Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. BellSouth will close trouble tickets after making a reasonable effort to contact Easy Telephone for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Telephone to request additional information or to request authorization for additional work deemed necessary by BellSouth.
Appears in 1 contract
Samples: Clec Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. Version: 4Q05 Resale Standalone Agreement 11/30/05 BellSouth will close trouble tickets after making a reasonable effort to contact Easy Telephone Telecable for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Telephone Telecable to request additional information or to request authorization for additional work deemed necessary by BellSouthXxxxXxxxx.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. BellSouth will close trouble tickets after making a reasonable effort to contact Easy Down Home Telephone for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Down Home Telephone to request additional information or to request authorization for additional work deemed necessary by BellSouthXxxxXxxxx.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-nation- wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) 24 hours per day, seven (7) 7 days per week. BellSouth will close trouble tickets after making a reasonable effort to contact Easy Telephone USA Video Relay for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Telephone USA Video Relay to request additional Version: 4Q04 Resale Agreement 12/14/04 information or to request authorization for additional work deemed necessary by BellSouth.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. BellSouth will close trouble tickets after making a reasonable effort to contact Easy Telephone Version: 4Q05 Resale Standalone Agreement 11/30/05 XxxXxx for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Telephone XxxXxx to request additional information or to request authorization for additional work deemed necessary by BellSouthXxxxXxxxx.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-nation- wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) 24 hours per day, seven (7) 7 days per week. BellSouth will close trouble tickets Version: 4Q04 Resale Agreement 12/14/04 after making a reasonable effort to contact Easy Telephone American Telecharge for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Telephone American Telecharge to request additional information or to request authorization for additional work deemed necessary by BellSouthXxxxXxxxx.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. Version: 4Q05 Resale Standalone Agreement 11/30/05 BellSouth will close trouble tickets after making a reasonable effort to contact Easy Telephone U- Dial for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Telephone U-Dial to request additional information or to request authorization for additional work deemed necessary by BellSouthXxxxXxxxx.
Appears in 1 contract
Samples: Resale Agreement
Contact Numbers. The Parties agree to provide one another with toll-free nation-wide (50 states) contact numbers for the purpose of ordering, provisioning Version: 2Q05 Resale Agreement 07/21/05 and maintenance of services. Contact numbers for maintenance/repair of services shall be staffed twenty-four (24) hours per day, seven (7) days per week. BellSouth will close trouble tickets after making a reasonable effort to contact Easy Telephone AllSouth Phone for authorization to close a ticket. BellSouth will place trouble tickets in delayed maintenance status after making a reasonable effort to contact Easy Telephone AllSouth Phone to request additional information or to request authorization for additional work deemed necessary by BellSouthXxxxXxxxx.
Appears in 1 contract
Samples: Resale Agreement