Common use of Customer Services Agent (Ticket Counter/Reservations Clause in Contracts

Customer Services Agent (Ticket Counter/Reservations. Comprises all those who perform any of the following customer service functions, • Process passengers • Make reservations • Compute fares • Disseminate information • Respond to travel agency inquiries • Assist passengers with mobility and special needs • Issue tickets/airway bills and process sales reports for deposit • Assemble, control and transmit reservations and passenger data • Administer Interline and employee travel both business and pleasure • Maintain records as required • Process baggage • Process claims for damaged or missing baggage • Record flight arrival and departure times • Conduct radio communications with the aircraft • Process weight and balance and load control data • Process shipment and reception of all cargo • Perform load service duties • Assist the Cargo/Ramp Attendant if so required • Perform other duties and functions related to the foregoing • Provide Web support as required

Customer Services Agent (Ticket Counter/Reservations. Comprises all those who perform any of the following customer service functions, • Process passengers • Make reservations • Compute fares • Disseminate information • Respond to travel agency inquiries • Assist passengers with mobility and special needs • Issue tickets/airway bills and process sales reports for deposit • Assemble, control and transmit reservations and passenger data • Administer Interline and employee travel both business and pleasure • Maintain records as required • Process baggage • Process claims for damaged or missing baggage • Record flight arrival and departure times • Conduct radio communications with the aircraft • Process weight and balance and load control data • Process shipment and reception of all cargo • Perform load service duties • Assist the Cargo/Ramp Cargo Attendant if so required • Perform other duties and functions related to the foregoing • Provide Web support as requiredforegoing

Customer Services Agent (Ticket Counter/Reservations. Comprises all those who perform any of the following customer service functions, • Process passengers Passengers • Make reservations Reservations • Compute fares Fares • Disseminate information • Respond to travel agency Travel Agency inquiries • Assist passengers with mobility and special needs • Issue tickets/airway bills and process sales reports for deposit • Assemble, control and transmit reservations and passenger data • Administer Interline interline and employee travel both business and pleasure • Maintain records as required • Process baggage • Process claims for damaged or missing baggage • Record flight arrival and departure times • Conduct radio communications with the aircraft • Process weight and balance and load control data • Process shipment and reception of all cargo • Perform load service duties • Assist the Cargo/Ramp Attendant cargo attendant if so required • Perform other duties and functions related to the foregoing • Provide Web support as requiredforegoing