Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Property Financing/Facility directly with the account holding branch or to the Customer Resolution Unit of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. Additional terms and conditions of the Property Financing are:
Appears in 2 contracts
Samples: Conventional Property Financing Facility Agreement, Conventional Property Financing Facility Agreement
Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Property FinancingHousing Loan/Facility directly with the account holding branch or to the Customer Resolution Unit of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. Additional terms and conditions of the Property Financing Housing Loan are:
Appears in 2 contracts
Samples: Housing Loan Agreement, Housing Loan Agreement
Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Property FinancingHousing Loan/Facility directly with the account holding branch Branch or to the [Customer Resolution Unit Complaint Department] of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. Additional terms and conditions of the Property Financing are:
Appears in 1 contract
Samples: Facility Agreement
Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's ’s services or regarding the Property FinancingHousing Loan/Facility directly with the account holding branch or to the Customer Resolution Unit of the BankUOB Contact Centre. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. Additional terms and conditions of the Property Financing are:.
Appears in 1 contract
Samples: Loan Agreement