Customer Obligation. i. The Customer shall deploy appropriately skilled and qualified personnel in the performance of its obligations under all SOWs, and shall provide information, decisions and approvals in a timely manner to facilitate the agreed delivery schedule. ii. The Customer shall make available to Licensor access to all environments as required under a SOW, or as otherwise agreed between the parties. iii. Licensor and the Customer will work together in good faith to mitigate any delay in completion or delivery or in the provision of the Professional Services resulting, in the reasonable opinion of Licensor, from Customers failure to perform its obligations as described in the applicable SOW.
Appears in 8 contracts
Samples: Edi Terms of Service, Master Solution Agreement, Master Solution Agreement
