Changes to Service Levels. If Client requests the support of Service Levels solely for Client's benefit that are higher than Service Levels currently agreed to in Schedule B, [***]* and Service Provider agrees to meet such higher Service Levels, then the equipment, tools and resources required to support such enhanced Service Levels, and any associated fees and costs must be approved through Change Control Management.
Appears in 3 contracts
Samples: Services Agreement (Exult Inc), Services Agreement (Exult Inc), Services Agreement (Exult Inc)
Changes to Service Levels. If Client requests the support of Service Levels solely for Client's Client Group’s benefit that are higher than Service Levels currently agreed to in Schedule Bsupported, [***]* and Service Provider agrees to meet such higher Service Levelsservice levels, then the equipment, tools and resources [***]* required to support such enhanced Service Levels, and any associated fees and costs must be approved through Change Control ManagementControl.
Appears in 2 contracts
Samples: Master Services Agreement (Exult Inc), Master Services Agreement (Exult Inc)
Changes to Service Levels. If Client requests the support of Service Levels solely for Client's ’s benefit that are higher than Service Levels currently agreed to in Schedule Bsupported, [***]* and Service Provider agrees to meet such higher Service Levelsservice levels, then the equipment, tools and resources [***]* required to support such enhanced Service Levels, and any associated fees and costs must be approved through Change Control ManagementControl.
Appears in 1 contract
