Department Review. If a mutually acceptable solution has not been reached during Step 1, and the employee wishes to pursue the grievance formally, the employee shall submit it in writing on the Employee Grievance Resolution Form to the Department Head, or designee, with a copy to the Labor Relations Division no later than the end of the seventh (7th) business day after the supervisor’s written response. The Department Head, or designee, will give notice and hear the grievance, which may include a meeting with the employee, and render a written decision within fourteen (14) business days of receipt of the formal grievance from the employee. The written decision shall include a clear and concise statement including the reason(s) for the decision. The intent of Step 2 is to identify why the employee filed a grievance and facilitate communication and resolution. The goal is to clearly identify issues and areas of agreement/disagreement and to have the parties present whatever available information/ documentation necessary to fully attempt to resolve the grievance. Therefore, further clarification of the problem may be necessary and a clear and concise statement of the issue shall be developed. The process that may be followed at Step 2 is dependent on the nature of the grievance and may include, but is not limited to, the following: referring the grievance to Step 3 if the grievance is outside of department head’s authority, as determined by the department in consultation with Labor Relations Division; setting up a conference/meeting with involved parties to discuss the grievance, including Labor Relations staff if necessary; referral of the employee or their representative to another department manager/supervisor.
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Samples: Memorandum of Understanding, Memorandum of Understanding, Memorandum of Understanding