Common use of CUSTOMER BILLING INFORMATION Clause in Contracts

CUSTOMER BILLING INFORMATION. The Company will provide without charge up to 25 months of customer-specific billing information to the customer upon his or her oral request or to the customer’s authorized agent upon the customer’s written authorization. Additional billing information will be provided without charge as necessary to resolve a billing dispute. Otherwise, the Company’s actual costs incurred in providing more than 25 months of customer- specific billing information will be billed to the customer or to the customer’s authorized agent. Such charge may be waived for a good cause shown on a nondiscriminatory basis. Filed pursuant to an Order dated November 1, 2023 in Case No. 22-507-GA-AIR before the Public Utilities Commission of Ohio.