CONTROL AND SUPERVISION OF THE ORGANISATION’S PERSONNEL. 20.1 The Organisation shall appoint a senior person as its representative empowered to act on behalf of the Organisation for all purposes connected with the Agreement. Such appointment or any further appointment shall be subject to the approval of the Council. The Organisation’s Representative shall not be replaced without the prior written approval of the Council, such approval not to be unreasonably withheld. Any notice, information, instruction or other communication given to the Organisation’s Representative shall be deemed to have been given to the Organisation. 20.2 The Organisation shall forthwith give notice in writing to the Council’s Representative of the identity, address and telephone numbers of the person appointed as the Organisation’s Representative and of any subsequent appointment. 20.3 The Organisation shall forthwith give notice in writing to the Council’s Representative of the identity, address and telephone numbers of any person authorised to act for any period as deputy for the Organisation’s Representative and when such deputy ceases to be so authorised. 20.4 The Organisation shall ensure that the Organisation’s Representative, or a competent deputy, duly authorised by the Organisation to act on its behalf, is present at all work places of the Organisation, where work in connection with the Services is being carried out, and available to meet the Council’s Representative at all reasonable times. 20.5 The Organisation shall provide and shall ensure that its personnel wear at all times, when engaged in the provision of the Services, such identification (including photographic identification) as may be specified by the Council, and shall ensure that when requested to do so any personnel of the Organisation shall disclose their identity and status as personnel of the Organisation.
Appears in 5 contracts
Samples: Model Agreement for Housing Management and Other Services, Management Agreement, Housing Management Agreement
CONTROL AND SUPERVISION OF THE ORGANISATION’S PERSONNEL. 20.1 The Organisation shall appoint a senior person as its representative empowered to act on behalf of the Organisation for all purposes connected with the Agreement. Such appointment or any further appointment shall be subject to the approval of the Council. The Organisation’s Representative shall not be replaced without the prior written approval of the Council, such approval not to be unreasonably withheld. Any notice, information, instruction or other communication given to the Organisation’s Representative shall be deemed to have been given to the Organisation.
20.2 The Organisation shall forthwith give notice in writing to the Council’s Representative of the identity, address and telephone numbers of the person appointed as the Organisation’s Representative and of any subsequent appointment.
20.3 The Organisation shall forthwith give notice in writing to the Council’s Representative of the identity, address and telephone numbers of any person authorised to act for any period as deputy for the Organisation’s Representative and when such deputy ceases to be so authorised.
20.4 The Organisation shall ensure that the Organisation’s Representative, or a competent deputy, duly authorised by the Organisation to act on its behalf, is present at all work places of the Organisation, where work in connection with the Services is being carried out, and available to meet the Council’s Representative at all reasonable times.
20.5 The Organisation shall provide and shall ensure that its personnel wear at all times, when engaged in the provision of the Services, such identification (including photographic identification) as may be specified by the Council, and shall ensure that when requested to do so any personnel of the Organisation shall disclose their identity and status as personnel of the Organisation.
20.6 The personnel of the Organisation engaged in or about the provision of the Services shall be under the control and direction of the supervisory personnel of the Organisation. However, the Organisation shall nevertheless ensure that the personnel of the Organisation whilst on Council premises comply with any necessary instructions and requests given to them by the relevant Council’s premises manager.
20.7 The Organisation shall ensure that the personnel of the Organisation do not behave in a manner calculated or likely to be offensive to customers of the Services by virtue of their age, gender, colour, race, ethnicity, culture, religion, disability or sexual orientation, nor in a manner which is insensitive to the needs of customers with learning difficulties or customer suffering from emotional or behavioural disturbance or customers who do not have English as their first language.
Appears in 2 contracts
Samples: Housing Management Agreement, Housing Management Agreement
CONTROL AND SUPERVISION OF THE ORGANISATION’S PERSONNEL. 20.1 The Organisation shall appoint a senior person as its representative empowered to act on behalf of the Organisation for all purposes connected with the Agreement. Such appointment or any further appointment shall be subject to the approval of the Council's Representative. The Organisation’s 's Representative shall not be replaced without the prior written approval of the Council's Representative, such approval not to be unreasonably withheld. Any notice, information, instruction or other communication given to the Organisation’s 's Representative shall be deemed to have been given to the Organisation.
20.2 The Organisation shall forthwith give notice in writing to the Council’s 's Representative of the identity, email details, address and telephone numbers of the person appointed as the Organisation’s 's Representative and of any subsequent appointment.
20.3 The Organisation shall forthwith give notice in writing to the Council’s 's Representative of the identity, email details, address and telephone numbers of any person authorised to act for any period as deputy for the Organisation’s 's Representative and when such deputy ceases to be so authorised.
20.4 The Organisation shall ensure that the Organisation’s 's Representative, or a competent deputy, duly authorised by the Organisation to act on its behalf, is present at all work places of the Organisation, where work in connection with the Services is being carried out, and available to meet the Council’s 's Representative at all reasonable times.
20.5 The Organisation shall provide and shall ensure that its personnel wear at all times, when engaged in the provision of the Services, such identification (including photographic identification) as may be specified by the Council's Representative, and shall ensure that when requested to do so any personnel of the Organisation shall disclose their identity and status as personnel of the Organisation.
Appears in 1 contract
Samples: Agreement for Housing Management and Other Services