Communications Support for Decennial Census Operations and Other Programs Sample Clauses

Communications Support for Decennial Census Operations and Other Programs. The Contractor shall provide communications support for decennial census operations and other programs at the Census Bureau. The Contractor shall work collaboratively with the Census Bureau on the mailing strategy for the 2020 Census to provide expert communications consultation. To the extent possible, the mailing pieces shall be integrated with the brand identity and “look and feel” of the communications program. The Contractors shall provide messaging on decennial census operations including, but not limited to the online response option, multiple ways to respond to the 2020 Census, administrative records, and any other messaging required to educate the public about understanding and responding to the 2020 Census as well as about 2020 Census operations. The Contractor shall ensure all aspects of communications, channels, and platforms integrate seamlessly with the online response system. The Contractor shall work collaboratively with Census Questionnaire Assistance (CQA) to provide communications support. The Contractor shall develop messaging to educate the public about the CQA operations. The Contractor shall develop talking points for CQA agents on the 2020 Census and to address emerging issues that may arise. The Contractor shall work collaboratively with the American Community Survey Office (ACSO) to provide communications support on an on-going basis. The Contractor shall develop messaging and materials for the public that distinguish between the ACS and the 2020 Census to alleviate confusion and provide clear direction to respondents in the ACS sample during the course of the census. The Contractor shall provide communications services and support for other program areas of the Census Bureau as needed. This includes, but is not limited to, integrating decennial census brand identity and messaging with other program areas’ needs as appropriate to the benefit of the respective areas. The Contractor shall integrate and collaborate with the appropriate program areas and subject matter experts at the Census Bureau to successfully accomplish this work.
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