Common use of Complaints and Arbitration Clause in Contracts

Complaints and Arbitration. 20.1 You are obliged to/it is Your responsibility to advise Your travellers to, lodge a complaint which arises during the holiday, by reporting such complaint to Club Med’s management at the Village who will endeavour to rectify the problem on site. If the problem is not resolved during the Your/Your traveller’s stay, then You/Your traveller must

Complaints and Arbitration. 20.1 21.1. You are obliged to/it is Your responsibility to advise Your travellers Travellers to, lodge a complaint which arises during the holiday, by reporting such complaint to Club Med’s management at the Village Resort who will endeavour to rectify the problem on site. If the problem is not resolved during the Your/Your traveller’s stay, then You/Your traveller mustmust obtain/prepare a written report and submit it to Club Med for consideration within 28 days of completion of Your/Your traveller’s stay.

Complaints and Arbitration. 20.1 You are obliged to/it is Your responsibility to advise Your travellers to, lodge a complaint which arises during the holiday, by reporting such complaint to Club Med’s management at the Village who will endeavour to rectify the problem on site. If the problem is not resolved during the Your/Your traveller’s stay, then You/Your traveller mustmust obtain/prepare a written report and submit it to Club Med for consideration within 28 days of completion of Your/Your traveller’s stay.