Common use of Block Booking for Customer Relations and Information Clause in Contracts

Block Booking for Customer Relations and Information. 1) Block booking is defined as the parceling together of a number of pre-determined shifts within a rotation established by the Employer. The booking remains in effect until the subsequent booking. 2) The Employer agrees that it shall conduct at least two (2) bookings per year. A booking will be held in the month of February to cover the period of March to the end of August. A second booking will be held in August to cover the period of September to the end of February. 3) The City agrees to submit to the Union the most current information relating to the work shifts and schedules for the booking one (1) week prior to the booking being posted and further agrees to advise the Union of any changes. 4) All work shifts and schedules shall be posted at least one (1) week prior to the booking. 5) All bookings shall be the responsibility of the official appointed by the City. The Union shall designate one (1) of its representatives to be available during the booking process should one of their members wish to discuss booking related issues. It is understood, that the representative will carry out his/her normal duties on that day in accordance with his/her schedule. 6) Employees unable to attend the booking must advise the Management official in charge of the booking and the Union of their selection in writing prior to the booking. Employees who are unable to attend and have not submitted their selection in writing prior to the booking shall be booked by Management and the Union; such booking shall be final. 7) Bookings may be held in addition to the twice a year minimum to meet operational requirements. 8) There shall be a separate booking for each of the following classifications a. Full-time Customer Relation Officers b. Full-time Working Supervisors c. Full-time Information Clerks 9) Selection of the specific shift rotation during the booking shall be on the basis of seniority applicable to the individual classifications. 10) Unless otherwise specified by the Employer, part-time Information Clerks will not book at the regular booking. Management will offer them work by seniority. Should an insufficient number of part-time Clerks accept to work, the most junior part-time clerk(s) will be required to work. 11) Booking dates and periods mentioned herein may fluctuate by a few weeks based on operational requirements.

Block Booking for Customer Relations and Information. 1) Block booking is defined as the parceling together of a number of pre-pre- determined shifts within a rotation established by the Employer. The booking remains in effect until the subsequent booking. 2) The Employer agrees that it shall conduct at least two (2) bookings per year. A booking will be held in the month of February to cover the period of March to the end of August. A second booking will be held in August to cover the period of September to the end of February. 3) The City agrees to submit to the Union the most current information relating to the work w ork shifts and schedules for the booking one (1) week prior to the booking being posted and further agrees to advise the Union of any changes. 4) All work w ork shifts and schedules shall be posted at least one (1) week prior to the booking. 5) All bookings shall be the responsibility of the official appointed by the City. The Union shall designate one (1) of its representatives to be available during the booking process should one of their members wish to discuss booking related issues. It is understood, that the representative will carry out his/her normal duties on that day in accordance with his/her schedule. 6) Employees unable to attend the booking must advise the Management official in charge of the booking and the Union of their selection in writing prior to the booking. Employees who w ho are unable to attend and have not submitted their selection in writing prior to the booking shall be booked by Management and the Union; such booking shall be final. 7) Bookings may be held in addition to the twice a year minimum to meet operational requirements. 8) There shall be a separate booking for each of the following follow ing classifications a. Full-time Customer Relation Officers b. Full-time Working Supervisors c. Full-time Information Clerks 9) Selection of the specific shift rotation during the booking shall be on the basis of seniority applicable to the individual classifications. 10) Unless otherwise otherw ise specified by the Employer, part-time Information Clerks will not book at the regular booking. Management will offer them work w ork by seniority. Should an insufficient number of part-time Clerks accept to workw ork, the most junior part-time clerk(s) will be required to work. 11) Booking dates and periods mentioned herein may fluctuate by a few weeks w eeks based on operational requirements.

Block Booking for Customer Relations and Information. 1) Block booking is defined as the parceling together of a number of pre-pre- determined shifts within a rotation established by the Employer. The booking remains in effect until the subsequent booking. 2) The Employer agrees that it shall conduct at least two (2) bookings per year. A booking will be held in the month of February to cover the period of March to the end of August. A second booking will be held in August to cover the period of September to the end of February. 3) The City agrees to submit to the Union the most current information relating to the work shifts and schedules for the booking one (1) week prior to the booking being posted and further agrees to advise the Union of any changes. 4) All work shifts and schedules shall be posted at least one (1) week prior to the booking. 5) All bookings shall be the responsibility of the official appointed by the City. The Union shall designate one (1) of its representatives to be available during the booking process should one of their members wish to discuss booking related issues. It is understood, that the representative will carry out his/her normal duties on that day in accordance with his/her schedule. 6) Employees unable to attend the booking must advise the Management official in charge of the booking and the Union of their selection in writing prior to the booking. Employees who are unable to attend and have not submitted their selection in writing prior to the booking shall be booked by Management and the Union; such booking shall be final. 7) Bookings may be held in addition to the twice a year minimum to meet operational requirements. 8) There shall be a separate booking for each of the following classifications a. Full-time Customer Relation Officers b. Full-time Working Supervisors c. Full-time Information Clerks 9) Selection of the specific shift rotation during the booking shall be on the basis of seniority applicable to the individual classifications. 10) Unless otherwise specified by the Employer, part-time Information Clerks will not book at the regular booking. Management will offer them work by seniority. Should an insufficient number of part-time Clerks accept to work, the most junior part-time clerk(s) will be required to work. 11) Booking dates and periods mentioned herein may fluctuate by a few weeks based on operational requirements.

Block Booking for Customer Relations and Information. 1) Block booking is defined as the parceling together of a number of pre-pre- determined shifts within a rotation established by the Employer. The booking remains in effect until the subsequent booking. 2) The Employer agrees that it shall conduct at least two (2) bookings per year. A booking will be held in the month of February to cover the period of March to the end of August. A second booking will be held in August to cover the period of September to the end of February. 3) The City agrees to submit to the Union the most current information relating to the work w ork shifts and schedules for the booking one (1) week prior to the booking being posted and further agrees to advise the Union of any changes. 4) All work w ork shifts and schedules shall be posted at least one (1) week prior to the booking. 5) All bookings shall be the responsibility of the official appointed by the City. The Union shall designate one (1) of its representatives to be available during the booking process should one of their members wish to discuss booking related issues. It is understood, that the representative will carry out his/her normal duties on that day in accordance with his/her schedule. 6) Employees unable to attend the booking must advise the Management official in charge of the booking and the Union of their selection in writing prior to the booking. Employees who w ho are unable to attend and have not submitted their selection in writing prior to the booking shall be booked by Management and the Union; such booking shall be final. 7) Bookings may be held in addition to the twice a year minimum to meet operational requirements. 8) There shall be a separate booking for each of the following follow ing classifications a. Full-time Customer Relation Officers b. Full-time Working Supervisors c. Full-time Information Clerks 9) Selection of the specific shift rotation during the booking shall be on the basis of seniority applicable to the individual classifications. 10) Unless otherwise otherw ise specified by the Employer, part-time Information Clerks will not book at the regular booking. Management will offer them work w ork by seniority. Should an insufficient number of part-time Clerks accept to workw ork, the most junior part-time clerk(s) will be required to workw ork. 11) Booking dates and periods mentioned herein may fluctuate by a few weeks w eeks based on operational requirements.