Cooperation plan. The Contractor shall prepare, or make available, a cooperation plan. The cooperation plan shall be finalised in consultation with the Customer. The cooperation plan shall contain the routines and procedures necessary for the interaction between the Customer and the Contractor, including: - procedures for error handling (also see clause 2.2.5), - procedures for change handling, for the software being maintained and for changes to the platform, respectively, - any routines and plans for meetings, and - cooperation with the Customer's other providers (such as the provider of operational services). The cooperation plan shall be based on the cooperation requirements the Customer has specified in Appendix 6 and the requirements for the maintenance services in Appendix 1.
Appears in 7 contracts
Samples: Maintenance Agreement, Maintenance Agreement, Maintenance Agreement
Cooperation plan. β The Contractor shall prepare, or make available, a cooperation plan. The cooperation plan shall be finalised in consultation with the Customer. The cooperation plan shall contain the routines and procedures necessary for the interaction between the Customer and the Contractor, including: - procedures for error handling (also see clause 2.2.5), - procedures for change handling, for the software being maintained and for changes to the platform, respectively, - any routines and plans for meetings, and - cooperation with the Customer's other providers (such as the provider of operational services). The cooperation plan shall be based on the cooperation requirements the Customer has specified in Appendix 6 and the requirements for the maintenance services in Appendix 1.
Appears in 2 contracts
Samples: Maintenance Agreement, Maintenance Agreement