Common use of Change Control Process Clause in Contracts

Change Control Process. Throughout the development of a business solution, additional knowledge is gained and situations and underlying assumptions change. A key component of the project management process is to identify the changes and make informed decisions, especially with regard to functionality, schedule and cost. The change control process enables inVentiv and its customer to maintain a shared vision for the project. The objectives of change control are to: • Assess the impact of scope changes on project schedules, resources and pricing • Provide a formal vehicle for approval to proceed with any changes to this Statement of Work • Provide a project audit record of all material changes to the original Statement of Work If requirements arise that are outside the scope of this proposal, a Change of Scope document will be submitted for client approval following the below process: 1. Client requests additional requirements for new functionality or deliverables outside the scope of work identified. 2. inVentiv reviews change, meets with client and internal team members to understand and scope client expectations regarding business need, timelines, and other deliverable expectations. 3. inVentiv provides Change of Scope document which outlines work effort, timeline and pricing impacts of the change. Pricing will be determined based on standard rates provided below. 4. Client accepts proposal and signs Change of Scope document which authorizes work to begin on the change request. Standard Pricing Table: † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION Software Development [†] Data Management [†] Alignment/Call Planning [†] Incentive Comp Modeling/Design [†] Testing [†] Project Management [†] Analytics & Reporting [†] IC Administration [†] Training (Content/Delivery) [†] Hardware/Help Desk [†] † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION I. FIXED FEES (a) Implementation Fee

Change Control Process. Throughout During the development Term of a business solutionthis Project Agreement, additional knowledge is gained and situations and underlying assumptions changethe Parties may mutually agree to alter the Field Operations Services outlined in this Exhibit A-1. A key component of the project management process is to identify the Such changes and make informed decisions, especially with regard to functionality, schedule and cost. The change control process enables inVentiv and its customer to maintain a shared vision for the project. The objectives of change control are to: • will be addressed as follows: (1) Assess the impact of scope changes on project Project schedules, resources and pricing • pricing; (2) Provide a formal vehicle for approval to proceed with any changes to this Statement of Work • the Project Agreement; (3) Provide a project Project audit record of all material changes to the original Statement of Work Project Agreement; and (4) If requirements arise that are outside the scope of this proposalExhibit A-1, a Change of Scope document (or an amendment to the Project Agreement, as applicable) will be submitted for client Client approval following the below process: 1. (i) Client requests additional requirements for new functionality or deliverables outside the scope of work identifiedprovided herein. 2. inVentiv (ii) Syneos Health reviews change, meets with client Client and internal team members to understand and scope client Client expectations regarding business need, timelines, and other deliverable expectations. 3. inVentiv (iii) Syneos Health provides Change of Scope document (or Amendment or new Project Agreement, as applicable) document, which outlines work effort, timeline and pricing impacts of the change. Pricing will be determined based on standard rates provided below. 4. (iv) Client accepts proposal and signs Change of Scope (or Amendment or new Project Agreement, as applicable) document which authorizes work to begin on the change request. ​ ​ ​ ​ (5) Standard Pricing Table: † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION . ​ RolePrice/HR Software Development [†***] CRM Configuration [***] Data Management [†***] Alignment/Call Planning [†***] Incentive Comp Modeling/Design [†] Testing [†] Project Management [†***] Analytics & Reporting [†***] Project Management/Business Analysis/Solution Design [***] Testing [***] IC Administration [†***] Training (Content/Delivery) [†***] Hardware/Help Desk [†***] † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION I. FIXED FEES (a) Implementation Fee​

Change Control Process. Throughout During the development Term of a business solutionthis Project Agreement, additional knowledge is gained and situations and underlying assumptions changethe Parties may mutually agree to alter the Field Operations Services outlined in this Exhibit A-1. A key component of the project management process is to identify the Such changes and make informed decisions, especially with regard to functionality, schedule and cost. The change control process enables inVentiv and its customer to maintain a shared vision for the project. The objectives of change control are towill be addressed as follows: • ​ ​ ​ ​ (1) Assess the impact of scope changes on project Project schedules, resources and pricing • pricing; (2) Provide a formal vehicle for approval to proceed with any changes to this Statement of Work • the Project Agreement; (3) Provide a project Project audit record of all material changes to the original Statement of Work Project Agreement; and (4) If requirements arise that are outside the scope of this proposalExhibit A-1, a Change of Scope document (or an amendment to the Project Agreement, as applicable) will be submitted for client Client approval following the below process: 1. (i) Client requests additional requirements for new functionality or deliverables outside the scope of work identifiedprovided herein. 2. inVentiv (ii) Syneos Health reviews change, meets with client Client and internal team members to understand and scope client Client expectations regarding business need, timelines, and other deliverable expectations. 3. inVentiv (iii) Syneos Health provides Change of Scope document (or Amendment or new Project Agreement, as applicable) document, which outlines work effort, timeline and pricing impacts of the change. Pricing will be determined based on standard rates provided below. 4. (iv) Client accepts proposal and signs Change of Scope (or Amendment or new Project Agreement, as applicable) document which authorizes work to begin on the change request. ​ (5) Standard Pricing Table: † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION . ​ RolePrice/HR Software Development [†***] CRM Configuration [***] Data Management [†***] Alignment/Call Planning [†***] Incentive Comp Modeling/Design [†] Testing [†] Project Management [†***] Analytics & Reporting [†***] IC Administration Project Management/Business Analysis/Solution Design [†***] Training (Content/Delivery) [†] Hardware/Help Desk [†] † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION I. FIXED FEES (a) Implementation Fee​ ​ ​ ​ Syneos Health Project Code: 7007244 Page 14 ​ ​

Change Control Process. Throughout the development course of a business solutionproviding field operations support, additional knowledge is gained may be gained, and situations and underlying assumptions may change. A key component of the project Project management process is to identify the changes and make informed decisions, especially with regard to functionality, schedule and cost. The change control process enables inVentiv and its customer clients to maintain a shared vision for the projectProject. The objectives of change control are to: • : (1) Assess the impact of scope changes on project Project schedules, resources and pricing • pricing; (2) Provide a formal vehicle for approval to proceed with any changes to this the Statement of Work • Work; (3) Provide a project Project audit record of all material changes to the original Statement of Work Work; and (4) If requirements arise that are outside the scope of this proposalExhibit B, a Change of Scope document (or an amendment to the Statement of Work, as applicable) will be submitted for client Client approval following the below process: 1. (i) Client requests additional requirements for new functionality or deliverables outside the scope of work identified. [ * ] = Certain confidential information contained in this document, marked by brackets, has been omitted and filed separately with the Securities and Exchange Commission pursuant to Rule 24b-2 of the Securities Exchange Act of 1934, as amended. 2. (ii) inVentiv reviews change, meets with client Client and internal team members to understand and scope client Client expectations regarding business need, timelines, and other deliverable expectations. 3. (iii) inVentiv provides Change of Scope document (or Amendment or new SOW) document, which outlines work effort, timeline and pricing impacts of the change. Pricing will be determined based on standard rates provided below. 4. (iv) Client accepts proposal and signs Change of Scope (or Amendment or new SOW) document which authorizes work to begin on the change request. . (5) Standard Pricing Table: † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION . Software Development [†[ * ] CRM Configuration [ * ] Data Management [†[ * ] Alignment/Call Planning [†[ * ] Incentive Comp Modeling/Design [†] Testing [†] Project Management [†[ * ] Analytics & Reporting [†[ * ] Project Management [ * ] Testing [ * ] IC Administration [†[ * ] Training (Content/Delivery) [†[ * ] Hardware/Help Desk [†] † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION I. FIXED FEES (a) Implementation Fee[ * ]

Change Control Process. Throughout During the development Term of a business solutionthis Project Agreement, additional knowledge is gained and situations and underlying assumptions changethe Parties may mutually agree to alter the Field Operations Services outlined in this Exhibit A-1. A key component of the project management process is to identify the Such changes and make informed decisions, especially with regard to functionality, schedule and cost. The change control process enables inVentiv and its customer to maintain a shared vision for the project. The objectives of change control are to: • will be addressed as follows: (1) Assess the impact of scope changes on project Project schedules, resources and pricing • pricing; (2) Provide a formal vehicle for approval to proceed with any changes to this Statement of Work • the Project Agreement; (3) Provide a project Project audit record of all material changes to the original Statement of Work Project Agreement; and (4) If requirements arise that are outside the scope of this proposalExhibit A-1, a Change of Scope document (or an amendment to the Project Agreement, as applicable) will be submitted for client Client approval following the below process: 1. (i) Client requests additional requirements for new functionality or deliverables outside the scope of work identifiedprovided herein. 2. inVentiv (ii) Syneos Health reviews change, meets with client Client and internal team members to understand and scope client Client expectations regarding business need, timelines, and other deliverable expectations. 3. inVentiv (iii) Syneos Health provides Change of Scope document (or Amendment or new Project Agreement, as applicable) document, which outlines work effort, timeline and pricing impacts of the change. Pricing will be determined based on standard rates provided below. 4. (iv) Client accepts proposal and signs Change of Scope (or Amendment or new Project Agreement, as applicable) document which authorizes work to begin on the change request. ​ (5) Standard Pricing Table: † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION . RolePrice/HR Software Development [†***] CRM Configuration [***] Data Management [†***] ​ ‌ Page 8 Syneos Health Project Code: 7007244 RolePrice/HR Alignment/Call Planning [†***] Incentive Comp Modeling/Design [†] Testing [†] Project Management [†***] Analytics & Reporting [†***] Project Management/Business Analysis/Solution Design [***] Testing [***] IC Administration [†***] Training (Content/Delivery) [†***] Hardware/Help Desk [†] † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION I. FIXED FEES (a) Implementation Fee***]