Common use of Deactivation Clause in Contracts

Deactivation. You can deactivate a company or fund at any time during the Subscription Period. Deactivated companies or funds are included in the total number of companies or funds in a Subscription. I acknowledge that BGL, through the use of its Software, is not providing an agent service and is not responsible for the preparation of any taxation, superannuation or other related documents on behalf of my business/entity. It can, however, submit transmissions (e.g. lodgements and prefill) through the SBR channel that my business/ entity chooses to make through this software. All software contains errors also known as “bugs”. BGL will rectify Software errors as follows: Critical errors, no workaround available - The entire application(s), components or business functionality will not work, and no workaround is available. The business impact of the error is critical. Users are prevented from using the system. BGL will work urgently until the error is resolved. M ajor errors, workaround available - The entire application(s), components or business functionality will not work but a business workaround is available. The business impact of the error is high. Users are hindered from being able to utilise the system and/or their productivity is lowered. BGL will rectify the error within 10 days. M edium errors, workaround available - A minor part of the application(s) or business functionality does not work as expected. The business functionality is nominally compromised. The business impact of the error is medium. The user is partially hindered from being able to utilise the system but also has a reasonable workaround. BGL will rectify the error within 30 days. M inor errors - The function does not perform as expected, however business functionality is not

Deactivation. You can deactivate a company or fund at any time during the Subscription Period. Deactivated companies or funds are included in the total number of companies or funds in a Subscription. I acknowledge that BGL, through the use of its Software, is not providing an agent service and is not responsible for the preparation of any taxation, superannuation or other related documents on behalf of my business/entity. It can, however, submit transmissions (e.g. lodgements and prefill) through the SBR channel that my business/ entity chooses to make through this software. All software contains errors also known as “bugs”. BGL will rectify Software errors as follows: Critical errors, no workaround available - The entire application(s), components or business functionality will not work, and no workaround is available. The business impact of the error is critical. Users are prevented from using the system. BGL will work urgently until the error is resolved. M ajor errors, workaround available - The entire application(s), components or business functionality will not work but a business workaround is available. The business impact of the error is high. Users are hindered from being able to utilise the system and/or their productivity is lowered. BGL will rectify the error within 10 days. M edium errors, workaround available - A minor part of the application(s) or business functionality does not work as expected. The business functionality is nominally compromised. The business impact of the error is medium. The user is partially hindered from being able to utilise the system but also has some kind of a reasonable workaround. BGL will rectify the error within 30 days. M inor errors - The function does not perform as expected, however business functionality is not