Complaints Process. The School shall establish and adhere to a process for resolving public complaints which shall include an opportunity for complainants to be heard. The final administrative appeal shall be heard by the School's Governing Board, except where the complaint pertains to a possible violation of any law or term under this Contract. The complaints process shall be readily accessible from the School’s website, as described in Section 11.4.1.
Complaints Process. The School shall adopt and adhere to a process for resolving public complaints which shall include an opportunity for complainants to be heard by the School’s Governing Board. For matters concerning the operations and administration of the School, the decision by the School's Governing Board shall be considered final, except where the complaint pertains to a possible violation of any law or breach of this Charter Contract. In the case of a possible violation of law or breach of the Charter Contract, the Commission or other appropriate state agency may investigate the validity of the complaint to determine whether additional actions are needed. The complaints process shall be readily accessible from the School’s website, as described in Section 8.9, of this Charter Contract.
Complaints Process. 16.1 Together for Children has a complaints procedure in place which can be used in the following circumstances: • Any parent who has raised a concern with regard to funded childcare places with a provider and has not been able to resolve their concern directly with the provider. • Parents who are not satisfied that their child has received their free entitlement in accordance with the legislation or as set out in this agreement and in Early Education and Childcare Statutory guidance for Local Authorities. • Any provider who has an issue with the way that Together for Children has undertaken it’s duties in accordance with the legislation or as set out in this agreement and in Early Education and Childcare Statutory Guidance for Local Authorities. • A provider who has been denied approval to offer free entitlements or has had their funding withdrawn in order to appeal the decision.
Complaints Process. 16.1. The provider should ensure they have a complaints procedure in place that is published and accessible for parents who are not satisfied their child has received their entitlement in the correct way, as set out in this agreement and in Early Education and Childcare Statutory Guidance for Local Authorities.
Complaints Process. 20.1 Where parents have a cause for complaint if they are not satisfied that their child has received their free entitlement in accordance with the legislation or as set out in this agreement and in Early Education and Childcare Statutory guidance for local authorities they should initially contact the Provider. Where parents are not able to resolve their concern directly with the Provider they should contact the Early Years and Childcare Service who will review the concern. Where the Local Authority has reasonable grounds to believe that the early education delivery requirements are not being met the Provider will be given an opportunity to take remedial action.
Complaints Process. Objective – to ensure that parents have a clear and transparent process to raise a complaint with a provider and to outline how providers can complain to BHCC Complaints from Parents
Complaints Process. 16.1 The Local Authority’s complaints procedure is available as follows: xxx.xxxxxxxxxxxxxxx.xxx.xx/xxxXxxxxxx/xxxxxxx/xxxxxxxx/
Complaints Process. When issues are raised regarding a product or service that bears the Certification Mark, the procedures followed by Ryerson and the User are as follows:
Complaints Process. 26.1 The Provider must ensure they have a complaints procedure in place that is published and accessible for parents who are not satisfied their child has received their free entitlement in the correct way. In the first instance the parents should discuss the complaint with the Provider to seek a resolution, before contacting the Council
Complaints Process. Concerns or complaints regarding your accommodation are not permitted reasons to withhold payment. Concerns should be raised immediately at Xxxxx Xxxx Reception. Students may also log maintenance issues in the maintenance binder at Xxxxx Xxxx Reception. Concerns which require further investigation or referral, should be directed to the Operations Manager.
