Cardholder Disputes. (i) You acknowledge that any dispute between you and a Cardholder arising directly or indirectly out of the Agreement or the Card Payment System is entirely between you and the Cardholder and you shall not involve us in any such dispute although we may become involved if we consider it is in our best interests to do so. (ii) If you are unable to resolve the dispute with a Cardholder, you should refer the Cardholder to their Card Issuer. (iii) You must not impose, as a condition of Card acceptance, a requirement that the Cardholder waive his or her right to dispute a Transaction. This prohibition includes imposing any requirement for a Cardholder to pay the Merchant a fee in the event that the Cardholder exercises the right to dispute a Transaction.
Appears in 3 contracts
Samples: Merchant Agreement, Merchant Agreement, Merchant Agreement
Cardholder Disputes. (i) You acknowledge that any dispute between you and a Cardholder arising directly or indirectly out of the Merchant Agreement or the Card Payment System is entirely between you and the Cardholder and you shall not involve us in any such dispute although we may become involved if we consider it is in our best interests to do so.
(ii) If you are unable to resolve the dispute with a Cardholder, you should refer the Cardholder to their Card Issuer.
(iii) You must not impose, as a condition of Card acceptance, a requirement that the Cardholder waive his or her right to dispute a Transaction. This prohibition includes imposing any requirement for a Cardholder to pay the Merchant a fee in the event that the Cardholder exercises the right to dispute a Transaction.
Appears in 2 contracts
