Common use of Cloud Services Warranty Clause in Contracts

Cloud Services Warranty. Subject to Section 7.4 (General Exclusions), Genesys warrants to Customer that, during the Subscription Term, the Cloud Services will materially conform to the then-current description set forth in the Documentation. If Customer becomes aware of a warranty breach, Customer must notify Genesys in writing, upon which Genesys will, at its option, either: (i) modify the Cloud Services to materially conform to the current description; or (ii) provide a workaround solution that will reasonably meet Customer’s requirements. If neither option is achieved or achievable within a reasonable period of time after Customer’s written notification to Genesys, either party may terminate the affected Cloud Services by providing the other party 30 days’ written notice of such termination and an opportunity to cure within such 30 days, after which termination will become effective and Genesys will refund any pre-paid, unused fees to the Customer. Except as expressly provided in this Agreement, the remedies provided in this Section constitute Customer’s sole and exclusive remedy for breach of the warranty described herein.

Appears in 4 contracts

Samples: Genesys Cloud Services Agreement, Genesys Cloud Services Agreement, Genesys Cloud Services Agreement

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Cloud Services Warranty. Subject to Section 7.4 5.2 (General Warranty Exclusions), Genesys Supplier warrants to Customer that, during the Subscription Term, the Cloud Services will materially conform to the then-current description set forth in the Documentation. If Customer becomes aware of a warranty breach, Customer must notify Genesys Supplier in writing, upon which Genesys Supplier, or its licensor, Genesys, will, at its option, either: (i) modify the Cloud Services to materially conform to the current description; or (ii) provide a workaround solution that will reasonably meet Customer’s requirements. If neither option is achieved or achievable within a reasonable period of time after Customer’s written notification to GenesysSupplier, either party may terminate the affected Cloud Services by providing the other party 30 days’ written notice of such termination and an opportunity to cure within such 30 days, after which termination will become effective and Genesys Supplier will refund any pre-paid, unused fees to the Customer. Except as expressly provided in this Agreement, the The remedies provided in this Section constitute Customer’s sole and exclusive remedy for breach of the warranty described herein.

Appears in 3 contracts

Samples: Genesys Cloud Services End User Agreement, Genesys Cloud Services End User Agreement, End User Agreement

Cloud Services Warranty. Subject to Section 7.4 (General Exclusions), Genesys Supplier warrants to Customer that, during the Subscription Term, the Cloud Services will materially conform to the then-current description set forth in the Documentation. If Customer becomes aware of a warranty breach, Customer must notify Genesys Supplier in writing, upon which Genesys Supplier, or Our licensor, Genesys, will, at its option, either: (i) modify the Cloud Services to materially conform to the current description; or (ii) provide a workaround solution that will reasonably meet Customer’s requirements. If neither option is achieved or achievable within a reasonable period of time after Customer’s written notification to GenesysSupplier, either party may terminate the affected Cloud Services by providing the other party 30 days’ written notice of such termination and an opportunity to cure within such 30 days, after which termination will become effective and Genesys Supplier will refund any pre-paid, unused fees to the Customer. Except as expressly provided in this Agreement, the remedies provided in this Section constitute Customer’s sole and exclusive remedy for breach of the warranty described herein.

Appears in 2 contracts

Samples: End User Agreement, Genesys Cloud End User Agreement

Cloud Services Warranty. Subject to Section 7.4 (General Exclusions)7.3, Genesys warrants to Customer that, during the Subscription Term, the Cloud Services will materially conform to the then-current description set forth in the Documentation. If Customer becomes aware of a warranty breach, Customer must notify Genesys in writing, upon which Genesys will, at its option, either: (i) modify the Cloud Services to materially conform to the current description; or (ii) provide a workaround solution that will reasonably meet Customer’s requirements. If neither option is achieved or achievable within a reasonable period of time after Customer’s written notification to Genesys, either party may terminate the affected Cloud Services by providing the other party 30 days’ written notice of such termination and an opportunity to cure within such 30 days, after which termination will become effective and Genesys will refund any pre-paid, unused fees to the Customer. Except as expressly provided in this Agreement, the The remedies provided in this Section constitute Customer’s sole and exclusive remedy for breach of the warranty described herein.

Appears in 2 contracts

Samples: Genesys Cloud Services Agreement, Genesys Cloud Services Agreement

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Cloud Services Warranty. Subject to Section 7.4 (General Exclusions), Genesys warrants to Customer that, during the Subscription Term, the Cloud Services will materially conform to the then-current description set forth in the Documentation. If Customer becomes aware of a warranty breach, Customer must notify Genesys in writing, upon which Genesys will, at its option, either: (i) modify the Cloud Services to materially conform to the current description; or (ii) provide a workaround solution that will reasonably meet Customer’s requirements. If neither option is achieved or achievable within a reasonable period of time after Customer’s written notification to Genesys, either party may terminate the affected Cloud Services by providing the other party 30 days’ written notice of such termination and an opportunity to cure within such 30 days, after which termination will become effective and Genesys will refund any pre-paid, unused fees to the Customer. Except as expressly provided in this Agreement, the The remedies provided in this Section constitute Customer’s sole and exclusive remedy for breach of the warranty described herein.

Appears in 1 contract

Samples: Cloud Services Agreement

Cloud Services Warranty. Subject to Section 7.4 (General Exclusions), Genesys ConvergeOne warrants to Customer that, during the Subscription Term, the Cloud Services will materially conform to the then-current description set forth in the Documentation. If Customer becomes aware of a warranty breach, Customer must notify Genesys ConvergeOne in writing, upon which Genesys ConvergeOne, or Genesys, will, at its option, either: (i) modify the Cloud Services to materially conform to the current description; or (ii) provide a workaround solution that will reasonably meet Customer’s requirements. If neither option is achieved or achievable within a reasonable period of time after Customer’s written notification to GenesysConvergeOne, either party may terminate the affected Cloud Services by providing the other party 30 days’ written notice of such termination and an opportunity to cure within such 30 daystermination, after which termination will become effective and Genesys Supplier will refund any pre-paid, unused fees to the Customer. Except as expressly provided in this AgreementEUA, the remedies provided in this Section constitute Customer’s sole and exclusive remedy for breach of the warranty described herein.

Appears in 1 contract

Samples: End User Agreement

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