Common use of Beneficiary Brochure and Provider Lists Clause in Contracts

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll- free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process.

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll- toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process.

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll- toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 ninety (90) days after the completion of the beneficiary problem resolution process.

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental County Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll- free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process.

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s statestate- wide toll-wide toll- free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process.

Beneficiary Brochure and Provider Lists. Contractor agrees to provide Medi-Cal clients who are new to the Mental Health BHRS System with a brochure (an original of which shall be provided by County) when a client first receives a specialty mental health service from the Contractor. Such brochure shall contain a description of County services available; a description of the process for obtaining County services, including the County’s state-wide toll- toll-free telephone number; a list of the County’s providers; a description of the County’s beneficiary problem resolution process, including the complaint resolution and grievance processes; and a description of the beneficiary’s right to request a fair hearing at any time before, during or within 90 days after the completion of the beneficiary problem resolution process.