Common use of Database Management Clause in Contracts

Database Management. Supplier’s responsibilities for database management include: (a) Building and installing databases and providing DBMS support for databases as directed by Gap, which shall include managing database availability and performing remote database administration. (b) Maintaining, operating, and upgrading all Supplier-provided automated monitoring tools to monitor database performance. (c) Performing database shutdowns and restarts in accordance with Section 11 (Incident and Problem Management) and Section 10 (Change Management) of this SOW. (d) Performing reorganizations and preventative maintenance to optimize performance as required, including monitoring archive log growth and database reorganizations. (e) Maintaining the databases to meet performance standards, maximize efficiency and minimize outages. (f) Maintaining, updating, and implementing database archive processes and procedures as defined by Gap to recover from an outage or corruption to meet Gap’s business requirements. (g) Providing physical database management support including providing backups and restores to recover data and meet Gap’s business requirements. 6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement (h) Installing, maintaining and supporting database Software products (e.g., installation of patches and service packs for major and minor releases) and testing and implementing database environment Changes as Approved by Gap in accordance with Section 10 (Change Management) of this SOW. (i) Proactively providing capacity planning to prevent and Resolve Incidents caused by lack of capacity (e.g., dataset or table space capacity events, full log datasets etc.). (j) Performing Incident and Problem detection and fault isolation for downtime and database utilization events.

Database Management. Supplier’s responsibilities for database management include: (a) Building Performing physical DBMS database control functions to support systems existing as of the Initiation Date, and installing databases and providing DBMS support for databases as directed by Gap, which shall include managing database availability and performing remote database administrationany planned new systems. (b) Maintaining, operating, and upgrading all Supplier-provided automated monitoring tools to monitor database performance. (c) Performing database shutdowns and restarts in accordance with Section 11 (Incident and Problem Management) and Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services). (d) Performing reorganizations and preventative maintenance to optimize performance as required, including monitoring archive log growth and database reorganizations. (e) Maintaining the databases to meet performance Gap defined configuration standards, maximize efficiency and minimize outages. (f) Maintaining, updating, and implementing database archive processes and procedures as defined by Gap to recover from an outage or corruption to meet Gap’s business requirements. (g) Providing physical database management support including providing backups to meet Gap’s business requirements and restores of data from an outage or corruption to recover data and meet Gap’s business requirements. 6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement (h) Installing, maintaining and supporting database Software products (e.g., installation of patches and service packs for major and minor releases) and testing and implementing database environment Changes as Approved by Gap in accordance with Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services). (i) Proactively providing capacity planning to prevent and Resolve Incidents caused by lack of capacity (e.g., dataset or table space capacity events, full log datasets files etc.). (j) Performing Incident and Problem detection and fault isolation for downtime and database utilization events.

Database Management. Supplier’s responsibilities for database management include: (a) Building Performing physical DBMS database control functions to support systems existing as of the Initiation Date, and installing databases and providing DBMS support for databases as directed by Gap, which shall include managing database availability and performing remote database administrationany planned new systems . (b) Maintaining, operating, and upgrading all Supplier-provided automated monitoring tools to monitor database performance. (c) Performing database shutdowns and restarts in accordance with Section 11 (Incident and Problem Management) and Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services Statement of Work). (d) Performing reorganizations and preventative maintenance to optimize performance as required, including monitoring archive log growth and database reorganizations. (e) Maintaining the databases to meet performance Gap defined configuration standards, maximize efficiency and minimize outages. (f) Maintaining, updating, and implementing database archive processes and procedures as defined by Gap to recover from an outage or corruption to meet Gap’s business requirements. (g) Providing physical database management support including providing backups to meet Gap’s business requirements and restores of data from an outage or corruption to recover data and meet Gap’s business requirements. 6.1 Gap/IBM Confidential and Proprietary Information Second Amended and Restated Master Services Agreement (h) Installing, maintaining and supporting database Software products (e.g., installation of patches and service packs for major and minor releases) and testing and implementing database environment Changes as Approved by Gap in accordance with Section 10 5 (Change Management) of this SOWExhibit A.2 (Cross Functional Services Statement of Work). (i) Proactively providing capacity planning to prevent and Resolve Resolving Incidents caused by lack of capacity (e.g., dataset or table space capacity events, full log datasets files etc.). (j) Maintaining contacts with third party database and utility Software vendors who provide updates to keep systems current. (k) Performing Incident and Problem detection and fault isolation for downtime and database utilization events.