Common use of Continuous Improvements Clause in Contracts

Continuous Improvements. 21.1 The Service Provider shall throughout the Term identify: 21.1.1 improvements to the Services and Service Systems to reflect the requirements of then current Good Industry Practice; 21.1.2 improvements to the Services and the Service Systems to meet the TfL Objectives; 21.1.3 improvements to the Services and Service Systems to achieve the proposed improvements set out in the Service Provider's Solution; and 21.1.4 continuous improvements to the Service Levels and Service Charges, ("Service Improvements"). 21.2 The Service Provider shall implement the Service Improvements set out in the Service Provider's Solution. 21.3 The Service Provider shall quarterly in the first twelve (12) Months from the Operational Commencement Date and thereafter every six (6) Months for the remaining Term identify and advise TfL on, inter alia, new or potential Service Improvements including the quality, responsiveness, procedures, likely performance mechanisms and cost reduction. 21.4 The Service Provider shall throughout the Term introduce Service Improvements to provide continuous improvement of the Services (subject always to compliance with the relevant Requirements and the Change Control Request Procedure). 21.5 As part of identifying Service Improvements referred to in Clause 21.1, the Service Provider shall inform TfL of other technology that could be used for delivering the Services, emerging standards and evolving technology and of potential new Services which would in each case improve the operational efficiency of the Services if implemented.