Common use of Cancellations and Refunds Clause in Contracts

Cancellations and Refunds. You may cancel an international Transaction within 30 minutes of authorizing your Transaction, unless funds or mobile top-up have already been paid out to the Recipient. Cancellation requests that are submitted after the 30 minute window closes are ordinarily not granted. Request a refund by either selecting such option through the use of our website, app, or in-app module, or by requesting our Customer Service Representatives to cancel the Transaction. Viamericas will refund cancelled transactions at no additional cost to the Sender within three business days of receiving a Sender’s request. We will not be able to process your cancellation request unless and until we receive confirmation by our payout correspondents that such order has not been distributed, an effective stop order is in effect, and all transferred funds have been placed on hold. Viamericas will not be responsible or liable to you or any other person for its failure to cancel a Transaction before it is disbursed except as otherwise set forth in this Agreement or required by law. Customer will remain liable for previously authorized Transactions until Viamericas confirms the successful cancelation thereof. Viamericas will try not to debit your payment instrument after we have received your request for cancellation. However, in the case where Xxxxxxxxxx initiated an irreversible request for funds from your financial institution prior to receiving your request for cancellation, your payment instrument may be debited after you have cancelled your Transaction. Viamericas will refund your money after it has received the funds from your financial institution, crediting the same payment instrument used to pay for the Transaction. Notwithstanding the foregoing, residents of the below listed states should read the following:  California. The following applies to Transactions configured by Senders in California: RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Viamericas does not forward the funds received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of funds to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the funds shall be forwarded or transmitted are not complied with and the funds have not yet been forwarded or transmitted you have a right to a refund. If you want a refund, you must fax your written request to Viamericas at (000) 000-0000, or mail it to Viamericas Corporation, attn: Customer Service, 0000 Xxxxxxxx Xxxxxx, Xxxxx 000, Xxxxxxxx, XX 00000, XXX. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of the California Financial Code.  New Hampshire. The following applies to Transactions configured by Senders in New Hampshire: Senders are entitled to a refund of the Principal and Transaction Fee if their Transaction is not paid out according to the information they provide about their Recipient, unless the Transaction is in violation of this Agreement or applicable law. In the case of any such refund, the Transaction will also be cancelled.  Washington. The following applies to Transactions configured by Senders in Washington state: You, the customer, are entitled to a refund of all moneys received for transmittal within ten days of receipt of a written request for refund unless any of the following occurs: 1. The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund; 2. Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to receipt of a written request for a refund; 3. Viamericas, or its authorized delegate, has reason to believe that a crime has occurred, is occurring, or may potentially occur as a result of transmitting the money as requested by the customer or refunding the money as requested by the customer; or 4. Viamericas is otherwise barred by law from making a refund.

Cancellations and Refunds. You may cancel an international Transaction within 30 minutes of authorizing your Transaction, unless funds or mobile top-up have already been paid out to the Recipient. Cancellation requests that are submitted after the 30 minute window closes are ordinarily not granted. Request a refund by either selecting such option through the use of our website, app, or in-app module, or by requesting our Customer Service Representatives to cancel the Transaction. Viamericas will refund cancelled transactions at no additional cost to the Sender within three business days of receiving a Sender’s request. We will not be able to process your cancellation request unless and until we receive confirmation by our payout correspondents that such order has not been distributed, an effective stop order is in effect, and all transferred funds have been placed on hold. Viamericas will not be responsible or liable to you or any other person for its failure to cancel a Transaction before it is disbursed except as otherwise set forth in this Agreement or required by law. Customer will remain liable for previously authorized Transactions until Viamericas confirms the successful cancelation thereof. Viamericas will try not to debit your payment instrument after we have received your request for cancellation. However, in the case where Xxxxxxxxxx initiated an irreversible request for funds from your financial institution prior to receiving your request for cancellation, your payment instrument may be debited after you have cancelled your Transaction. Viamericas will refund your money after it has received the funds from your financial institution, crediting the same payment instrument used to pay for the Transaction. Notwithstanding the foregoing, residents of the below listed states should read the following:  California. The following applies to Transactions configured by Senders in California: RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Viamericas does not forward the funds received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of funds to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the funds shall be forwarded or transmitted are not complied with and the funds have not yet been forwarded or transmitted you have a right to a refund. If you want a refund, you must fax your written request to Viamericas at (000) 000-0000, or mail it to Viamericas Corporation, attn: Customer Service, 0000 Xxxxxxxx Xxxxxx, Xxxxx 000, Xxxxxxxx, XX 00000, XXX. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of the California Financial Code.  New Hampshire. The following applies to Transactions configured by Senders in New Hampshire: Senders are entitled to a refund of the Principal and Transaction Fee if their Transaction is not paid out according to the information they provide about their Recipient, unless the Transaction is in violation of this Agreement or applicable law. In the case of any such refund, the Transaction will also be cancelled.  Washington. The following applies to Transactions configured by Senders in Washington state: You, the customer, are entitled to a refund of all moneys received for transmittal within ten days of receipt of a written request for refund unless any of the following occurs: 1. The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund; 2. Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to receipt of a written request for a refund; 3. Viamericas, or its authorized delegate, has reason to believe that a crime has occurred, is occurring, or may potentially occur as a result of transmitting the money as requested by the customer or refunding the money as requested by the customer; or 4. Viamericas is otherwise barred by law from making a refund.

Cancellations and Refunds. You may cancel an international Transaction within 30 minutes 7.1 All exchanges, purchases and sales of authorizing Cryptocurrency, whether completed or pending, are final. The transactions are non-refundable, irrevocable and cannot be altered once completed. 7.2 Executed transactions and/or orders are non-cancellable and irreversible. A transaction and/or order can only be cancelled prior to its execution and provided adequate notice of the cancellation is given to us. Transactions and/or orders cancelled before execution and whereby payment has been received by us, such payment will be refunded following the deduction of any fee for such a refund. 7.3 If your Transactionpayment is not successful or if your payment method has insufficient funds, unless funds or mobile top-up have already been paid out to the Recipient. Cancellation requests that are submitted after the 30 minute window closes are ordinarily not granted. Request a refund by you authorise us, in our sole discretion, either selecting such option through the use of our website, app, or in-app module, or by requesting our Customer Service Representatives to cancel the Transactiontransaction, fulfil a portion of that transaction or debit your other payment methods, including balances on your Virtual Wallet, in any amount necessary to complete the transaction. Viamericas will refund cancelled transactions You are responsible for maintaining an adequate balance and/or sufficient credit limits in order to avoid overdraG, insufficient funds, or similar fees charged by your payment provider. 7.4 If you decide to change your mind and wish to return the Cryptocurrency purchased from us, we would be able, at no additional cost our sole discretion, to buy it back from you based on the Sender within three business days of receiving a Sender’s requestcurrent market rate minus the fee payable for the transaction. We will not For this purpose, please contact us via email at xxxxxxx@xxxxxxxxxxx.xx. The above shall also apply in cases where you sold Cryptocurrency to us and would like to purchase it back, in which case we would be able able, at our sole discretion, to process your cancellation request unless and until we receive confirmation by our payout correspondents that such order has not been distributed, an effective stop order is in effect, and all transferred funds have been placed on hold. Viamericas will not be responsible or liable sell it to you or any other person based on the current market rate plus the fee payable for its the transaction. 7.5 In rare circumstances relevant to transfers made to us, such as: (i) your failure to cancel a Transaction before it is disbursed except as otherwise set forth in this Agreement or provide the relevant KYC documents required by law. Customer will remain liable for previously authorized Transactions until Viamericas confirms us; or (ii) if you share your login data to your Account with a third party; or (iii) if you choose to cancel the successful cancelation thereof. Viamericas will try not order; we reserve the right to debit cancel your payment instrument after order. In the event we have received cancel your request for cancellation. However, in the case where Xxxxxxxxxx initiated an irreversible request for funds from your financial institution prior to receiving your request for cancellation, your payment instrument may be debited after you have cancelled your Transaction. Viamericas will refund your money after it has received the funds from your financial institution, crediting the same payment instrument used to pay for the Transaction. Notwithstanding the foregoing, residents of the below listed states should read the following:  California. The order following applies to Transactions configured by Senders in California: RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Viamericas does not forward the funds received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of funds to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by with regards to such order, we will, subject to applicable law and regulation, refund such funds to you. If Such refund shall be made to the same source from which the funds originated, aGer deduction of any cost or expense we incur with regards to such transfer, including without limitation any wire transfer charges, currency exchange charges and/or payment processing charges. In case refunds cannot be made to the same source (e.g credit card cancelled) your instructions funds may be returned to another source to which you are the beneficiary, as long as you provide us with the required documents and information to verify that the account to which the funds were requested to be returned belongs to you. 7.6 To comply with Anti-Money Laundering and Terrorist Financing regulations or any other regulations and to prevent prohibited conduct, all payments and information related to a refund may be verified by us. In such case, we may request from you to provide certain documents and information, including without limitation identification documents, copy of your credit card or bank details and/or any other proof required to affect the refund. In case you fail to provide appropriate documents or information, or in case of any doubts as to when the funds authenticity of provided documents and information, we shall be forwarded or transmitted are not complied with and the funds have not yet been forwarded or transmitted you have a right to a refund. If you want a refund, you must fax your written request to Viamericas at (000) 000-0000, or mail it to Viamericas Corporation, attn: Customer Service, 0000 Xxxxxxxx Xxxxxx, Xxxxx 000, Xxxxxxxx, XX 00000, XXX. If you do not receive your refund, you may be entitled to cease the refund process until you take appropriate measures, as requested. 7.7 Notwithstanding the above, we reserve the right to cancel your money back plus a penalty of up to $1,000 order without any refund, or decline any refund request, if we suspect that you have or are engaged in, or have in any way been involved in, fraudulent or illegal activity. 7.8 A refund will be processed without undue delay, and attorney's fees pursuant to Section 2102 in any event within 7 business days from cancellation of the California Financial Code.  New Hampshire. The following applies to Transactions configured by Senders in New Hampshire: Senders are entitled to a refund of the Principal and Transaction Fee if their Transaction is not paid out according order, subject to the requirements set forth above, and provided that you provide us with any information they provide about their Recipient, unless the Transaction is and/or documentation required in violation of this Agreement or applicable law. In the case of any such refund, the Transaction will also be cancelled.  Washington. The following applies order to Transactions configured by Senders in Washington state: You, the customer, are entitled to a refund of all moneys received for transmittal within ten days of receipt of a written request for refund unless any of the following occurs: 1. The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund; 2. Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to receipt of a written request for a refund; 3. Viamericas, or its authorized delegate, has reason to believe that a crime has occurred, is occurring, or may potentially occur as a result of transmitting the money as requested by the customer or refunding the money as requested by the customer; or 4. Viamericas is otherwise barred by law from making a refundprocess it.

Cancellations and Refunds. You may Except as expressly provided in this Agreement, the Reservation Fee is non-refundable. If you choose to cancel an international Transaction your Reservation or not purchase a Device, then Krontech will be entitled to retain your Reservation Fee. If we are unable to ship the Device to you within 30 minutes one (1) year of authorizing your Transaction, unless funds or mobile top-up have already been paid out to the Recipient. Cancellation requests that are submitted after the 30 minute window closes are ordinarily not granted. Request a refund by either selecting such option through the use of our website, appaccepting this Agreement, or in-app moduleif we otherwise choose to cancel your Reservation in accordance with this Agreement, this Agreement shall immediately terminate and, as your sole remedy, we will promptly refund you the Reservation Fee by crediting the credit card you provided to us at the time of Reservation. We reserve the right to cancel your Reservation for any reason, including without limitation: (a) your failure to comply with this Agreement; (b) if we are unable to contact you; or (c) the occurrence of any event beyond our reasonable control. We may amend any part of this Agreement by adding content, deleting content, or by requesting our Customer Service Representatives to cancel changing the Transactionexisting content. Viamericas will refund cancelled transactions These amendments may be made at no additional cost to any time and could occur very close together, or very far apart, depending on the Sender within three business days of receiving a Sender’s requestcircumstances. We will not be able provide you with notice of the proposed amendment by either email notice, orby posting an amended version of the agreement on our website. We will include a link to process your cancellation request unless and until we receive confirmation by our payout correspondents the previous version of this Agreement, beneath the new version number, so you can compare the two versions. The amendments will take effect thirty (30) days after the date on which the amended version is posted. Prior to that such order has not been distributeddate, an effective stop order is in effect, and all transferred funds have been placed on hold. Viamericas will not be responsible or liable to you or any other person for its failure to cancel a Transaction before it is disbursed except as otherwise set forth in the previous version of this Agreement or required by law. Customer will remain liable for previously authorized Transactions until Viamericas confirms the successful cancelation thereof. Viamericas will try not continue to debit your payment instrument after we have received your request for cancellation. However, in the case where Xxxxxxxxxx initiated an irreversible request for funds from your financial institution prior to receiving your request for cancellation, your payment instrument may be debited after you have cancelled your Transaction. Viamericas will refund your money after it has received the funds from your financial institution, crediting the same payment instrument used to pay for the Transaction. Notwithstanding the foregoing, residents of the below listed states should read the following:  California. The following applies to Transactions configured by Senders in California: RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Viamericas does not forward the funds received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of funds to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the funds shall be forwarded or transmitted are not complied with and the funds have not yet been forwarded or transmitted you have a right to a refundapply. If you want a refunddisagree with any amendment, you must fax may cancel this Agreement by cancelling your written request to Viamericas Reservation at any time in the thirty (00030) 000-0000day period before the amendment takes effect. If the amendment increases your obligations under this Agreement, or mail it to Viamericas Corporationdecreases our obligations under this Agreement, attn: Customer Servicethen you can also cancel in the thirty (30) days after the amendment takes effect. In either case, 0000 Xxxxxxxx Xxxxxx, Xxxxx 000, Xxxxxxxx, XX 00000, XXXthere is no cost or penalty for cancelling because you disagree with an amendment. If you do not receive cancel your refundReservation during the cancellation period, then by your continued use, you may be entitled are considered to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of have accepted the California Financial Codeproposed amendments.  New HampshireTHIS SECTION IS NOT APPLICABLE TO QUEBEC CONSUMERS. The following applies to Transactions configured by Senders in New Hampshire: Senders are entitled to a refund of the Principal and Transaction Fee if their Transaction is not paid out according to the information they provide about their RecipientXXXXXXXX’S RESERVATION SYSTEM IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, unless the Transaction is in violation of this Agreement or applicable lawWITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS. In the case of any such refundXXXXXXXX DISCLAIMS ALL REPRESENTATIONS, the Transaction will also be cancelledWARRANTIES OR CONDITIONS OF ANY KIND WITH RESPECT TO YOUR USE OF XXXXXXXX’S RESERVATION SYSTEM, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, PERFORMANCE, SYSTEM INTEGRATION, QUIET ENJOYMENT, TITLE AND NON-INFRINGEMENT.  WashingtonXXXXXXXX SPECIFICALLY DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF DEVICE DESCRIPTIONS, AVAILABILITY OR PRICING. The following applies to Transactions configured by Senders in Washington state: YouTHIS SECTION IS NOT APPLICABLE TO QUEBEC CONSUMERS. YOU AGREE THAT, the customerUNDER NO LEGAL THEORY, are entitled to a refund of all moneys received for transmittal within ten days of receipt of a written request for refund unless any of the following occurs: 1INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, BREACH OF WARRANTY OR CONDITION, BREACH OF CONTRACT OR TORT, XXXX XXXXXXXX OR ITS OWNERS, OFFICERS, DIRECTORS, AFFILIATES, CONTRACTORS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY ACTING ON YOUR BEHALF FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES OR DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, OR THE COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES (EVEN IF KRONTECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM OR RELATING TO THIS AGREEMENT. The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund; 2XXXXXXXX’S TOTAL AGGREGATE LIABILITY FROM ANY AND ALL CLAIMS UNDER THIS AGREEMENT IS LIMITED TO THE RESERVATION FEE YOU PAID TO XXXXXXXX. Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to receipt of a written request for a refund; 3TO THE EXTENT ANY PROVINCE, STATE OR JURISDICTION DOES NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, XXXXXXXX’S LIABILITY IN SUCH PROVINCE, STATE OR JURISDICTION WILL BE LIMITED TO THE FURTHEST EXTENT PERMITTED BY LAW. Viamericas, or its authorized delegate, has reason to believe that a crime has occurred, is occurring, or may potentially occur as a result of transmitting the money as requested by the customer or refunding the money as requested by the customer; or 4. Viamericas is otherwise barred by law from making a refundYOU FURTHER AGREE THAT THE FOREGOING LIMITATIONS WILL APPLY WITH RESPECT TO THIRD PARTY LIABILITY OF ANY KIND.

Cancellations and Refunds. You may cancel an international Transaction within 30 minutes of authorizing your Transaction, unless funds or mobile top-up have already been paid out to the Recipient. Cancellation requests that are submitted after the 30 minute window closes are ordinarily not granted. Request a refund by either selecting such option through the use of our website, app, or in-app module, or by requesting our Customer Service Representatives to cancel the Transaction. Viamericas will refund cancelled transactions at no additional cost to the Sender within three business days of receiving a Sender’s request. We will not be able to process your cancellation request unless and until we receive confirmation by our payout correspondents that such order has not been distributed, an effective stop order is in effect, and all transferred funds have been placed on hold. Viamericas will not be responsible or liable to you or any other person for its failure to cancel a Transaction before it is disbursed except as otherwise set forth in this Agreement or required by law. Customer will remain liable for previously authorized Transactions until Viamericas confirms the successful cancelation thereof. Viamericas will try not to debit your payment instrument after we have received your request for cancellation. However, in the case where Xxxxxxxxxx Viamericas initiated an irreversible request for funds from your financial institution prior to receiving your request for cancellation, your payment instrument may be debited after you have cancelled your Transaction. Viamericas will refund your money after it has received the funds from your financial institution, crediting the same payment instrument used to pay for the Transaction. Notwithstanding the foregoing, residents of the below listed states should read the following:  • California. The following applies to Transactions configured by Senders in California: RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Viamericas does not forward the funds received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of funds to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the funds shall be forwarded or transmitted are not complied with and the funds have not yet been forwarded or transmitted you have a right to a refund. If you want a refund, you must fax your written request to Viamericas at (000) 000-0000, or mail it to Viamericas Corporation, attn: Customer Service, 0000 Xxxxxxxx XxxxxxXxxxx xx Xxxx Blvd., Xxxxx 000PH-2, XxxxxxxxCoral Gables, XX 00000, XXXFL 33134. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of the California Financial Code.  • Nevada. The following applies to Transactions configured by Senders in Nevada: A licensee shall, within 10 days after the date on which the licensee receives a written request from a sender for a refund of money and credits received, issue such a refund to the sender unless any of the following occurs: 1. Except as otherwise provided in this section, a licensee shall, within 10 days after the date on which the licensee receives a written request from a sender for a refund of money and credits received, issue such a refund to the sender unless any of the following occurs: (a) The money or credits have been forwarded within 10 days after the date on which the money or credit was received for transmission. (b) Instructions have been given committing an equivalent amount of money or credit to the person designated by the sender within 10 days of the date on which the money or credit was received for transmission. (c) The agreement between the licensee and the sender instructs the licensee to forward the money or credits at a time that is beyond 10 days after the date on which the money or credits were received for transmission. If money or credits have not yet been forwarded in accordance with the terms of the agreement between the licensee and the sender, this paragraph does not apply. (d) The refund is requested for a transaction that the licensee has not completed based on a reasonable belief or a reasonable basis to believe that a crime or violation of law, rule or regulation has occurred, is occurring or may occur. (e) The request for a refund does not enable the licensee to: (1) Identify the name, address or telephone number of the sender; or (2) If the sender has multiple transactions pending with the licensee, identify the particular transaction to be refunded. • New Hampshire. The following applies to Transactions configured by Senders in New Hampshire: Senders are entitled to a refund of the Principal and Transaction Fee if their Transaction is not paid out according to the information they provide about their Recipient, unless the Transaction is in violation of this Agreement or applicable law. In the case of any such refund, the Transaction will also be cancelled.  • Washington. The following applies to Transactions configured by Senders in Washington state: You, the customer, are entitled to a refund of all moneys received for transmittal within ten days of receipt of a written request for refund unless any of the following occurs: 1. The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund; 2. Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to receipt of a written request for a refund; 3. Viamericas, or its authorized delegate, has reason to believe that a crime has occurred, is occurring, or may potentially occur as a result of transmitting the money as requested by the customer or refunding the money as requested by the customer; or 4. Viamericas is otherwise barred by law from making a refund.

Cancellations and Refunds. You may cancel an international Transaction within 30 minutes of authorizing your TransactionNodeSpace reserves the right to cancel, unless funds suspend, or mobile top-up have already been paid out otherwise restrict access to the Recipientaccount at any time with or without notice.All cancellations must be sent using the cancellation form in the support center/dashboard. Cancellation requests Cancellations are effective the date the form is submitted unless otherwise requested. While there are no cancellation fees, you must cancel prior to your next billing cycle. Payments made up to your cancellation date are not refundable unless you’re canceling within the 30 day money back guarantee period less any setup provisioning fees. Any due or past-due balance on your account must be paid in full to cancel. This does not include any added support or service fees you have contracted us to provide. Until an account is officially canceled via cancellation form you are obligated to pay for your account even if you do not use it. It costs us on an ongoing basis to provision space, power, and bandwidth for services of our clients. We continue to provision those services for your use until you cancel with us therefore we can not know if you are not using the space after we have provisioned it. Because we have provisioned services and provided you with details you have the ability to use your account. An unused account still uses system resources that could be used for other customers. If our internal collection efforts fail, NodeSpace reserve the right to turn the account over to a 3rd-party (either collections agency or attorney) for further action at clients expense. We reserve the right to report your unpaid balance to credit reporting agencies. Unpaid invoices may affect your credit rating. We place our highest priority on current clients as such cancellations are submitted the lowest priority and may take up to 10 days to process. Cancellations will however be effective as per the effective date of the cancellation form as entered by the client. Our system will prevent future xxxxxxxx. Only first-time accounts are eligible for a refund. Refunds only apply to the money back guarantee. There are no refunds on domain name registrations, dedicated servers, colocation services, service addons, software licenses, administrative fees, support or install fees. Account renewals and recurring payments after the 30 minute window closes money back guarantee are ordinarily not granted. Request a refund by either selecting such option through the use of our website, app, or innon-app module, or by requesting our Customer Service Representatives to cancel the Transaction. Viamericas will refund cancelled transactions at no additional cost to the Sender within three business days of receiving a Sender’s requestrefundable. We will not be able refund accounts that do not cancel before their next due date. Meaning, while canceling, your last payment made prior to process your cancellation request unless and until we receive confirmation by our payout correspondents that such order has not been distributed, an effective stop order is in effect, and all transferred funds have been placed on hold. Viamericas canceling will not be responsible or liable to you or any other person for its failure to cancel refunded. Client may request a Transaction before it is disbursed except as otherwise set forth in this Agreement or required by lawcancellation date that matches the service end date. Customer will remain liable for previously authorized Transactions until Viamericas confirms the successful cancelation thereof. Viamericas will try not to debit your payment instrument after we have received your request for cancellation. However, in the case where Xxxxxxxxxx initiated an irreversible request for funds from your financial institution prior to receiving your request for cancellation, your payment instrument may be debited after you have cancelled your Transaction. Viamericas will refund your money after it has received the funds from your financial institution, crediting the same payment instrument used to pay for the Transaction. Notwithstanding the foregoing, residents Violations of the below listed states should read Terms of Service will waive the following:  California. The following applies to Transactions configured by Senders in California: RIGHT TO REFUND: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Viamericas does not forward the funds received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of funds to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the funds shall be forwarded or transmitted are not complied with and the funds have not yet been forwarded or transmitted you have a right to a refund. If you want a refund, you must fax your written request to Viamericas at (000) 000-0000, or mail it to Viamericas Corporation, attn: Customer Service, 0000 Xxxxxxxx Xxxxxx, Xxxxx 000, Xxxxxxxx, XX 00000, XXX. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorney's fees pursuant to Section 2102 of the California Financial Code.  New Hampshire. The following applies to Transactions configured by Senders in New Hampshire: Senders are entitled to a refund of the Principal and Transaction Fee if their Transaction is not paid out according to the information they provide about their Recipient, unless the Transaction is in violation of this Agreement or applicable law. In the case of any such refund, the Transaction will also be cancelled.  Washington. The following applies to Transactions configured by Senders in Washington state: You, the customer, are entitled to a refund of all moneys received for transmittal within ten days of receipt of a written request for refund unless any of the following occurs: 1. The monies have been transmitted and delivered to the recipient prior to receipt of the written request for a refund; 2. Instructions have been given committing an equivalent amount of money to the person designated by the customer prior to receipt of a written request for a refund; 3. Viamericas, or its authorized delegate, has reason to believe that a crime has occurred, is occurring, or may potentially occur as a result of transmitting the money as requested by the customer or refunding the money as requested by the customer; or 4. Viamericas is otherwise barred by law from making a refundpolicy.