Common use of Cases Resolved Clause in Contracts

Cases Resolved. 9. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, ContractorSUBRECIPIENT shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and ContractorSUBRECIPIENT may exceed the following metrics. Services Target Metrics Intake/Problem Assessment 1,850 assessments Cases Opened 1,600 cases Proceedings Initiated 1,550 proceedings Cases Closed 80% of cases opened (minimum) Cases Resolved 800 - 1,200 cases Follow Up Surveys 1 completed survey from 75% of cases opened (minimum) Information & Referrals minimum 250 annually Public Education Presentations: -# of presentations 320 - 420 presentations -# of attendees 6000 – 10,000

Cases Resolved. 9. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, ContractorSUBRECIPIENT Contractor shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and ContractorSUBRECIPIENT Contractor may exceed the following metrics. Services Target Metrics Intake/Problem Assessment 1,850 1,583 assessments Cases Opened 1,600 1,250 - 2,083 cases Proceedings Initiated 1,550 25 - 200 proceedings Cases Closed A minimum of 80% of cases opened (minimum) Cases Resolved 800 - 1,200 833 – 1,667 cases Follow Up Follow-up Surveys A minimum of 1 completed survey from 75% of cases opened (minimum) Information & and Referrals A minimum 250 of 179 annually Public Education Presentations: -# of presentations 320 - 420 400 – 500 presentations -# of attendees 6000 12,500 – 10,00020,833 C. Educational Workshops: Contractor will conduct 8 presentations per program year

Cases Resolved. 9. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, ContractorSUBRECIPIENT SUBRECIPIENT shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and ContractorSUBRECIPIENT SUBRECIPIENT may exceed the following metrics. Services Target Metrics Metrics* Intake/Problem Assessment 1,850 600-1,000 assessments Cases Opened 1,600 540-900 cases Proceedings Initiated 1,550 480-800 proceedings Cases Closed 80% of cases opened (minimum) Cases Resolved 800 - 1,200 250-500 cases Follow Up Surveys 1 completed survey from 75% of cases opened (minimum) Information & Referrals minimum 250 50 annually Public Education Presentations: -# of presentations 320 - 420 200-400 presentations -# of attendees 6000 2,000 – 10,0004,000

Cases Resolved. 9. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, ContractorSUBRECIPIENT SUBRECIPIENT shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and ContractorSUBRECIPIENT SUBRECIPIENT may exceed the following metrics. Services Target Metrics Intake/Problem Assessment 1,850 assessments Cases Opened 1,600 cases Proceedings Initiated 1,550 proceedings Cases Closed 80% of cases opened (minimum) Cases Resolved 800 - 1,200 cases Follow Up Surveys 1 completed survey from 75% of cases opened (minimum) Information & Referrals minimum 250 annually Public Education Presentations: -# of presentations 320 - 420 presentations -# of attendees 6000 – 10,000

Cases Resolved. 9. Follow-up Surveys Based on the average volume of referrals and cases over the past three years, ContractorSUBRECIPIENT Contractor shall perform within the following ranges of service deliverables. However, there is no limit to the number of services provided under this contract and ContractorSUBRECIPIENT Contractor may exceed the following metrics. Services Target Metrics Intake/Problem Assessment 1,850 1,583 assessments Cases Opened 1,600 1,250 - 2,083 cases Proceedings Initiated 1,550 25 - 200 proceedings Cases Closed A minimum of 80% of cases opened (minimum) Cases Resolved 800 - 1,200 833 – 1,667 cases Follow Up Follow-up Surveys A minimum of 1 completed survey from 75% of cases opened (minimum) Information & and Referrals A minimum 250 of 179 annually Public Education Presentations: -# of presentations 320 - 420 292 – 375 400 – 500 presentations -# of attendees 6000 12,500 – 10,00020,833 C. Educational Workshops: Contractor will conduct 8 presentations per program year