Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Property Financing/Facility directly with the account holding branch or to the Customer Resolution Unit of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. [End of Part A] PART B Additional terms and conditions of the Property Financing are: SECTION 13
Appears in 2 contracts
Samples: www.cimb.com.my, www.cimb.com.my
Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Property FinancingHousing Loan/Facility directly with the account holding branch or to the Customer Resolution Unit of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. [End of Part A] PART B Additional terms and conditions of the Property Financing Housing Loan are: SECTION 13
Appears in 2 contracts
Samples: www.cimb.com.my, www.cimb.com.my
Complaints and Redress. 12.4 The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Property FinancingHousing Loan/Facility directly with the account holding branch Branch or to the [Customer Resolution Unit Complaint Department] of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. [End of Part A] PART B Additional terms and conditions of the Property Financing are: Services SECTION 13
Appears in 1 contract
Samples: Facility Agreement
Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's ’s services or regarding the Property FinancingStaff Loan/Facility directly with the account holding branch or to the Customer Resolution Unit of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. [End of Part AA ] PART B Additional terms and conditions of the Property Financing Staff Loan/Facility are: SECTION 13:
Appears in 1 contract
Samples: www.cimb.com.my