Common use of CURRENT ROLES AND RESPONSIBILITIES Clause in Contracts

CURRENT ROLES AND RESPONSIBILITIES. Current Artefacts The following table provides a summary of the key user interactions for the IPT solution, to initially support the BRP, Asylum and Asylum Support processes: User / Team Key Interactions Data Xxxxxxx Manually Resolve Identity Manually Record Threat Check Decision Team Perform Search Book Appointment Prepare & Perform Interview Manually Validate Application Perform Decision Assessment View Person, Address, Case, Documents, Event History Update Person, Address, Case Generate & Preview Document Fulfilment Team Print Documents Manage Cards Management Team Perform Search Review Assessment View Business Activity View Activity Queues Manage Activities View & Create Report Security Team Manage Users Manage Permissions Monitor Usage Current Roles and Responsibilities of the Customer  Delivery Project Managers Home Office  Business Analysts Some Home Office1  Product Owners Home Office  Business Change Home Office  Technical Architects Home Office  Test Managers Home Office  Business Architects Home Office  Testers Home Office  Subject Matter Experts Home Office  PMO Home Office  Rules developers Some Home Office Current Technologies and Languages In order to provide the initial BRP and subsequent Asylum and Asylum Support services, the IPT solution will have to integrate with a variety of existing systems and services, including:  Applications (Web Services)  Biometric Capture (Web Services)  Biometrics Matching (Web Services)  Appointment Booking (Web Services)  Threat Checking Services (Web Services)  Document Centre (JMS)  Card Production (Web Services)  Support Payment Services (Web Services, FTP)  Transport & Accommodation (Inbound and outbound data feeds)  Appeals, Hearings (FTP)  Casework Systems (Inbound and outbound data feeds – sources include Oracle DB and SQL Server)  Reporting & Other (Outbound data extracts) The IPT programme is already underway with a project focused on the fulfillment aspect of BRPs. This project is currently using the following set of technologies:  Java  Grails  JBoss Fuse  Oracle SOA Suite  Oracle BPM  Alfresco  Informatica MDM  Talend DI  Oracle GoldenGate  Git  Stash  Xxxxxxx  Nexus  Ant, Maven  Virtuoso  Puppet & Heira DB  mCollective  Zabbix 1 IPT wishes to use its own in-house Business Analysts to complement and gain skills from the supplier team  PostgreSQL  Oracle Database  MongoDB  Hadoop  Logstash  RedHat, Centos  Ubuntu We are looking for a set of skills to not only cover the technologies currently in use, but also experience and knowledge of open source, vendor and custom build solutions to innovate, refine and challenge existing approaches in the following areas:  UI  Master Data Management including matching, merging and fuzzy search  BPM / Workflow / Task Management  Activity Monitoring  Document Management & Document Generation  Search Frameworks  Business Rules  Integration  Databases, Relational, Non-Relational, Big Data  ETL  Data Replication We are looking for experience and ability to transition technology, enable swappable components and minimise product / component lock-in. The technologies defined above may change over the course of the programme. The precise details of the technology to be used in this initial end to end service will be decided during the discovery and alpha phases where the teams are likely to develop a number of alpha’s to prove or disprove key concepts or areas of business benefit. For reference, the legacy systems that will be replaced or partially replaced by the IPT solution initially are: Legacy System To Be Replaced Legacy Technology Stack BRP System Weblogic Server Aqualogic Service Bus Apache Tomcat Oracle DB Tibco EMS Casework Information Database (CID) Partial replacement –Asylum functionality only (A-CID) VB6, COM+ Oracle Forms Oracle App Server Stored Procedures Oracle DB SAP BO Asylum Support System (ASYS) VB6 Oracle DB REQUIRED OUTCOMES Principles Delivery of the solution must adhere to the following:  The system must be built using the Government Digital Service Design Principles (xxxxx://xxx.xxx.xx/design- principles).  The system should be developed, where applicable, according to the Digital by Default Service Standard (xxxxx://xxx.xxx.xx/service-manual/digital-by-default) Non-Functional Requirements Requirements listed in the attached spread sheet (provided as a separate document):  IPT Programme - MVP NFR User Stories Hosting is outside the scope of this tender, but the Suppliers will be expected to work with the software environment management and hosting Suppliers to ensure alignment.

CURRENT ROLES AND RESPONSIBILITIES. Current Artefacts The following table provides a summary of the key user interactions for the IPT solution, to initially support the BRP, Asylum and Asylum Support processes: User / Team Key Interactions Data Xxxxxxx Manually Resolve Identity Manually Record Threat Check Decision Team Perform Search Book Appointment Prepare & Perform Interview Manually Validate Application Perform Decision Assessment View Person, Address, Case, Documents, Event History Update Person, Address, Case Generate & Preview Document Fulfilment Team Print Documents Manage Cards Management Team Perform Search Review Assessment View Business Activity View Activity Queues Manage Activities View & Create Report Security Team Manage Users Manage Permissions Monitor Usage Current Roles and Responsibilities of the Customer  Agile Delivery Project Managers Some Home Office  Business Analysts Some Home Office1 Office  Product Owners Home Office  Business Change Home Office  Technical Architects Home Office  Test Managers Home Office  Business Architects Home Office  Testers Home Office  Subject Matter Experts Home Office  PMO Home Office  Rules developers Some Home Office Current Technologies and Languages In order to provide the initial BRP and subsequent Asylum and Asylum Support services, the IPT solution will have to integrate with a variety of existing systems and services, including Scrum Masters Supplier ROLE SOUGHT UNDER THIS RFP Capability:  Applications (Web Services)  Biometric Capture (Web Services)  Biometrics Matching (Web Services)  Appointment Booking (Web Services)  Threat Checking Services (Web Services)  Document Centre (JMS)  Card Production (Web Services)  Support Payment Services (Web Services, FTP)  Transport & Accommodation (Inbound and outbound data feeds)  Appeals, Hearings (FTP)  Casework Systems (Inbound and outbound data feeds – sources include Oracle DB and SQL Server)  Reporting & Other (Outbound data extracts) The IPT programme is already underway with a project focused on the fulfillment aspect of BRPs. This project is currently using the following set of technologies:  Java  Grails  JBoss Fuse  Oracle SOA Suite  Oracle BPM  Alfresco  Informatica MDM  Talend DI  Oracle GoldenGate  Git  Stash  Xxxxxxx  Nexus  Ant, Maven  Virtuoso  Puppet & Heira DB  mCollective  Zabbix 1 IPT wishes to use its own in-house Business Analysts to complement and gain skills from the supplier team  PostgreSQL  Oracle Database  MongoDB  Hadoop  Logstash  RedHat, Centos  Ubuntu We are looking for a set of skills to not only cover the technologies currently in use, but also experience and knowledge of open source, vendor and custom build solutions to innovate, refine and challenge existing approaches in the following areas:  UI  Master Data Agile Delivery Management including matching, merging and fuzzy search  BPM / Workflow / Task Management  Activity Monitoring  Document Management & Document Generation  Search Frameworks  Business Rules  Integration  Databases, Relational, Non-Relational, Big Data  ETL  Data Replication We are looking for experience and ability to transition technology, enable swappable components and minimise product / component lock-in. The technologies defined above may change over the course of the programme. The precise details of the technology to be used in this initial end to end service will be decided during the discovery and alpha phases where the teams are likely to develop a number of alphaHome Office’s to prove or disprove key concepts or areas of business benefit. For reference, the legacy systems that will be replaced or partially replaced by the IPT solution initially are: Legacy System To Be Replaced Legacy Technology Stack BRP System Weblogic Server Aqualogic Service Bus Apache Tomcat Oracle DB Tibco EMS Casework Information Database (CID) Partial replacement –Asylum functionality only (A-CID) VB6, COM+ Oracle Forms Oracle App Server Stored Procedures Oracle DB SAP BO Asylum Support System (ASYS) VB6 Oracle DB REQUIRED OUTCOMES Principles FOR THIS CAPABILITY ARE STATED BELOW Junior Agile Delivery of the solution must adhere to the following: Manager  The system must be built using the Government Digital Service Design Principles Actively track project risks and issues.  Track actual and forecast spend.  Manage change control, raising and driving through RFCs (xxxxx://xxx.xxx.xx/design- principlesrequest for change).  The system should be developedPlan and report on resource actual and forecast.  Status and progress reporting.  Skills transfer to Home Office staff. Senior Agile Delivery Manager  Work effectively as a team alongside IPT, where applicableGDS, according and possibly other agencies/departments and suppliers.  Lead an Agile software delivery project, across one or many Scrum team(s).  Own and manage project planning and dependencies including detailed planning for go-live cutover.  Actively manage risks and issues pertinent to the Digital by Default Service Standard (xxxxx://xxx.xxx.xx/service-manual/digital-by-default) Non-Functional Requirements Requirements listed project.  Drive the mitigation and resolution of wider programme risks and issues as agreed.  Identify and manage internal and external dependencies at programme level.  Be responsible for and manage the delivery of tasks within their team including tasks that other teams / programmes are dependent upon.  Manage the status, impact and support where needed, of dependencies upon which the project is reliant.  Be accountable for the commercial profile for the project, tracking and managing actual costs against agreed budgets.  Produce regular formal progress reports supporting the Programme governance and reporting processes.  Manage internal communications in the attached spread sheet (provided team and support communications as a separate document): required at the programme level.  IPT Skills Transfer to Home Office staff : SCHEDULE 4 - THE METHODOLOGY Standard agile project management principles and methodologies will be adhered to in line with the requirements set out within this agreement. SCHEDULE 5 - CUSTOMER RESPONSIBILITIES I SCHEDULE 6 - GOVERNANCE Please see document Immigration Platform Technologies Programme - MVP NFR User Stories Hosting is outside the scope of this tender, but the Suppliers will be expected to work with the software environment management and hosting Suppliers to ensure alignment(IPT) Commercial On-boarding Final v2.00.

CURRENT ROLES AND RESPONSIBILITIES. Current Artefacts The following table provides a summary of the key user interactions for the IPT solution, to initially support the BRP, Asylum and Asylum Support processes: User / Team Key Interactions Data Xxxxxxx Manually Resolve Identity Manually Record Threat Check Decision Team Perform Search Book Appointment Prepare & Perform Interview Manually Validate Application Perform Decision Assessment View Person, Address, Case, Documents, Event History Update Person, Address, Case Generate & Preview Document Fulfilment Team Print Documents Manage Cards Management Team Perform Search Review Assessment View Business Activity View Activity Queues Manage Activities View & Create Report Security Team Manage Users Manage Permissions Monitor Usage Current Roles and Responsibilities of the Customer  • Delivery Project Managers Home Office  • Business Analysts Some Home Office1  • Product Owners Home Office  • Business Change Home Office  • Technical Architects Home Office  • Test Managers Home Office  • Business Architects Home Office  • Testers Home Office  • Subject Matter Experts Home Office  • PMO Home Office  • Rules developers Some Home Office Current Technologies and Languages In order to provide the initial BRP and subsequent Asylum and Asylum Support services, the IPT solution will have to integrate with a variety of existing systems and services, including:  • Applications (Web Services)  • Biometric Capture (Web Services)  • Biometrics Matching (Web Services)  • Appointment Booking (Web Services)  • Threat Checking Services (Web Services)  • Document Centre (JMS)  • Card Production (Web Services)  • Support Payment Services (Web Services, FTP)  • Transport & Accommodation (Inbound and outbound data feeds)  • Appeals, Hearings (FTP)  • Casework Systems (Inbound and outbound data feeds – sources include Oracle DB and SQL Server)  • Reporting & Other (Outbound data extracts) The IPT programme is already underway with a project focused on the fulfillment aspect of BRPs. This project is currently using the following set of technologies:  • Java  • Grails  • JBoss Fuse  • Oracle SOA Suite  • Oracle BPM  • Alfresco  • Informatica MDM  • Talend DI  Oracle GoldenGate  • Git  • Stash  • Xxxxxxx  • Nexus  • Ant, Maven  • Virtuoso  • Puppet & Heira DB  • mCollective  Zabbix 1 IPT wishes to use its own in-house Business Analysts to complement and gain skills from the supplier team  • Oracle GoldenGate • PostgreSQL  • Oracle Database  • MongoDB  • Hadoop  • Zabbix • Logstash  • RedHat, Centos  • Ubuntu We are looking for a set of skills to not only cover the technologies currently in use, but also experience and knowledge of open source, vendor and custom build solutions to innovate, refine and challenge existing approaches in the following areas:  • UI  • Master Data Management including matching, merging and fuzzy search  • BPM / Workflow / Task Management  • Activity Monitoring  • Document Management & Document Generation  • Search Frameworks  • Business Rules  • Integration  • Databases, Relational, Non-Relational, Big Data  • ETL  • Data Replication We are looking for experience and ability to transition technology, enable swappable components and minimise product / component lock-in. The technologies defined above may change over the course of the programme. The precise details of the technology to be used in this initial end to end service will be decided during the discovery and alpha phases where the teams are likely to develop a number of alpha’s to prove or disprove key concepts or areas of business benefit. For reference, the legacy systems that will be replaced or partially replaced by the IPT solution initially are: Legacy System To Be Replaced Legacy Technology Stack BRP System Weblogic Server Aqualogic Service Bus Apache Tomcat Oracle DB Tibco EMS Casework Information Database (CID) VB6, COM+ Partial replacement –Asylum functionality only (A-CID) VB6, COM+ Oracle Forms Oracle App Server Stored Procedures Oracle DB SAP BO Asylum Support System (ASYS) VB6 Oracle DB REQUIRED OUTCOMES Principles Delivery of the solution must adhere to the following:  • The system must be built using the Government Digital Service Design Principles (xxxxx://xxx.xxx.xx/design- principles).  • The system should be developed, where applicable, according to the Digital by Default Service Standard (xxxxx://xxx.xxx.xx/service-manual/digital-by-default) Non-Functional Requirements Requirements listed in the attached spread sheet (provided as a separate document):  • IPT Programme - MVP NFR User Stories Hosting is outside the scope of this tender, but the Suppliers will be expected to work with the software environment management and hosting Suppliers to ensure alignment.. Business Outcomes

CURRENT ROLES AND RESPONSIBILITIES. Current Artefacts The following table provides a summary of the key user interactions for the IPT solution, to initially support the BRP, Asylum and Asylum Support processes: User / Team Key Interactions Data Xxxxxxx Manually Resolve Identity Manually Record Threat Check Decision Team Perform Search Book Appointment Prepare & Perform Interview Manually Validate Application Perform Decision Assessment View Person, Address, Case, Documents, Event History Update Person, Address, Case Generate & Preview Document Fulfilment Team Print Documents Manage Cards Management Team Perform Search Review Assessment View Business Activity View Activity Queues Manage Activities View & Create Report Security Team Manage Users Manage Permissions Monitor Usage Current Roles and Responsibilities of the Customer  Delivery Project Managers Home Office  Business Analysts Some Home Office1  Product Owners Home Office  Business Change Home Office  Technical Architects Home Office  Test Managers Home Office  Business Architects Home Office  Testers Home Office  Subject Matter Experts Home Office  PMO Home Office  Rules developers Some Home Office Current Technologies and Languages In order to provide the initial BRP and subsequent Asylum and Asylum Support services, the IPT solution will have to integrate with a variety of existing systems and services, including:  Applications (Web Services)  Biometric Capture (Web Services)  Biometrics Matching (Web Services)  Appointment Booking (Web Services)  Threat Checking Services (Web Services)  Document Centre (JMS)  Card Production (Web Services)  Support Payment Services (Web Services, FTP)  Transport & Accommodation (Inbound and outbound data feeds)  Appeals, Hearings (FTP)  Casework Systems (Inbound and outbound data feeds – sources include Oracle DB and SQL Server)  Reporting & Other (Outbound data extracts) The IPT programme is already underway with a project focused on the fulfillment aspect of BRPs. This project is currently using the following set of technologies:  Java  Grails  JBoss Fuse  Oracle SOA Suite  Oracle BPM  Alfresco  Informatica MDM  Talend DI  Oracle GoldenGate  PostgreSQL  Git  Stash  Xxxxxxx  Nexus  Ant, Maven  Virtuoso  Puppet & Heira DB  mCollective  Zabbix  Logstash 1 IPT wishes to use its own in-house Business Analysts to complement and gain skills from the supplier team  PostgreSQL  Oracle Database  MongoDB  Hadoop  Logstash  RedHat, Centos  Ubuntu We are looking for a set of skills to not only cover the technologies currently in use, but also experience and knowledge of open source, vendor and custom build solutions to innovate, refine and challenge existing approaches in the following areas:  UI  Master Data Management including matching, merging and fuzzy search  BPM / Workflow / Task Management  Activity Monitoring  Document Management & Document Generation  Search Frameworks  Business Rules  Integration  Databases, Relational, Non-Relational, Big Data  ETL  Data Replication We are looking for experience and ability to transition technology, enable swappable components and minimise product / component lock-in. The technologies defined above may change over the course of the programme. The precise details of the technology to be used in this initial end to end service will be decided during the discovery and alpha phases where the teams are likely to develop a number of alpha’s to prove or disprove key concepts or areas of business benefit. For reference, the legacy systems that will be replaced or partially replaced by the IPT solution initially are: Legacy System To Be Replaced Legacy Technology Stack BRP System Weblogic Server Aqualogic Service Bus Apache Tomcat Oracle DB Tibco EMS Casework Information Database (CID) Partial replacement –Asylum functionality only (A-CID) VB6, COM+ Oracle Forms Oracle App Server Stored Procedures Oracle DB SAP BO Asylum Support System (ASYS) VB6 Oracle DB REQUIRED OUTCOMES Principles Delivery of the solution must adhere to the following:  The system must be built using the Government Digital Service Design Principles (xxxxx://xxx.xxx.xx/design- principles).  The system should be developed, where applicable, according to the Digital by Default Service Standard (xxxxx://xxx.xxx.xx/service-manual/digital-by-default) Non-Functional Requirements Requirements listed in the attached spread sheet (provided as a separate document):  IPT Programme - MVP NFR User Stories Hosting is outside the scope of this tender, but the Suppliers will be expected to work with the software environment management and hosting Suppliers to ensure alignment.. Business Outcomes