Contact Rentec Direct First. If a dispute arises between you and Rentec Direct, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost effective means of resolving the dispute quickly. If those attempts fail, the dispute will be mediated by a mutually acceptable mediator to be chosen by Rentec Direct and Landlord within 30 days after written notice by either party demanding mediation. Any party who shall be found to have failed or refused to mediate or failed to mediate in good faith shall not be entitled to any recovery or award of their attorney’s fees. Neither party may unreasonably withhold consent to the selection of a mediator. Rentec Direct and Landlord will share the cost of mediation equally, provided however that each party shall be responsible for their attorney’s fees, costs for witnesses and any other such legal fees or costs. A party may postpone mediation for a reasonable time not to exceed 60 days for the purpose of conducting specified and limited discovery regarding the dispute and the parties shall reasonably cooperate in facilitating such discovery.
Appears in 4 contracts
Samples: User Agreement, User Agreement, User Agreement
