Common use of CONNECTION OF THE SERVICE Clause in Contracts

CONNECTION OF THE SERVICE. 8.1 The Service Provider will install the Infrastructure needed to connect the Service according to the Quotation and Purchase Order. 8.2 The Customer may also use approved third-party infrastructure (e.g. sensors) as part of the total solution to connect to the Service. In such case, the Customer is responsible to provide the Service Provider with the information needed to connect to the hardware as well as provide full access to the third-party API interface during the course of the Agreement. 8.3 The Customer is not allowed to make any changes to the hardware required to deliver the Service. 8.4 The Customer must provide the Service Provider access to the facilities for installation and service of hardware and agrees pay for the consumption of the eventual electricity needed to power the hardware. 8.5 Egain continuously develops the Service with updates and improvements. New options and features not part of the specification at the signing of the Agreement is not automatically included in the service fee but is offered as upgrades.