Credit Structure. The credit is based on the average repair times for all Hard Outages on a specific E-Line EVC within a calendar month. Credit tables are provided in Section 6. Customer may qualify for credits under the MTTR Service Level Standard in addition to the E-Line EVC Availability Service Level Standard for a particular Hard Outage.
Appears in 11 contracts
Samples: www.verizon.com, www.verizon.com, www.verizon.com
Credit Structure. The credit is based on the average repair times for all Hard Outages on a specific E-Line E- LAN EVC within a calendar month. Credit tables are provided in Section 67. Customer may qualify for credits under the MTTR Service Level Standard in addition to the E-Line LAN EVC Availability Service Level Standard for a particular Hard Outage.
Appears in 5 contracts
Samples: www.verizon.com, www.verizon.com, www.verizon.com
Credit Structure. The credit is based on the average repair times for all Hard Outages on a specific E-Line LAN EVC within a calendar month. Credit tables are provided in Section 67. Customer may qualify for credits under the MTTR Service Level Standard in addition to the E-Line LAN EVC Availability Service Level Standard for a particular Hard Outage.
Appears in 2 contracts
Samples: www.verizon.com, www.verizon.com