Common use of Cancellation of the Agreement Clause in Contracts

Cancellation of the Agreement. when dealing as a consumer Pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you are a consumer and we have accepted instructions from you given by telephone or by electronic means or at a meeting away from our offices, such as your home or place of work, you have the right to cancel your instructions in writing within 14 days from the day on which those instructions were accepted. If you attend our offices for the requested service to be provided, we will consider that the contract for those services has been entered into at our offices. We will not consider that a contract has been established during the 14-day cancellation period unless you specifically request us to commence work within this period by means of a written form of authorisation. If you request that we begin the performance of Services during the cancellation period and then subsequently exercise your right to cancel, you will pay us a proportionate amount of our fees in respect of the period until you communicated to us your decision to cancel and any agreed disbursements paid on your behalf. Subject to that, if you exercise the right to cancel and we have received any payment from you in excess of amounts due to us, we will reimburse that payment to you, no later than 14 days after the day on which we are informed about your decision to cancel this contract, by the same means used for the initial payment. You may use the annexed model cancellation form to notify us of your decision to cancel but this is not obligatory.