Common use of Cancellation of Professional Services Clause in Contracts

Cancellation of Professional Services. Viewpoint may charge Customer a cancellation fee in accordance with this Section if any Professional Services are cancelled or rescheduled by Customer. All cancellations or notices of rescheduling must be made in writing to Viewpoint. Customer will remain responsible for any travel expenses incurred by Viewpoint in connection with the cancelled or rescheduled Professional Services that cannot be reasonably cancelled or mitigated by Viewpoint. (a) If Customer cancels or reschedules onsite Professional Services, Viewpoint may charge Customer for the cancelled or rescheduled services based on the following: With 7 days’ or less prior written notice Up to 100% of the cancelled or rescheduled services based on estimated hours and applicable hourly rates With 8 – 21 days’ prior written notice Up to 50% of the cancelled or rescheduled services based on estimated hours and applicable hourly rates (b) If Customer cancels remote Professional Services, Viewpoint may charge Customer for the cancelled services based on the following: With less than 1 day prior written notice Up to 100% of the cancelled services based on estimated hours and applicable hourly rates With 1 – 2 days’ prior written notice Up to 50% of the cancelled services based on estimated hours and applicable hourly rates

Cancellation of Professional Services. Viewpoint may charge Customer a cancellation fee in accordance with this Section if any Professional Services are cancelled or rescheduled by Customer. All cancellations or notices of rescheduling must be made in writing to Viewpoint. Customer will remain responsible for any travel expenses incurred by Viewpoint in connection with the cancelled or rescheduled Professional Services that cannot be reasonably cancelled or mitigated by Viewpoint. (a) If Customer cancels or reschedules onsite Professional Services, Viewpoint may charge Customer for the cancelled or rescheduled services based on the following: With 7 days’ or less prior written notice Up to 100% of the cancelled or rescheduled services based on estimated hours and applicable hourly rates With 8 – 21 days’ prior written notice Up to 50% of the cancelled or rescheduled services based on estimated hours and applicable hourly rates (b) If Customer cancels remote Professional Services, Viewpoint may charge Customer for the cancelled services based on the following: With less than 1 day prior written notice Up to 100% of the cancelled services based on estimated hours and applicable hourly rates With 1 – 2 days’ prior written notice Up to 50% of the cancelled services based on estimated hours and applicable hourly rates