall provide an effective visual notification system request that will all emergency transportation services notify Persons with Auditory Disabilities of prison-wide events and events specific to inmates who are deaf or hard of hearing. The LCSO will provide Persons with Auditory Disabilities with an effective visual notification system which will advise them of an emergency evacuation or other emergency. LCSO Personnel shall be responsible for the evacuation of inmates who are deaf, during an emergency. TTYs, Hearing-Aid Compatible Telephones, and Volume Control Telephones. Within ninety (90) days of the Effective Date, the LCSO agrees to provide, if it has not already done so, at least one device capable of TTY, one videophone, one hearing aid compatible telephone, and one volume control telephone for use by Personnel, one for Members of the Public at every facility which the LCSO operates and to which the public has access, and one for Persons with Auditory Disabilities. Where telephones are available to members of the public, TTYs, videophone, hearing aid compatible telephones, and volume control telephones will be made available upon request. Signage will be displayed at all public telephones areas indicating the availability of the TTY, the videophone, the hearing aid compatible telephone, and the volume control telephone, and the procedure for obtaining them. Where telephone calls are time-limited, the LCSO will provide Persons with Auditory Disabilities who use TTYs not less than three (3) times the normal length of time to make those calls due to the slower nature of TTY communications compared with voice communications. If Xxxxx when a TTY, videophone, hearing aid compatible telephone, or volume control telephone patient being transported is not available in the same location as telephones used by arrestees or detainees who are not deaf or hard of hearing, Persons with Auditory Disabilities who need to use a TTY, videophone, hearing aid compatible telephone, or volume control telephone will be allocated reasonable additional time to get to and from the location of the equipment, will be provided with the equipment in a timely manner, and they will be permitted to have the same frequency of telephone access as arrestees or detainees who are not deaf or hard of hearing.

Auxiliary Aid and Service Log. The LCSO DeKalb Regional will maintain a log in which requests for Qualified Interpreters qualified interpreters on site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the inmatedeaf or hard-of-hearing Patient or Companion, companion, visitor or other member the time and date of the public who is deaf or hard of hearingscheduled appointment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. The log should include Such logs will be maintained by the identity ADA Administrator for the entire duration of the LCSO Personnel who conducted Agreement, and will be incorporated into the assessment and made the determination. A copy semi-annual Compliance Reports as described in paragraph 40 of this log shall be included in the annual compliance reports required in the paragraph below entitled "Annual Reports--Compliance Review." Log of Interactions with Persons with Auditory DisabilitiesAgreement. The LCSO Complaint Resolution. DeKalb Regional will maintain a log grievance resolution procedure for the investigation of disputes regarding effective communication with deaf and hard-of-hearing Patients and Companions. DeKalb Regional will maintain records of all encounters grievances regarding effective communication, whether oral or written, made to DeKalb Regional and actions taken with individuals who Personnel know or reasonably believe to be a Person with an Auditory Disabilityrespect thereto. This log will include interactions with any member At the time DeKalb Regional complete their assessment described in paragraphs 18-19 and advises Patient and/or Companion of the public encountered in the course their determination of LCSO programs, services, or activities, including but not limited to suspects, victims, witnesses, and family members, both in the field and at the Jail. This paragraph does not require Personnel to make affirmative inquiries to ascertain whether every individual that LCSO has contact with is a Person with an Auditory Disability. A copy of this log shall be included in the annual compliance reports required in the paragraph below entitled "Annual Reports-- Compliance Review." Housing Assignments. Personnel will ensure that Persons with Auditory Disabilities are housed in the most integrated setting appropriate to the needs of the Person with an Auditory Disability. For example, unless it is appropriate to make an exception, Personnel will not place Persons with Auditory Disabilities in designated medical areas unless they are receiving medical care or treatment, or in facilities or parts of facilities that do not offer the same programs as the facilities or parts of facilities in which they would otherwise be housed. Signs. Within ninety (90) days of the Effective Date, all facilities operated or occupied by the LCSO and in which Personnel are reasonably anticipated to engage with Members of the Public shall have conspicuously posted in public areas (including booking and intake areas) signs advising Persons with Auditory Disabilities of the availability of appropriate auxiliary aids and servicesservices are necessary, including Qualified InterpretersDeKalb Regional will notify deaf and hard-of-hearing persons of their grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. The signs A written response to any grievance filed shall provide as follows: To be completed within thirty (30) days of receipt of the complaint. Copies of all grievances related to provision of services for deaf or hard-of-hearing Patients and/or Companions and the responses thereto will be maintained by the ADA Administrator for the entire duration of the Agreement. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Agreement will be provided free of charge to the deaf or hard-of-hearing Patient and/or Companion. Record of Need for Auxiliary Aid or Service. DeKalb Regional will take appropriate steps to ensure that all Center Personnel are made aware of a Patient or Companion’s disability and auxiliary aid and services needed so that effective communication with individuals who are deaf or hard of hearing, the Sheriff's Office such person will provide free of charge auxiliary aids such as qualified sign language oral interpreters, TTYs, and volume controlled telephonesbe achieved. Please ask for assistance by contacting a deputy or the Sheriff's Office ADA Coordinator, [name and full contact information]. The posted signs These steps will include the International Symbol for Hearing Loss, the International Symbol for TTYs, and a symbol to indicate the availability of Qualified Interpreters: Visual Alerts. Persons with Auditory Disabilities incarcerated at the Jail should not miss announcements, alarms, or any other auditory designating this information from Personnel to the general inmate population solely because of their disability. The LCSO shall provide an effective visual notification system that will notify Persons with Auditory Disabilities of prison-wide events and events specific to inmates who are deaf or hard of hearing. The LCSO will provide Persons with Auditory Disabilities with an effective visual notification system which will advise them of an emergency evacuation or other emergency. LCSO Personnel shall be responsible for the evacuation of inmates who are deaf, during an emergency. TTYs, Hearing-Aid Compatible Telephones, and Volume Control Telephones. Within ninety (90) days of the Effective Date, the LCSO agrees to provide, if it has not already done so, at least one device capable of TTY, one videophone, one hearing aid compatible telephone, and one volume control telephone for use by Personnel, one for Members of the Public at every facility which the LCSO operates and to which the public has access, and one for Persons with Auditory Disabilities. Where telephones are available to members of the public, TTYs, videophone, hearing aid compatible telephones, and volume control telephones will be made available upon request. Signage will be displayed at all public telephones areas indicating the availability of the TTY, the videophone, the hearing aid compatible telephone, and the volume control telephone, and the procedure for obtaining them. Where telephone calls are time-limited, the LCSO will provide Persons with Auditory Disabilities who use TTYs not less than three (3) times the normal length of time to make those calls due to the slower nature of TTY communications compared with voice communications. If a TTY, videophone, hearing aid compatible telephone, or volume control telephone is not available in the same location as telephones used by arrestees or detainees who are not deaf or hard of hearing, Persons with Auditory Disabilities who need to use a TTY, videophone, hearing aid compatible telephone, or volume control telephone will be allocated reasonable additional time to get to and from the location of the equipment, will be provided with the equipment in a timely manner, and they will be permitted to have the same frequency of telephone access as arrestees or detainees who are not deaf or hard of hearingmedical record.

Auxiliary Aid and Service Log. The LCSO Hospitals will maintain a log in which requests for Qualified Interpreters qualified interpreters on site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the inmatedeaf or hard-of-hearing Patient or Companion, companion, visitor or other member the time and date of the public who is deaf or hard of hearingscheduled appointment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. The log should include Such logs will be maintained by the identity ADA Administrator for the entire duration of the LCSO Personnel who conducted Agreement, and will be incorporated into the assessment and made the determination. A copy semi-annual Compliance Reports as described in paragraph 42 of this log shall be included in the annual compliance reports required in the paragraph below entitled "Annual Reports--Compliance Review." Log of Interactions with Persons with Auditory DisabilitiesAgreement. Complaint Resolution. The LCSO Hospitals will utilize their established grievance resolution mechanism for the investigation of disputes regarding effective communication with deaf and hard-of-hearing Patients and Companions. The Hospitals will maintain a log records of all encounters with individuals who Personnel know grievances regarding effective communication, whether oral or reasonably believe to be a Person with an Auditory Disability. This log will include interactions with any member of the public encountered in the course of LCSO programswritten, services, or activities, including but not limited to suspects, victims, witnesses, and family members, both in the field and at the Jail. This paragraph does not require Personnel to make affirmative inquiries to ascertain whether every individual that LCSO has contact with is a Person with an Auditory Disability. A copy of this log shall be included in the annual compliance reports required in the paragraph below entitled "Annual Reports-- Compliance Review." Housing Assignments. Personnel will ensure that Persons with Auditory Disabilities are housed in the most integrated setting appropriate made to the needs Hospitals and actions taken with respect thereto. At the time the Hospitals complete their assessment described in paragraphs 20-21 and advises Patient and/or Companion of the Person with an Auditory Disability. For example, unless it is appropriate to make an exception, Personnel will not place Persons with Auditory Disabilities in designated medical areas unless they are receiving medical care or treatment, or in facilities or parts their determination of facilities that do not offer the same programs as the facilities or parts of facilities in which they would otherwise be housed. Signs. Within ninety (90) days of the Effective Date, all facilities operated or occupied by the LCSO and in which Personnel are reasonably anticipated to engage with Members of the Public shall have conspicuously posted in public areas (including booking and intake areas) signs advising Persons with Auditory Disabilities of the availability of appropriate auxiliary aids and servicesservices are necessary, including Qualified Interpretersthe Hospitals will notify deaf and hard-of-hearing persons of their grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. A written response to any grievance filed shall be completed within thirty (30) days of receipt of the complaint. Copies of all grievances related to provision of services for deaf or hard-of-hearing Patients and/or Companions and the responses thereto will be maintained by the ADA Administrator for the entire duration of the Agreement. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Agreement will be provided free of charge to the deaf or hard-of-hearing Patient and/or Companion. Record of Need for Auxiliary Aid or Service. The signs shall provide as follows: To Hospitals will take appropriate steps to ensure that all Hospital Personnel are made aware of a Patient or Companion’s disability and auxiliary aid and services needed so that effective communication with individuals who are deaf or hard of hearing, the Sheriff's Office such person will provide free of charge auxiliary aids such as qualified sign language oral interpreters, TTYs, and volume controlled telephonesbe achieved. Please ask for assistance by contacting a deputy or the Sheriff's Office ADA Coordinator, [name and full contact information]. The posted signs These steps will include the International Symbol for Hearing Loss, the International Symbol for TTYs, and a symbol to indicate the availability of Qualified Interpreters: Visual Alerts. Persons with Auditory Disabilities incarcerated at the Jail should not miss announcements, alarms, or any other auditory designating this information from Personnel to the general inmate population solely because of their disability. The LCSO shall provide an effective visual notification system that will notify Persons with Auditory Disabilities of prison-wide events and events specific to inmates who are deaf or hard of hearing. The LCSO will provide Persons with Auditory Disabilities with an effective visual notification system which will advise them of an emergency evacuation or other emergency. LCSO Personnel shall be responsible for the evacuation of inmates who are deaf, during an emergency. TTYs, Hearing-Aid Compatible Telephones, and Volume Control Telephones. Within ninety (90) days of the Effective Date, the LCSO agrees to provide, if it has not already done so, at least one device capable of TTY, one videophone, one hearing aid compatible telephone, and one volume control telephone for use by Personnel, one for Members of the Public at every facility which the LCSO operates and to which the public has access, and one for Persons with Auditory Disabilities. Where telephones are available to members of the public, TTYs, videophone, hearing aid compatible telephones, and volume control telephones will be made available upon request. Signage will be displayed at all public telephones areas indicating the availability of the TTY, the videophone, the hearing aid compatible telephone, and the volume control telephone, and the procedure for obtaining them. Where telephone calls are time-limited, the LCSO will provide Persons with Auditory Disabilities who use TTYs not less than three (3) times the normal length of time to make those calls due to the slower nature of TTY communications compared with voice communications. If a TTY, videophone, hearing aid compatible telephone, or volume control telephone is not available in the same location as telephones used by arrestees or detainees who are not deaf or hard of hearing, Persons with Auditory Disabilities who need to use a TTY, videophone, hearing aid compatible telephone, or volume control telephone will be allocated reasonable additional time to get to and from the location of the equipment, will be provided with the equipment in a timely manner, and they will be permitted to have the same frequency of telephone access as arrestees or detainees who are not deaf or hard of hearingelectronic medical record.