COMPLAINTS HANDLING PROCEDURE. 28.1. To file any complaint, the Client should send an email to xxxx@xxxxxxxxx.xxx The complaint shall be assigned a unique number and the Client will be advised of the complaint status by email, sent from xxxx@xxxxxxxxx.xxx within seven (7) working days. All complaints filed through any other method will not be taken under consideration.
Appears in 1 contract
Samples: Client Agreement
COMPLAINTS HANDLING PROCEDURE. 28.1. 28.1 To file any complaint, the Client should send an email to xxxx@xxxxxxxxx.xxx xxxxxxxxxx@xxxxxxxxxx.xxx. The complaint shall be assigned a unique number and the Client will be advised of the complaint status by email, sent from xxxx@xxxxxxxxx.xxx xxxxxxxxxx@xxxxxxxxxx.xxx within seven (7) working days. All complaints filed through any other method will not be taken under consideration.
Appears in 1 contract
Samples: Client Agreement
COMPLAINTS HANDLING PROCEDURE. 28.1. 28.1 To file any complaint, the Client should send an email to xxxx@xxxxxxxxx.xxx xxxxxxxxx@xxxxxxxxxxxxxx.xxx. The complaint shall be assigned a unique number and the Client will be advised of the complaint status by email, sent from xxxx@xxxxxxxxx.xxx xxxxxxxxx@xxxxxxxxxxxxxx.xxx within seven (7) working days. All complaints filed through any other method will not be taken under consideration.
Appears in 1 contract
Samples: Client Agreement
COMPLAINTS HANDLING PROCEDURE. 28.1. To file file any complaint, the Client should send an email to xxxx@xxxxxxxxx.xxx xxxxxxx@xxxx.xxx . The complaint shall be assigned a unique number and the Client will be advised of the complaint status by email, sent from xxxx@xxxxxxxxx.xxx xxxxxxx@xxxx.xxx within seven (7) working days. All complaints filed filed through any other method will not be taken under consideration.
Appears in 1 contract
Samples: Client Agreement