Consulting and Other Services. At Customer's reasonable request and subject to the availability of SunGard's personnel, SunGard shall provide to Customer conversion assistance, consulting services, custom modification programming, support services relating to custom modifications, assistance with data transfers, assistance in the use of the System Services security mechanisms and other specialized support services with respect to the System Services. These services shall be provided by SunGard at Customer location(s) if SunGard and Customer agree that on-site services are appropriate.
Appears in 6 contracts
Samples: Processing Agreement (Penson Worldwide Inc), Processing Agreement (Penson Worldwide Inc), Remote Processing Agreement (Empire Financial Holding Co)