Common use of Complaints and Appeals Process Clause in Contracts

Complaints and Appeals Process. Complaints, if any arise in relation to this Agreement, should be made in writing to Complaints and Freedom of Information (complaints), Oxfordshire County Council, 4th Floor, County Hall, Oxford, OX1 1ND or email xxxxxxxxxx@xxxxxxxxxxx.xxx.xx Complaints made in relation to this Agreement, including by a Provider whose appointment as an “Approved Provider” has been terminated and whose funding has been withdrawn, will be dealt with in accordance with the Complaints and Appeal Process at: Complaints Procedure A parent / carer / or xxxxxx parent may, if they are unable to resolve a complaint directly with a Provider as to their child’s entitlement to receive a free place or with any aspect of the way they have received such entitlement, may ask the Council to raise the matter with the Provider through the Council’s Complaints procedure using the contact details above.

Complaints and Appeals Process. Complaints, if any arise in relation to this Agreement, should be made in writing to Complaints and Freedom of Information (complaints), Oxfordshire County Council, 4th Floor, County Hall, Oxford, OX1 1ND or email xxxxxxxxxx@xxxxxxxxxxx.xxx.xx Complaints made in relation to this Agreement, including by a Provider whose appointment as an “Approved Provider” has been terminated and whose funding has been withdrawn, will be dealt with in accordance with the Complaints and Appeal Process at: Complaints Procedure xxxxx://xxxxxx0.xxxxxxxxxxx.xxx/mediamanager/oxfordshire/fsd/files/complain ts_procedure_2018_.pdf A parent / carer / or xxxxxx parent may, if they are unable to resolve a complaint directly with a Provider as to their child’s entitlement to receive a free place or with any aspect of the way they have received such entitlement, may ask the Council to raise the matter with the Provider through the Council’s Complaints procedure using the contact details above.