Common use of Contents of a bill Clause in Contracts

Contents of a bill. Unless the Customer agrees otherwise, the bill will include the following information: (a) the Customer’s name and account number/invoice number; (b) the supply address(es) and any relevant mailing address; (c) a meter identification number; (d) the date and result of the current meter reading or estimate; (e) total consumption, or estimated consumption; (f) the dates on which the account period begins and ends and the number of days covered by the bill; (g) the relevant tariffs and the amount of any other fees or charges and details of the service provided; (h) a reference to any concessions that the Customer may be eligible to receive and the amount of concessions provided to the Customer; (i) advice that an additional late payment fee may be imposed and an explanation as to how Customers can avoid this fee; (j) average daily consumption and cost; (k) the amount due and due date; (l) a summary of the payment methods; (m) advice regarding the procedure to follow in case of payment difficulties; (n) a telephone number for billing and payment enquiries and complaints; (o) contact details for the Energy and Water Ombudsman; (p) the Rottnest Island Authority’s 24 hour telephone number for faults and emergencies; (q) the amount of arrears or credit; (r) payments made and the amount outstanding under an installment plan; (s) the Rottnest Island Authority telephone number for TTY services; and (t) to the extent that the data is available, a graph or bar chart illustrating the Customer amount due or consumption for the period covered by the bill, the previous bill and the bill for the same period last year.

Contents of a bill. Unless the Customer agrees otherwise, the bill will include the following information: (a) the Customer’s name and account number/invoice number; (b) the supply address(es) address and any relevant mailing address; (c) a meter identification number; (d) the date and result of the current meter reading or estimate; (e) total consumption, or estimated consumption; (f) the dates on which the account period begins and ends and the number of days covered by the bill; (g) the relevant tariffs and the amount of any other fees or charges and details of the service provided; (h) a reference to any concessions that the Customer may be eligible to receive and the amount of concessions provided to the Customer; (i) advice that an additional late payment fee may be imposed and an explanation as to how Customers can avoid this fee; (j) average daily consumption and cost; (k) the amount due and due date; (l) a summary of the payment methods; (m) advice regarding the procedure to follow in case of payment difficulties; (n) a telephone number for billing and payment enquiries and complaints; (o) contact details for the Energy and Water Ombudsman; (p) the Rottnest Island Authority’s 24 hour telephone number for faults and emergencies; (q) the amount of arrears or credit; (r) payments made and the amount outstanding under an installment plan; (s) the Rottnest Island Authority telephone number for TTY services; (t) Information relating to the provision of multi lingual services; and (tu) to the extent that the data is available, a graph or bar chart illustrating the Customer amount due or consumption for the period covered by the bill, the previous bill and the bill for the same period last year.