Common use of COMMUNICATION REGARDING PERSONS SERVED Clause in Contracts

COMMUNICATION REGARDING PERSONS SERVED. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING MINDS RESOURCE CENTER, LLP staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING MINDS RESOURCE CENTER, LLP and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, EMPOWERING MINDS RESOURCE CENTER, LLP, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, an EMPOWERING MINDS RESOURCE CENTER, LLP representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of EMPOWERING MINDS RESOURCE CENTER, LLP services; • At other times to address specific issues as requested by DORS or EMPOWERING MINDS RESOURCE CENTER, LLP.

COMMUNICATION REGARDING PERSONS SERVED. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING MINDS RESOURCE CENTERFAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING MINDS RESOURCE CENTERthe FAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, EMPOWERING MINDS RESOURCE CENTERFamily New Life Ministries Services, LLPInc., or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, an EMPOWERING MINDS RESOURCE CENTERa FAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of EMPOWERING MINDS RESOURCE CENTERprovided by FAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. for services; • At other times to address specific issues as requested by DORS or EMPOWERING MINDS RESOURCE CENTERFamily New Life Ministries Services, LLP.Inc.

COMMUNICATION REGARDING PERSONS SERVED. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING MINDS RESOURCE CENTER, LLP JEWISH COMMUNITY SERVICES staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING MINDS RESOURCE CENTER, LLP JEWISH COMMUNITY SERVICES and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, EMPOWERING MINDS RESOURCE CENTER, LLPJEWISH COMMUNITY SERVICES, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, an EMPOWERING MINDS RESOURCE CENTER, LLP a JEWISH COMMUNITY SERVICES representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost cost-effective manner as reflected in reports of EMPOWERING MINDS RESOURCE CENTER, LLP servicesJEWISH COMMUNITY SERVICES; • At other times to address specific issues as requested by DORS or EMPOWERING MINDS RESOURCE CENTERJEWISH COMMUNITY SERVICES. 1. Establishment & application of fees. Fees are established for accredited services at rates negotiated by DORS and Jewish Community Services (see Appendix 2 – Program Services and Fee Schedule). 2. Responsibility for payment. DORS will not be responsible for the payment of any fees charged by Jewish Community Services for services provided prior to the time authorized by DORS staff. 3. Failure of consumer to keep initial appointment at JEWISH COMMUNITY SERVICES. If a person served fails to attend on the starting date, LLPJewish Community Services Director or designee will inform the DORS counselor immediately. The Director or designee shall also contact the person served to schedule a new appointment with Jewish Community Services at no cost to DORS. 4. Missed appointment or no show/withdrawal within the 1st week. DORS shall pay a “missed appointment” fee to Jewish Community Services should a person served withdraw from any service before the end of the first week. • CAS services – A no show fee or withdrawal during the 1st week of service has been established for the 5 CAS options. This is 25% of normal service. • Services charged at a weekly rate – The no show fee is equal to the cost of two (2) days of service. • Services charged at an hourly rate – The no show fee is equal to the cost of two (2) hours. 5. Missed appointment or no show/withdrawal after the 1st week. After the first week, adjustments in the weekly fee shall be made should a person served be absent for more than three consecutive days. Jewish Community Services shall report absences early and all dates of absence must be reported on the monthly progress reports to the DORS counselor. 6. Term of enrollment and continuation of billing. A person served is considered to be enrolled until completion of the prescribed program as stipulated by the authorization or until the DORS counselor notifies JEWISH COMMUNITY SERVICES, through the Director, 7. Compliance with laws prohibiting discrimination. DORS will purchase services for consumers only from community programs which comply with federal and state laws prohibiting discrimination in employment or in the provision of public services, including Title VII of the Civil Rights act of 1964; Title V of the Rehabilitation Act of 1973, as amended; and Titles I, II and III of the Americans with Disabilities Act. (See Appendix 1.) 8. Financial participation of persons served. JEWISH COMMUNITY SERVICES may not require or accept any payment from the person served or the person’s family, or a third party for those services unless, prior to providing the services, the amount of the person’s responsibility has been: 9. Psychological evaluation required for JEWISH COMMUNITY SERVICES admission. If a psychological evaluation is required for admission to JEWISH COMMUNITY SERVICES, JEWISH COMMUNITY SERVICES shall not require DORS to purchase a psychological evaluation if the counselor has available existing documentation of the individual’s disability. 10. Payment for services not approved or accredited by DORS. DORS shall not pay for any program services (e.g., vocational services) which have not been approved or accredited by DORS or a DORS-approved national accrediting organization, and for which a DORS fee has not been established under this Cooperative Agreement.

COMMUNICATION REGARDING PERSONS SERVED. In order to To facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING PEACEFUL MINDS RESOURCE CENTERRESIDENTIAL SERVICES, LLP LLC staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING PEACEFUL MINDS RESOURCE CENTERRESIDENTIAL SERVICES, LLP LLC and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, EMPOWERING PEACEFUL MINDS RESOURCE CENTERRESIDENTIAL SERVICES, LLPLLC, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, an EMPOWERING a PEACEFUL MINDS RESOURCE CENTERRESIDENTIAL SERVICES, LLP LLC representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost cost-effective manner as reflected in reports of EMPOWERING PEACEFUL MINDS RESOURCE CENTERRESIDENTIAL SERVICES, LLP LLC services; • At other times to address specific issues as requested by DORS or EMPOWERING PEACEFUL MINDS RESOURCE CENTERRESIDENTIAL SERVICES, LLPLLC.

COMMUNICATION REGARDING PERSONS SERVED. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING MINDS RESOURCE CENTERSERVICESOURCE, LLP INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING MINDS RESOURCE CENTERServiceSource, LLP Inc. and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, EMPOWERING MINDS RESOURCE CENTERService Source, LLPInc., or the client. A staffing will include the client, the individual requesting the meeting, family family, or other advocates as appropriate, the DORS counselor, an EMPOWERING MINDS RESOURCE CENTERa SERVICESOURCE, LLP INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate advocate, or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive productive, and cost cost-effective manner as reflected in reports of EMPOWERING MINDS RESOURCE CENTERSERVICESOURCE, LLP INC. services; • At other times to address specific issues as requested by DORS or EMPOWERING MINDS RESOURCE CENTERService Source, LLPInc. 1. Establishment & application of fees. Fees are established for accredited services at rates negotiated by DORS and ServiceSource, Inc. (see Appendix 2 – Program Services and Fee Schedule). 2. Responsibility for payment. DORS will not be responsible for the payment of any fees charged by ServiceSource, Inc. for services provided prior to the time authorized by DORS staff. 3. Failure of consumer to keep initial appointment at SERVICE SOURCE, INC. If a person served fails to attend on the starting date, ServiceSource, Inc. Director or designee will inform the DORS counselor immediately. The Director or designee shall also contact the person served to schedule a new appointment with ServiceSource, Xxx.xx no cost to DORS. 4. Missed appointment or no show/withdrawal within the 1st week. DORS shall pay a “missed appointment” fee to ServiceSource, Inc. should a person served withdraw from any service before the end of the first week. 5. Missed appointment or no show/withdrawal after the 1st week. After the first week, adjustments in the weekly fee shall be made should a person served be absent for more than three consecutive days. ServiceSource, Inc. shall report absences early and all dates of absence must be reported on the monthly progress reports to the DORS counselor. 6. Term of enrollment and continuation of billing. A person served is considered to be enrolled until completion of the prescribed program as stipulated by the authorization or until the DORS counselor notifies Service Source, Inc., through the Director, that the person served is to be suspended or terminated from the program. Billing will continue until such notification is made except that five consecutive days of absence will constitute an automatic suspension by ServiceSource, Inc. and billing will then cease unless the person served is reinstated. Reinstatement requires advance notification to ServiceSource, Inc’s Director by the person’s DORS Counselor. 7. Compliance with laws prohibiting discrimination. DORS will purchase services for persons served only from community programs which comply with federal and state laws prohibiting discrimination in employment or in the provision of public services, including Title VII of the Civil Rights act of 1964; Title V of the Rehabilitation Act of 1973, as amended; and Titles I, II and III of the Americans with Disabilities Act. (See Appendix 1.) 8. Financial participation of persons served. SERVICESOURCE, INC. may not require or accept any payment from the person served or the person’s family, or a third party for those services unless, prior to providing the services, the amount of the person’s responsibility has been: 9. Psychological evaluation required for SERVICESOURCE, INC. admission. If a psychological evaluation is required for admission to Service Source, Inc., ServiceSource, Inc. shall not require DORS to purchase a psychological evaluation if the counselor has available existing documentation of the individual’s disability. 10. Payment for services not approved or accredited by DORS. DORS shall not pay for any program services (e.g., vocational services) which have not been approved or accredited by DORS or a DORS-approved national accrediting organization, and for which a DORS fee has not been established under this Cooperative Agreement. 11. Amount of invoice for services. ServiceSource, Inc. shall not xxxx XXXX for an amount in excess of the fees indicated in the current Cooperative Agreement. ServiceSource, Inc. shall charge DORS a fee no greater than the fee charged other purchasers of their services and may bill for services only for the authorized time period. 12. Number of referrals from DORS. This agreement does not obligate DORS to refer any specific number of individuals to a SERVICE SOURCE, INC. Payments to ServiceSource, Inc. will be based on bona fide actions only. 13. Provision of Services to DORS consumers. DORS shall at least annually determine if SERVICESOURCE, INC. has provided the approved services to DORS consumers in assessing whether SERVICESOURCE, INC. continues to be in an active status. 14. Contents of Invoices. All invoices must be made out to the Division of Rehabilitation Services and include the vendor’s name, remittance address, federal taxpayer identification number (if the vendor does not have a federal identification number, include the vendor’s Social Security Number), the participant’s name, a description of the details of the goods and./or services provided, the date that the goods and/or services were rendered, the date of the invoice, the authorization number, and an invoice number. Invoices are to be faxed to the DORS office which originated the Authorization/Purchase Order, and reference only one (1) Consumer per invoice. 15. Report submitted with invoice. SERVICESOURCE, INC. invoices requesting payment for services must be submitted simultaneously with a report as described in the Reports section of this Agreement. Invoices must be faxed to the DORS office which originated the Authorization/Purchase Order and reference only one (1) Consumer per invoice. Invoices submitted without required reports will be returned to SERVICE SOURCE, INC., which will increase processing time for payment.

COMMUNICATION REGARDING PERSONS SERVED. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING MINDS RESOURCE CENTERHUMAN SERVICES PROGRAMS OF CARROLL COUNTY, LLP INC staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING MINDS RESOURCE CENTERthe HUMAN SERVICES PROGRAMS OF CARROLL COUNTY, LLP INC and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORS, EMPOWERING MINDS RESOURCE CENTERthe HUMAN SERVICES PROGRAMS OF CARROLL COUNTY, LLPINC, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, an EMPOWERING MINDS RESOURCE CENTERa HUMAN SERVICES PROGRAMS OF CARROLL COUNTY, LLP INC representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of EMPOWERING MINDS RESOURCE CENTERHUMAN SERVICES PROGRAMS OF CARROLL COUNTY, LLP INC services; • At other times to address specific issues as requested by DORS or EMPOWERING MINDS RESOURCE CENTERthe HUMAN SERVICES PROGRAMS OF CARROLL COUNTY, LLPINC.

COMMUNICATION REGARDING PERSONS SERVED. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING MINDS RESOURCE XXXXX XXXXXXX BAYVIEW MEDICAL CENTER, LLP INC. ADULT PSYCHIATRIC REHABILITATION PROGRAM staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING MINDS RESOURCE XXXXX XXXXXXX BAYVIEW MEDICAL CENTER, LLP INC. ADULT PSYCHIATRIC REHABILITATION PROGRAM and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORSXXXX, EMPOWERING MINDS RESOURCE XXXXX XXXXXXX BAYVIEW MEDICAL CENTER, LLPINC. ADULT PSYCHIATRIC REHABILITATION PROGRAM, or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, an EMPOWERING MINDS RESOURCE XXXXX XXXXXXX BAYVIEW MEDICAL CENTER, LLP INC. ADULT PSYCHIATRIC REHABILITATION PROGRAM representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of EMPOWERING MINDS RESOURCE XXXXX XXXXXXX BAYVIEW MEDICAL CENTER, LLP INC. ADULT PSYCHIATRIC REHABILITATION PROGRAM services; • At other times to address specific issues as requested by DORS or EMPOWERING MINDS RESOURCE XXXXX XXXXXXX BAYVIEW MEDICAL CENTER, LLPINC. ADULT PSYCHIATRIC REHABILITATION PROGRAM.

COMMUNICATION REGARDING PERSONS SERVED. In order to facilitate a successful outcome for the consumer, it is critical that the DORS counselor and EMPOWERING MINDS RESOURCE CENTERFAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. staff communicate frequently. While written reports are an important, formal means to communicate progress, additional communication should occur on an as-needed basis to supplement formal reporting. Staff of EMPOWERING MINDS RESOURCE CENTERFAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. and DORS are encouraged to communicate often by phone, teleconference, email or informally in person; such communication should be documented in the record. At times a more formal meeting, or “staffing” may be required, as follows: For purposes of this agreement, a staffing is defined as a meeting initiated by DORSXXXX, EMPOWERING MINDS RESOURCE CENTERFAMILY NEW LIFE MINISTRIES SERVICES, LLPINC., or the client. A staffing will include the client, the individual requesting the meeting, family or other advocates as appropriate, the DORS counselor, an EMPOWERING MINDS RESOURCE CENTERa FAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. representative, and/or other supervisory staff. Staffings will be convened at critical times within the provision of services for the following purposes: • Upon the request of the person served or, as appropriate, the person’s parent, family member, guardian, advocate or authorized representative; • When progress toward goals and objectives identified in the person’s Individualized Plan for Employment is not being achieved in a timely, productive and cost effective manner as reflected in reports of EMPOWERING MINDS RESOURCE CENTERFAMILY NEW LIFE MINISTRIES SERVICES, LLP INC. services; • At other times to address specific issues as requested by DORS or EMPOWERING MINDS RESOURCE CENTERFAMILY NEW LIFE MINISTRIES SERVICES, LLPINC.