Cloud Environment. Under our “Cloud Environment” offering, we will provide support of a MicroStrategy Cloud Platform (in a production or non-production environment) managed by MicroStrategy experts in the MicroStrategy Cloud Environment. Support includes MicroStrategy and AWS/Azure experts and the provision of 24x7 monitoring, daily backups, updates and quarterly system reviews, as further described in the MCE Service Guide. Our Cloud Environment offering is sold for a fixed annual rate, payable in advance upon execution of an order.
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Samples: Software License and Services Agreement, Software License and Services Agreement, Software License and Services Agreement