Common use of CONTINUOUS IMPROVEMENT Clause in Contracts

CONTINUOUS IMPROVEMENT. 1.18.1 The Contractor will implement a system that delivers continuous improvement over the Framework Agreement period. By continuous improvement it is meant that improvements are to be delivered for one or more of the following outputs on an on-going basis:  reduction in whole life costs to the Framework Public Bodies;  quality (reliability, delivery, etc.);  user satisfaction;  specified contract service levels; and,  the facilitation or promotion of best practice across the Framework Public Bodies. Continuous improvement will be monitored by the Strategic Contract Manager in the 6 monthly performance reviews with the Contractor.

CONTINUOUS IMPROVEMENT. 1.18.1 The Contractor will implement a system that delivers continuous improvement over the Framework Agreement period. By continuous improvement it is meant that improvements are to be delivered for one or more of the following outputs on an on-going basis:  • reduction in whole life costs to the Framework Public Bodies;  • quality (reliability, delivery, etc.);  • user satisfaction;  • specified contract service levels; and,  • the facilitation or promotion of best practice across the Framework Public Bodies. Continuous improvement will be monitored by the Strategic Contract Manager in the 6 monthly performance reviews with the Contractor.

CONTINUOUS IMPROVEMENT. 1.18.1 8.1 The Contractor will implement a system that delivers deliver continuous improvement over in the services provided under this Agreement, throughout the full duration of the Framework Agreement period. By Agreement. 8.2 The Contractor recognises continuous improvement it is meant that improvements are to be delivered for one or more of the following outputs on an as on-going basis:  reduction quantitative improvements delivered for: a) Reduction in whole life costs to the Framework Public Bodies;  quality (reliability, delivery, etc.);  user satisfaction;  specified contract service levels; and,  the facilitation or promotion of best practice across the Authority and Framework Public Bodies. Continuous improvement will be monitored by the Strategic Contract Manager ; b) Service quality enhancements including:  Reliability  Delivery method  Quality assurance  User satisfaction  Sustainability measures in the 6 monthly performance reviews with the Contractor. Community benefits measures in performance