Common use of Client Rights and Responsibilities Clause in Contracts

Client Rights and Responsibilities. Whilst accessing services outlined in this Agreement as a client of (Service Name), I (Client’s Name)  Have the right to nominate, in writing, an advocate or guardian, who will act in my interests and accept the responsibilities imposed under this agreement  Have the right to be treated with dignity and respect and to have my choices and aspirations supported as far as is reasonably possible  Have the right to determine the type and range of activities that I wish to participate in  Have the right to request services in accordance with my support plan, provided the request is also in accordance with all applicable legislation  Have the right to participate in the development of my support plan acknowledging that the cost of supports arising from that plan must be able to be met within the funding available for this support (unless I have other income sources). Any support plan will be reviewed annually or can be reviewed upon request by me or (Name of Service) at any time.  Have the right to privacy and confidentiality and in keeping with the Health Records Act2001, to request access to any health information kept by (Name of Service Provider). As a client or family member I (Client’s Name) will:  Treat staff and other clients with courtesy and consideration at all times  Respect the needs and opinions of all clients and staff  Keep the Service informed of any changes in my personal life such as where I live and any changes in medication.  Work cooperatively with (Name of Service Provider) regarding issues arising during the development and delivery of support and activities covered by this agreement  Pay all fees owing by the due date  Adhere to the budgetary requirements of my service plan.  Provide the Service with 2 months advance notice of intention to leave the service.  Participate in the development and regular review of my support plan Responsibilities of (Name of Service Provider) In agreeing to provide this support arrangement (Name of Service Provider):  Will respect the rights of the client to determine the range and types of activities they wish to participate in  Will work cooperatively and in line with the principle of least restrictive alternative with the client and the activities they have chosen to undertake  Will prepare a support plan with the client that outlines the activities they will undertake and the support to be provided by (Name of Service Provider). A copy of the support plan will be provided to the client (and his or her guardian or advocate where applicable).  Will treat information about the client and their activities as private and confidential in line with the client’s wishes and with privacy legislation.  Will be responsible for ongoing liaison with the relevant funding body regarding the development and operation of the support arrangement.  Will be responsible for the management and reporting of funding.  Will respect the right of the client to determine the range and type of activities they wish to participate in  Will receive, where applicable on behalf of the client, their allocated funding, and provide advice and reports as to the client’s budget and any income and expenditure at least quarterly and upon request at any time.  Will advise the client of any sector-wide or (Name of Service Provider) developments that may affect the way support is provided.  Will provide the client with 2 months notice of intention to cease service provision.

Appears in 1 contract

Samples: Service Agreement Template:

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Client Rights and Responsibilities. Whilst accessing services outlined in this Agreement as a client of (Service Name), I (Client’s Name) Have the right to nominate, in writing, an advocate or guardian, who will act in my interests and accept the responsibilities imposed under this agreement Have the right to be treated with dignity and respect and to have my choices and aspirations supported as far as is reasonably possible Have the right to determine the type and range of activities that I wish to participate in Have the right to request services in accordance with my support plan, provided the request is also in accordance with all applicable legislation Have the right to participate in the development of my support plan acknowledging that the cost of supports arising from that plan must be able to be met within the funding available for this support (unless I have other income sources). Any support plan will be reviewed annually or can be reviewed upon request by me or (Name of Service) at any time. Have the right to privacy and confidentiality and in keeping with the Health Records Act2001, to request access to any health information kept by (Name of Service Provider). As a client or family member I (Client’s Name) will: Treat staff and other clients with courtesy and consideration at all times Respect the needs and opinions of all clients and staff Keep the Service informed of any changes in my personal life such as where I live and any changes in medication. Work cooperatively with (Name of Service Provider) regarding issues arising during the development and delivery of support and activities covered by this agreement Pay all fees owing by the due date Adhere to the budgetary requirements of my service plan. Provide the Service with 2 months advance notice of intention to leave the service. Participate in the development and regular review of my support plan Responsibilities of (Name of Service Provider) In agreeing to provide this support arrangement (Name of Service Provider): Will respect the rights of the client to determine the range and types of activities they wish to participate in Will work cooperatively and in line with the principle of least restrictive alternative with the client and the activities they have chosen to undertake  Will • Xxxx prepare a support plan with the client that outlines the activities they will undertake and the support to be provided by (Name of Service Provider). A copy of the support plan will be provided to the client (and his or her guardian or advocate where applicable). Will treat information about the client and their activities as private and confidential in line with the client’s wishes and with privacy legislation. Will be responsible for ongoing liaison with the relevant funding body regarding the development and operation of the support arrangement. Will be responsible for the management and reporting of funding. Will respect the right of the client to determine the range and type of activities they wish to participate in Will receive, where applicable on behalf of the client, their allocated funding, and provide advice and reports as to the client’s budget and any income and expenditure at least quarterly and upon request at any time. Will advise the client of any sector-wide or (Name of Service Provider) developments that may affect the way support is provided. Will provide the client with 2 months notice of intention to cease service provision.

Appears in 1 contract

Samples: Service Agreement Template:

Client Rights and Responsibilities. Whilst accessing services outlined in this Agreement as a client of (Service Name)DFM Financial, I (Client’s Name)  I, or my Representative: - Have the right to nominate, in writing, an advocate or guardian, who will act in my interests and accept the responsibilities imposed under this agreement  agreement, - Have the right to be treated with dignity and respect respect, and to have my choices and aspirations supported as far as is reasonably possible  possible, - Have the right to determine the type and range of activities that I wish to participate in  in, - Have the right to request services in accordance with my support plan, provided the request is also in accordance with all applicable legislation  legislation, - Have the right to participate in the development of my support plan acknowledging that the cost of supports arising from that plan must be able to be met within the funding available for this support (unless I have other income sources). Any support plan will be reviewed annually or can be reviewed upon request by me or (Name of Service) DFM Financial at any time, - Will ensure that invoices are sent to me for approval if I wish to approve prior to submitting to DFM Financial for payment, - Will ensure that invoices are correctly reflecting reasonable and necessary supports, - Will ensure that when an invoice/s is/are presented to myself or DFM Financial for payment that payment can be made to the Service Provider for the services provided. In the event, that I/my Representative does not agree that payment should be made for an invoice/s for which services have been provided to myself/ , then I undertake to sort out this issue with the Service Provider who has presented the invoice/s for payment. Once an agreement has been reached between myself/my Representative and the Service Provider, DFM Financial will be advised of the outcome so the appropriate steps can be taken. - Will advise DFM Financial immediately if my NDIS Plan is suspended or replaced by a new NDIS plan, or if I stop being a participant in the NDIS, - Will only use Service Providers who are not family members unless there are exceptional circumstances such as risk of harm or neglect to myself or , religious or cultural reasons or other reasons that deem my/his/her circumstances to be exceptional. In the event, that there are exceptional circumstances, I agree that approval will be obtained from the NDIA (National Disability Insurance Agency) to use a family member/s as a Service Provider/s, and - Have the right to privacy and confidentiality and in keeping with the Health Records Act2001Act 2001, to request access to any health information kept by (Name of Service Provider)DFM Financial. As a client I or family member I (Client’s Name) my Representative, will: - Treat staff and other clients with courtesy and consideration at all times  times, - Respect the needs and opinions of all clients and staff  staff, - Keep the Service DFM Financial informed of any changes in my personal life such as where I live and any changes in medicationcircumstances ie. telephone numbers, email, address etc, - Work cooperatively with (Name of Service Provider) DFM Financial regarding issues arising during the development and delivery of support and activities covered by this agreement  Pay all fees owing by the due date  agreement, - Adhere to the budgetary requirements of my service plan.  , - Advise DFM Financial of any inconsistencies or errors that may be found during the checking of the monthly statements sent to me by DFM Financial - Provide the Service DFM Financial with 2 months one week’s advance notice of intention to leave the service.  , and - Participate in the development and regular review of my support plan Responsibilities of (Name of Service Provider) In agreeing to provide this support arrangement (Name of Service Provider):  Will respect the rights of the client to determine the range and types of activities they wish to participate in  Will work cooperatively and in line with the principle of least restrictive alternative with the client and the activities they have chosen to undertake  Will prepare a support plan with the client that outlines the activities they will undertake and the support to be provided by (Name of Service Provider). A copy of the support plan will be provided to the client (and his or her guardian or advocate where applicable).  Will treat information about the client and their activities as private and confidential in line with the client’s wishes and with privacy legislation.  Will be responsible for ongoing liaison with the relevant funding body regarding the development and operation of the support arrangement.  Will be responsible for the management and reporting of funding.  Will respect the right of the client to determine the range and type of activities they wish to participate in  Will receive, where applicable on behalf of the client, their allocated funding, and provide advice and reports as to the client’s budget and any income and expenditure at least quarterly and upon request at any time.  Will advise the client of any sector-wide or (Name of Service Provider) developments that may affect the way support is provided.  Will provide the client with 2 months notice of intention to cease service provisionplan.

Appears in 1 contract

Samples: Service Agreement

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Client Rights and Responsibilities. Whilst accessing services outlined in this Agreement as a client of (Service Name)DFM Financial, I (Client’s Name)  I, or my Representative: - Have the right to nominate, in writing, an advocate or guardian, who will act in my interests and accept the responsibilities imposed under this agreement  agreement; - Have the right to be treated with dignity and respect and to have my choices and aspirations supported as far as is reasonably possible  possible; - Have the right to determine the type and range of activities that I wish to participate in  in; - Have the right to request services in accordance with my support plan, provided the request is also in accordance with all applicable legislation  legislation; - Have the right to participate in the development of my support plan acknowledging that the cost of supports arising from that plan must be able to be met within the funding available for this support (unless I have other income sources). Any support plan will be reviewed annually or can be reviewed upon request by me or (Name of Service) DFM Financial at any time.  ; - Will ensure that invoices are sent to me for approval if I wish to approve prior to submitting to DFM Financial for payment, - Will ensure that invoices are correctly reflecting reasonable and necessary supports, - Will advise DFM Financial immediately if my NDIS Plan is suspended or replaced by a new NDIS plan, or if I stop being a participant in the NDIS, - Have the right to privacy and confidentiality and in keeping with the Health Records Act2001Xxx 0000, to request access to any health information kept by (Name of Service Provider)DFM Financial. As a client I or family member I (Client’s Name) my Representative, will: - Treat staff and other clients with courtesy and consideration at all times  times; - Respect the needs and opinions of all clients and staff  staff; - Keep the Service DFM Financial informed of any changes in my personal life such as where I live and any changes in medicationcircumstances ie. Phone numbers, email, address etc; - Work cooperatively with (Name of Service Provider) DFM Financial regarding issues arising during the development and delivery of support and activities covered by this agreement  Pay all fees owing by the due date  agreement; - Adhere to the budgetary requirements of my service plan.  ; - Provide the Service DFM Financial with 2 months one months’ advance notice of intention to leave the service.  ; - Participate in the development and regular review of my support plan Responsibilities of (Name of Service Provider) In agreeing to provide this support arrangement (Name of Service Provider):  Will respect the rights of the client to determine the range and types of activities they wish to participate in  Will work cooperatively and in line with the principle of least restrictive alternative with the client and the activities they have chosen to undertake  Will prepare a support plan with the client that outlines the activities they will undertake and the support to be provided by (Name of Service Provider). A copy of the support plan will be provided to the client (and his or her guardian or advocate where applicable).  Will treat information about the client and their activities as private and confidential in line with the client’s wishes and with privacy legislation.  Will be responsible for ongoing liaison with the relevant funding body regarding the development and operation of the support arrangement.  Will be responsible for the management and reporting of funding.  Will respect the right of the client to determine the range and type of activities they wish to participate in  Will receive, where applicable on behalf of the client, their allocated funding, and provide advice and reports as to the client’s budget and any income and expenditure at least quarterly and upon request at any time.  Will advise the client of any sector-wide or (Name of Service Provider) developments that may affect the way support is provided.  Will provide the client with 2 months notice of intention to cease service provisionplan.

Appears in 1 contract

Samples: Service Agreement

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