Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxx 40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice. 40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus. 40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Complaints and Disputes. 40.138.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxxxx.xxxxxx.xxx.
40.238.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.338.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.438.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 2 contracts
Samples: Client Agreement, Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxxxxxx://xxx.x0xxxxxxx.xxx/complaint-info
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.141.1. If the Client wishes to report a complaint, he should follow the Company’s Complaint procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxunder the ‘ Legal’ section on the website.
40.241.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.341.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.441.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxon our website’s legal documents section.
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he he/she should follow send an email to the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxfollowing electronic address xxxxxxxxxx@xxxxxxxxx.xx.
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints complaints’ procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxxxx.xxxxxxxxxxxxxx.xx under Customer Support.
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxxxxxx://xxx.xxxxxxxx.xxx/eu/
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make tomake a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints complaint’s procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxxxxx://xxx.xxxxxxx.xxx.
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.141.1. If the Client wishes to report a complaint, he should follow the Company’s Complaint procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxunder the ‘Legal’ section on the website.
40.241.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.341.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.441.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxon the website xxx.xxxxxxxxx.xx.
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints complaints’ procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.138.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxxxx.xxxxxxxxxxxx.xxx About Us area under Legal Documents.
40.238.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.338.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make a complaint at the Financial Ombudsman body of Cyprus.
40.438.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints procedures referred to above.
Appears in 1 contract
Samples: Client Agreement
Complaints and Disputes. 40.1. If the Client wishes to report a complaint, he should follow the Company’s procedures, which can be found at xxxx://xxx.x0xxxxxxx.xxxxxxxx://xxx.xxxxxxx.xxx/eu/
40.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to resolve the matter on the basis of good faith and fairness and by taking such action as is consistent with market practice.
40.3. If the Client is not satisfied with the Company’s final decision, it is noted that the Client may have the right to make tomake a complaint at the Financial Ombudsman body of Cyprus.
40.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints complaint’s procedures referred to above.
Appears in 1 contract
Samples: Client Agreement