Common use of Customer Contacts Clause in Contracts

Customer Contacts. Except as otherwise provided in this Agreement or as agreed to in a separate notification signed by SPRINT, SPRINT shall provide the exclusive interface with SPRINT's customers in connection with the marketing or offering of SPRINT services. Except as otherwise provided in this Agreement, in those instances in which VERIZON personnel are required pursuant to this Agreement to (1) interface on behalf of SPRINT directly with SPRINT's current customers, or (2) interface directly with “pending” SPRINT customers for the purpose of effectuating a SPRINT order for change of service, such personnel shall not identify themselves as representing VERIZON. For purposes of this section, a “pending” SPRINT customer means any VERIZON customer for whom SPRINT has submitted a valid change in service order, but for whom the change in service has yet to be completed. In both such instances, all forms, business cards or other business materials furnished by VERIZON to SPRINT’s current or pending customers shall be generic in nature. In no event shall VERIZON personnel acting on behalf of SPRINT pursuant to this Agreement provide information to SPRINT customers about VERIZON products or services unless otherwise authorized by SPRINT. Nothing in this Section 3.8 shall preclude VERIZON from contacting SPRINT’s current or pending customers in the normal course of VERIZON’s marketing and sales activities; provided, however, that those VERIZON wholesale market personnel responsible for processing requests for customer service records, change in service orders, or other requests by SPRINT shall not share any CPNI with VERIZON’s retail sales and marketing personnel in violation of the law or, to the extent required under applicable law, without SPRINT’s consent.

Customer Contacts. Except as otherwise provided in this Agreement or as agreed to in a separate notification signed by SPRINTServiSense, SPRINT ServiSense shall provide the exclusive interface with SPRINTServiSense's customers in connection with the marketing or offering of SPRINT ServiSense services. Except as otherwise provided in this Agreement, in those instances in which VERIZON Verizon personnel are required pursuant to this Agreement to (1) interface on behalf of SPRINT ServiSense directly with SPRINTServiSense's current customers, or (2) interface directly with “pending” SPRINT ServiSense customers for the purpose of effectuating a SPRINT ServiSense order for change of service, such personnel shall not identify themselves as representing VERIZONVerizon. For purposes of this section, a “pending” SPRINT ServiSense customer means any VERIZON Verizon customer for whom SPRINT ServiSense has submitted a valid change in service order, but for whom the change in service has yet to be completed. In both such instances, all forms, business cards or other business materials furnished by VERIZON Verizon to SPRINTServiSense’s current or pending customers shall be generic in nature. In no event shall VERIZON Verizon personnel acting on behalf of SPRINT ServiSense pursuant to this Agreement provide information to SPRINT ServiSense customers about VERIZON Verizon products or services unless otherwise authorized by SPRINTServiSense. Nothing in this Section 3.8 shall preclude VERIZON Verizon from contacting SPRINTServiSense’s current or pending customers in the normal course of VERIZONVerizon’s marketing and sales activities; provided, however, that those VERIZON Verizon wholesale market personnel responsible for processing requests for customer service records, change in service orders, or other requests by SPRINT ServiSense shall not share any CPNI with VERIZONVerizon’s retail sales and marketing personnel in violation of the law or, to the extent required under applicable law, without SPRINTServiSense’s consent.

Customer Contacts. Except as otherwise provided in this Agreement or as agreed to in a separate notification signed by SPRINTServiSense, SPRINT ServiSense shall provide the exclusive interface with SPRINTServiSense's customers in connection with the marketing or offering of SPRINT ServiSense services. Except as otherwise provided in this Agreement, in those instances in which VERIZON Verizon personnel are required pursuant to this Agreement to (1) interface on behalf of SPRINT ServiSense directly with SPRINTServiSense's current customers, or (2) interface directly with “pending” SPRINT ServiSense customers for the purpose of effectuating a SPRINT ServiSense order for change of service, such personnel shall not identify themselves as representing VERIZONVerizon. For purposes of this section, a “pending” SPRINT ServiSense customer means any VERIZON Verizon customer for whom SPRINT ServiSense has submitted a valid change in service order, but for whom the change in service has yet to be completed. In both such instances, all forms, business cards or other business materials furnished by VERIZON Verizon to SPRINTServiSense’s current or pending customers shall be generic in nature. In no event shall VERIZON Verizon personnel acting on behalf of SPRINT ServiSense pursuant to this Agreement provide information to SPRINT ServiSense customers about VERIZON Verizon products or services unless otherwise authorized by SPRINTServiSense. Nothing in this Section 3.8 shall preclude VERIZON Verizon from contacting SPRINTServiSense’s current or pending customers in the normal course of VERIZONVerizon’s marketing and sales activities; provided, however, that those VERIZON Verizon wholesale market personnel responsible for processing requests for customer service records, change in service orders, or other requests by SPRINT ServiSense shall not share any CPNI with VERIZONXxxxxxx’s retail sales and marketing personnel in violation of the law or, to the extent required under applicable law, without SPRINTServiSense’s consent.