Common use of Backup and Recovery – Servers Clause in Contracts

Backup and Recovery – Servers. Supplier’s responsibilities for Server backup and recovery services include: (a) Assuming full responsibility for Gap’s Server Environment data backup requirements, including periodic * , *, * and * from the *. (b) Implementing and maintaining the backup and recovery infrastructure solution in compliance with Gap technology architecture requirements and in accordance with Gap’s corporate standards and in accordance with the Procedures Manual. (c) Performing Server data backup and recovery as required and in accordance with the Procedures Manual. (d) Performing Server data backup prior to performing any maintenance on a Server so that the Server Environment can be successfully rolled back in the event that the maintenance is not successful. (e) Periodically, and not less frequently than *: (1) and (f) Managing, maintaining and applying upgrades to backup and recovery Software tools as specified by Gap and in accordance with Section 10 (Change Management) of this SOW. (g) Maintaining the backup and recovery environment such that any server can be backed up and restored in a timeframe acceptable to Gap, including keeping online versions of all backups for at least * after the backup is performed so that the majority of restorations are performed disk to disk, not from a tape backup. (This does not relieve Supplier of the obligation to also maintain off-site backups.) __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement (h) Working with Gap in accordance with Section 10 (Change Management) of this SOW to Resolve Incident and Problem Resolution and support issues. (i) Creating, maintaining and providing Documentation to Gap as required for Gap to monitor Supplier’s compliance with backup and recovery requirements, including retention and storage requirements set forth in Gap’s Polices and Procedures and the Procedures Manual. (j) Performing Documentation control/update functions on all Operational Documentation. (k) Installing backup Servers, tape, disk and other Equipment required to Maintain a support level for the Servers necessary to meet Gap’s Business Objectives.

Appears in 2 contracts

Samples: Master Services Agreement (Gap Inc), Master Services Agreement (Gap Inc)

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Backup and Recovery – Servers. Supplier’s responsibilities for Server backup and recovery services include: (a) Assuming full responsibility for Gap’s Server Environment data backup requirements, including periodic * , *, * and * from the *. (b) Implementing and maintaining the backup and recovery infrastructure solution in compliance with Gap technology architecture requirements and in accordance with Gap’s corporate standards and in accordance with the Procedures Manual. (c) Performing Server data backup and recovery as required and in accordance with the Procedures Manual. (d) Performing a server data backup of Servers when they are initially Installed and configured so that all Servers can be restored to their original state. Supplier shall verify that these initial backups are valid. (e) Performing Server data backup prior to performing any maintenance on a Server so that the Server Environment can be successfully rolled back in the event that the maintenance is not successful. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (ef) Periodically, and not less frequently than once per *: (1) and (fg) Managing, maintaining and applying upgrades to backup and recovery Software tools as specified by Gap and in accordance with Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services). (gh) Maintaining the backup and recovery environment such that any server can be backed up and restored in a timeframe acceptable to Gap, including keeping online versions of all backups for at least * after the backup is performed so that the majority of restorations are performed disk to disk, not from a tape backup. (This does not relieve Supplier of the obligation to also maintain off-site backups.) __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement ) (hi) Working with Gap in accordance with Section 10 5 (Change Management) of this SOW Exhibit A.2 (Cross Functional Services) to Resolve Incident and Problem Resolution and support issues. (ij) Creating, maintaining and providing Documentation to Gap as required for Gap to monitor Supplier’s compliance with backup and recovery requirements, including retention and storage requirements set forth in Gap’s Polices and Procedures and the Procedures Manual. (jk) Performing Documentation control/update functions on all Operational Documentation. (kl) Installing backup Servers, tape, disk and other Equipment required to Maintain a support level for the Servers necessary to meet Gap’s Business Objectives.

Appears in 1 contract

Samples: Master Services Agreement (Gap Inc)

Backup and Recovery – Servers. Supplier’s responsibilities for Server backup and recovery services include: (a) Assuming full responsibility for Gap’s Server Environment data backup requirements, including periodic * , *, * and * from the *. (b) Implementing and maintaining the backup and recovery infrastructure solution in compliance with Gap technology architecture requirements and in accordance with Gap’s corporate standards and in accordance with the Procedures Manual. (c) Performing Server data backup and recovery as required and in accordance with the Procedures Manual. (d) Performing Server data backup prior to performing any maintenance on a Server so that the Server Environment can be successfully rolled back in the event that the maintenance is not successful. (e) Periodically, and not less frequently than once per *: (1) and (f) Managing, maintaining and applying upgrades to backup and recovery Software tools as specified by Gap and in accordance with Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services Statement of Work). (g) Maintaining the backup and recovery environment such that any server can be backed up and restored in a timeframe acceptable to Gap, including keeping online versions of all backups for at least * after the backup is performed so that the majority of restorations are performed disk to disk, not from a tape backup. (This does not relieve Supplier of the obligation to also maintain off-site backups.) (h) __________________________ *Working with Gap in accordance with Section 5 (Change Management) of Exhibit A.2 (Cross Functional Services Statement of Work) to Resolve Incident and Problem Resolution and support issues. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement (h) Working with Gap in accordance with Section 10 (Change Management) of this SOW to Resolve Incident and Problem Resolution and support issues. (i) Creating, maintaining and providing Documentation to Gap as required for Gap to monitor Supplier’s compliance with backup and recovery requirements, including retention and storage requirements set forth in Gap’s Polices and Procedures and the Procedures Manual. (j) Performing Documentation control/update functions on all Operational Documentation. (k) Installing backup Servers, tape, disk and other Equipment required to Maintain a support level for the Servers necessary to meet Gap’s Business Objectives.

Appears in 1 contract

Samples: Master Services Agreement (Gap Inc)

Backup and Recovery – Servers. Supplier’s responsibilities for Server backup and recovery services include: (a) Assuming full responsibility for Gap’s Server Environment data backup requirements, including periodic * , *, * and * from the *. (b) Implementing and maintaining the backup and recovery infrastructure solution in compliance with Gap technology architecture requirements and in accordance with Gap’s corporate standards and in accordance with the Procedures Manual. (c) Performing Server data backup and recovery as required and in accordance with the Procedures Manual. (d) Performing Server data backup prior to performing any maintenance on a Server so that the Server Environment can be successfully rolled back in the event that the maintenance is not successful. (e) Periodically, and not less frequently than *: (1) and (f) Managing, maintaining and applying upgrades to backup and recovery infrastructure (non-host based) Software tools as specified by Gap and in accordance with Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services Statement of Work). (gd) Maintaining the backup and recovery environment infrastructure such that any server can be backed up and restored in a timeframe acceptable to Gapdescribed in the Procedures Manual, including keeping online versions of all backups for at least * after the backup is performed so that the majority of restorations are performed disk to disk, not from a tape backup. (This does not relieve Supplier of the obligation to also maintain off-site backups.) __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement ) (he) Working with Gap in accordance with Section 10 5 (Change Management) of this SOW Exhibit A.2 (Cross Functional Services Statement of Work) to Resolve Incident and Problem Resolution and support issues. (if) Creating, maintaining and providing Documentation to Gap as required for Gap to monitor Supplier’s compliance with backup and recovery requirements, including retention and storage requirements set forth in Gap’s Polices and Procedures and the Procedures Manual. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (jg) Performing Documentation control/update functions on all Operational Documentation. (kh) Installing backup Servers, tape, disk and other Equipment required to Maintain a support level for the Servers necessary to meet Gap’s Business Objectives.

Appears in 1 contract

Samples: Master Services Agreement (Gap Inc)

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Backup and Recovery – Servers. Supplier’s responsibilities for Server backup and recovery services include: (a) Assuming full responsibility for Gap’s Server Environment data backup requirements, including periodic * , *, * and * from the *. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (b) Implementing and maintaining the backup and recovery infrastructure solution in compliance with Gap technology architecture requirements and in accordance with Gap’s corporate standards and in accordance with the Procedures Manual. (c) Performing Server data backup and recovery as required and in accordance with the Procedures Manual. (d) Performing a server data backup of Servers when they are initially Installed and configured so that all Servers can be restored to their original state. Supplier shall verify that these initial backups are valid. (e) Performing Server data backup prior to performing any maintenance on a Server so that the Server Environment can be successfully rolled back in the event that the maintenance is not successful. (ef) Periodically, and not less frequently than once per *: (1) and (fg) Managing, maintaining and applying upgrades to backup and recovery Software tools as specified by Gap and in accordance with Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services). (gh) Maintaining the backup and recovery environment such that any server can be backed up and restored in a timeframe acceptable to Gapdescribed in the Procedures Manual, including keeping online versions of all backups for at least * after the backup is performed so that the majority of restorations are performed disk to disk, not from a tape backup. (This does not relieve Supplier of the obligation to also maintain off-site backups.) __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. Exhibit A.6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement ) (hi) Working with Gap in accordance with Section 10 5 (Change Management) of this SOW Exhibit A.2 (Cross Functional Services) to Resolve Incident and Problem Resolution and support issues. (ij) Creating, maintaining and providing Documentation to Gap as required for Gap to monitor Supplier’s compliance with backup and recovery requirements, including retention and storage requirements set forth in Gap’s Polices and Procedures and the Procedures Manual. (jk) Performing Documentation control/update functions on all Operational Documentation. * Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions. (kl) Installing backup Servers, tape, disk and other Equipment required to Maintain a support level for the Servers necessary to meet Gap’s Business Objectives.

Appears in 1 contract

Samples: Master Services Agreement (Gap Inc)

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