Common use of Customer Connectivity Support Clause in Contracts

Customer Connectivity Support. PSI must monitor IXC customers' connectivity to ensure continuous Internet connectivity is provided to the customer network. IXC Dedicated Internet Access customer connectivity outages must be detected by PSI and acted upon by PSI within * . PSI must follow up on loss of connectivity using documented trouble resolution procedures as jointly developed by IXC and PSI.

Customer Connectivity Support. PSI must monitor IXC customers' PSI's connectivity to ensure continuous Internet connectivity is provided available to the customer network. Outages affecting IXC Dedicated Switched LAN Internet Access customer connectivity outages must be detected by PSI and acted upon by PSI within * . PSI staff must follow up on loss of connectivity using documented trouble resolution procedures as jointly developed by IXC and PSI.

Customer Connectivity Support. PSI must monitor IXC customers' connectivity to ensure continuous Internet connectivity is provided to the customer network. IXC Dedicated Internet Access customer connectivity outages must be detected by PSI and acted upon by PSI within * *. PSI must follow up on loss of connectivity using documented trouble resolution procedures as jointly developed by IXC and PSI.

Customer Connectivity Support. PSI must monitor IXC customers' PSI's connectivity to ensure continuous Internet connectivity is provided available to the customer network. Outages affecting IXC Dedicated Switched LAN Internet Access customer connectivity outages must be detected by PSI and acted upon by PSI within ** . PSI staff must follow up on loss of connectivity using documented trouble resolution procedures as jointly developed by IXC and PSI.

Customer Connectivity Support. PSI must monitor IXC Intranet WAN customers' connectivity to ensure continuous Internet IP connectivity is provided to among the customer networkIntranet WAN sites. IXC Dedicated Internet Access customer customer's Intranet WAN connectivity outages must be detected by PSI and acted upon by PSI within * . PSI must follow up on loss of connectivity using documented trouble resolution procedures as jointly developed by IXC and PSI.