Common use of Call Detail Metrics Clause in Contracts

Call Detail Metrics. Clear View will provide Call processing and setup information statistics, which can be queried, based on a daily, weekly, or monthly basis and include:  Call setup times. Clear View provides the minimum, maximum, median, and average call setup times broken out by TG.  Call duration times. Clear View provides the minimum, maximum, median, and average call duration times  Bridge/Transfer call setup time. Clear View provides the minimum, maximum, median, and average call bridge/transfer setup calls  Bridge/Transfer call duration time. Clear View provides the minimum, maximum, median, and average call duration times for bridged/transferred calls  Calls handed off to a Foreign SR (calls received by Next Gen 9-1-1 Routing but were destined to a foreign SR).

Call Detail Metrics. Clear View will provide Call processing and setup information statistics, which can be queried, based on a daily, weekly, or monthly basis and include:  • Call setup times. Clear View provides the minimum, maximum, median, and average call setup times broken out by TG.  • Call duration times. Clear View provides the minimum, maximum, median, and average call duration times  • Bridge/Transfer call setup time. Clear View provides the minimum, maximum, median, and average call bridge/transfer setup calls  • Bridge/Transfer call duration time. Clear View provides the minimum, maximum, median, and average call duration times for bridged/transferred calls  • Calls handed off to a Foreign SR (calls received by Next Gen 9-1-1 Routing but were destined to a foreign SR).