Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 2 contracts
Samples: Resale Agreement, Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection TrustedNet for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection TrustedNet to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection Flatphone for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection Flatphone to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection National Telecom for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection National Telecom to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection Express Paging for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection Express Paging to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection Serenity for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection Serenity to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection Home Phone Services for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection Home Phone Services to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection Phone Club Corporation for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection Phone Club Corporation to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. AT&T will close trouble tickets after making a reasonable effort to contact Global Connection Talk for Less for authorization to close a ticket. AT&T will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Global Connection Talk for Less to request additional information or to request authorization for additional work deemed necessary by AT&T.
Appears in 1 contract
Samples: Resale Agreement