Customs clearance procedure. 9.1. Without payment of customs duty, the Mails, the total invoice value of which does not exceed the equivalent of 150 EUR for one receiver, an individual in one dispatch from one sender in International Mail shall be accepted. 9.2. In case of exceeding the International Mail value equivalent to 150 EUR at the NBU rate on the day of customs clearance, such Mail shall be transferred for additional customs inspection and customs clearance in the customs control zone in Lviv, JV “Rosan”. 9.3. Within 7 business days, the Receiver shall be informed of the reason for delay and instructions for further action shall be provided. 9.4. If it is necessary to determine the Mail value, the Customer shall provide an invoice from the store and a bank statement to confirm the payment. Additionally, the customs inspector may request a copy of the Passport of the Receiver. The Contractor shall not be liable for the actions of the customs authorities. 9.5. Storage time of the parcel at customs authority office shall be 1 month from the date of receipt and may be increased to 2 months at the request of the Receiver. If during the specified period the Receiver/Customer is unable to provide confirmation of the goods value or perform customs clearing, the parcel shall be automatically sent back to the Sender’s warehouse In addition, an invoice shall be issued to the client for the parcel return, which shall be mandatory and constitutes: • the calculation shall be carried out according to the tariff of export mail of the Meest company xxxxx://xxxxx. com/uploads/elFinder/UA/PDF/Taryfy-na-dostavku-Canada-USA_2023_0304.pdf and shall be issued as an export Mail. Only those shipments that can be sent by air are subject to return.
Appears in 2 contracts
Samples: Public Offer Agreement, Public Offer Agreement
Customs clearance procedure. 9.1. Without payment of customs duty, the Mails, the total invoice value of which does not exceed the equivalent of 150 1000 EUR for one receiver, an individual in one dispatch from one sender in International Mail shall be accepted.
9.2. In case of exceeding the International Mail value equivalent to 150 1000 EUR at the NBU NBK rate on the day of customs clearance, such Mail shall be transferred for additional customs inspection and customs clearance in the customs control zone in LvivAlmaty, JV TOO “RosanMeest Kazakhstan”.
9.3. Within 7 business days, the Receiver shall be informed of the reason for delay and instructions for further action shall be provided.
9.4. If it is necessary to determine the Mail value, the Customer shall provide an invoice from the store and a bank statement to confirm the payment. Additionally, the customs inspector may request a copy of the Passport of the Receiver. The Contractor shall not be liable for the actions of the customs authorities.
9.5. Storage time of the parcel at customs authority office shall be 1 month from the date of receipt and may be increased to 2 months at the request of the Receiver. If during the specified period the Receiver/Customer is unable to provide confirmation of the goods value or perform customs clearing, the parcel shall be automatically sent back to the Sender’s warehouse warehouse. In addition, an invoice shall be issued to the client for the parcel return.
10. Procedure for registration and consideration of claims
10.1. In case of receiving services for international mail delivery of inadequate quality, including, but not limited to damage or loss of cargo, the Customer may issue a complaint within 14 calendar days from the date of receipt of the International Mail by filling in the appropriate form (which can be obtained on request to the service support of the carrier company, which carried out the delivery).
10.1.1. Exceptions shall be mandatory the Customer’s goods that have not been identified or shipped by employees of the warehouse of the international representative office. The deadline for filing such complaints shall be 2 calendar months from the date of goods delivery indicated on the carrier’s website to the warehouse of the international representative office.
10.1.1.1. Complaints about the International Mail must be made by creating an appeal with the appropriate topic in the Meest Shopping personal account
10.2. In accordance with the requirements of the Universal Postal Union Acts, a claim (request) may be considered within 2 months from the date of submission of the initial claim or within 30 days of that date, if the claim was submitted using electronic means.
10.2.1. The standard period for consideration of the claim shall be 10 working days, but it may be extended (para.10.2) if third parties shall be involved.
10.3. In case of receipt of International Mail with damage to external packaging or access to the content, the Receiver shall draw up the relevant act and constitutesissue a complaint to the carrier in the presence of the representative of the carrier company.
10.3.1. When filing a complaint about damage to the cargo or lack of content delivered in the country of the Receiver of Meest Partner, the Customer shall attach the Act drawn up with the representative of the carrier company.
10.4. The Contractor shall not accept claims for: • the calculation shall be carried out according damage to the tariff cargo in case of export mail lack of proper packaging or appropriate marking on the part of the Meest company xxxxx://xxxxxSeller/Sender (in accordance with Clause 4.6 of the Public Offer), provided that additional packaging was not ordered at the warehouse of the International Representative Office (in accordance with Clause 7.3.1.1. comof the Public Offer); • damage to fragile cargo, regardless of the nature/uploads/elFinder/UA/PDF/Taryfy-na-dostavku-Canada-USA_2023_0304.pdf and quality of packaging, including, but not limited to: dishes, lamps, windshield, glass products, ceramics; • damage to oversized cargo, including, in the presence of additional packaging, since the Contractor does not have special equipment to ensure the separate placement of oversized goods, including: hoods, bumpers, car wings, doors, case furniture, but not exclusively.
10.5. The Contractor shall be issued as an export Mailnot consider claims regarding the blocking of the Customer’s personal profile, regardless of the reason for blocking.
10.6. Only those shipments that can be sent by air are subject to return.The Contractor shall not accept for consideration a claim for violation of the terms of delivery during the period
Appears in 1 contract
Samples: Public Offer Agreement
Customs clearance procedure. 9.1. Without payment of customs duty, the Mails, the total invoice value of which does not exceed the equivalent of 150 1000 EUR for one receiver, an individual in one dispatch from one sender in International Mail shall be accepted.
9.2. In case of exceeding the International Mail value equivalent to 150 1000 EUR at the NBU NBK rate on the day of customs clearance, such Mail shall be transferred for additional customs inspection and customs clearance in the customs control zone in LvivAlmaty, JV “Rosan”.TOO «Meest Kazakhstan»
9.3. Within 7 business days, the Receiver shall be informed of the reason for delay and instructions for further action shall be provided.
9.4. If it is necessary to determine the Mail value, the Customer shall provide an invoice from the store and a bank statement to confirm the payment. Additionally, the customs inspector may request a copy of the Passport of the Receiver. The Contractor shall not be liable for the actions of the customs authorities.
9.5. Storage time of the parcel at customs authority office shall be 1 month from the date of receipt and may be increased to 2 months at the request of the Receiver. If during the specified period the Receiver/Customer is unable to provide confirmation of the goods value or perform customs clearing, the parcel shall be automatically sent back to the Sender’s warehouse warehouse. In addition, an invoice shall be issued to the client for the parcel return, which shall be mandatory and constitutes: • the calculation shall be carried out according to the tariff of export mail of the Meest company xxxxx://xxxxx. com/uploads/elFinder/UA/PDF/Taryfy-na-dostavku-Canada-USA_2023_0304.pdf and shall be issued as an export Mail. Only those shipments that can be sent by air are subject to return.
Appears in 1 contract
Samples: Public Offer Agreement
Customs clearance procedure. 9.1. Without payment of customs duty, the Mails, the total invoice value of which does not exceed the equivalent of 150 1000 EUR for one receiver, an individual in one dispatch from one sender in International Mail shall be accepted.
9.2. In case of exceeding the International Mail value equivalent to 150 1000 EUR at the NBU NBK rate on the day of customs clearance, such Mail shall be transferred for additional customs inspection and customs clearance in the customs control zone in LvivAlmaty, JV “Rosan”.TOO «Meest Kazakhstan»
9.3. Within 7 business days, the Receiver shall be informed of the reason for delay and instructions for further action shall be provided.
9.4. If it is necessary to determine the Mail value, the Customer shall provide an invoice from the store and a bank statement to confirm the payment. Additionally, the customs inspector may request a copy of the Passport of the Receiver. The Contractor shall not be liable for the actions of the customs authorities.
9.5. Storage time of the parcel at customs authority office shall be 1 month from the date of receipt and may be increased to 2 months at the request of the Receiver. If during the specified period the Receiver/Customer is unable to provide confirmation of the goods value or perform customs clearing, the parcel shall be automatically sent back to the Sender’s warehouse 's warehouse. In addition, an invoice shall be issued to the client for the parcel return, which shall be mandatory and constitutes: • the calculation shall be carried out according to the tariff of export mail of the Meest company xxxxx://xxxxx. com/uploads/elFinder/UA/PDF/Taryfy-na-dostavku-Canada-USA_2023_0304.pdf and shall be issued as an export Mail. Only those shipments that can be sent by air are subject to return.
Appears in 1 contract
Samples: Public Offer Agreement